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Prof. Josefina B. Bitonio, DPA
Human Resource Development &
Management
Packet Learning 1
Definition of HRM
vs. Personnel Management
Module I
Objectives:
• to Introduce the concept of human resources
management (HRM);
• to learn the various schools of management;
• to review the key names in management theories; and
• to compare and contrast HRM with personnel
management in terms of these features: scope, hours of
work, place of work, types of services/function, goals,
technology, strategies and philosophy
Definition of HRM vs. Personnel
Management
HRM
HRM is a broad concept from employee selection,
training and development programs, career
development, promotion, performance review
and union – management interface and other
activities.
Peterson and Tracy (1981) emphasized that HRM
is an “emerging dynamic field in terms of both
the staff functional and day-to-day utilization of
human resources throughout the organization”.
Stressing the processes involved in managing
human resources in an organization,
Concepcion (1988) explain that -
HRM is an “art and science of acquiring,
motivating, maintaining and developing people
in their jobs in light of their personal,
professional and technical knowledge, skills,
potentialities, needs and values and in
synchronization with the organization
philosophy, resources and culture for the
maximum achievement of individuals,
organization and society’s goals”.
The Art of
Doing
things
Develop your
muscle to
focus,
practice and
train your self
Science
• HR is a product of the Human Relation Movement of
the early 20th Century, when researchers began
documenting ways of creating business
values through the strategic management of the
workforce. It was initially dominated by transactional
work, such as payroll and benefits administration,
but due to globalization, company consolidation,
technological advances, and further research, HR as
of 2015 focuses on strategic initiatives
like mergers, and acquisitions, talent management
,succession planning, industrial and labor relations,
diversity and inclusionion.
Given the opportunity to
select your HR
What kind of people skills
would you prefer?
Using the HR as
science
• Ability to predict
• Need people to have vision
• Use of data to predict risks, opportunities
• Use data in knowing what is happening? What
will/can happen?
• Ability to collaborate across generator
(Collaborator)
W. French (1990) refers to
HRM as that which embodies
the “philosophy, policies,
procedures, and practices
related to the management at
people within the
organization.”
It implies
• HRM can be viewed from a process-
system perspective. From a process
point of view, the concept includes all
those process affecting and involving all
employees o the organization including
human resources planning, job design
and information, staffing, training and
development performance appraisal,
compensation, and organization
development.
It implies
• However, these processes have to be
interrelated with each other through
systems. Thus, the study of HRM involves a
network of interrelated processes through
systems which have to be planned,
developed, and implemented by all levels of
management and the rank and files. These
are directed towards the achievement of
organizational goals and objectives
Planning
Development
Management
• Strategic
• Tactical
• Work Attitudes
• Relationship
•POSDECoRB
•Techniques of leadership
& Coordination or
cooperation
These processes have to be interrelated with each other
through systems. Thus, the study of HRM involves a
network of interrelated processes through systems which
have to be planned, developed, and implemented by all
levels of management and the rank and files. These are
directed towards the achievement of organizational goals
and objectives
S – Specific
M – Measurable
A – Achievable
R – Realistic
T – Time-Bound
E – Emotionally Intelligent
R – Resources Specific
Source: Shobhit Tayal:2009 Slideshare
GOAL should be “SMARTER” than others:
Time is something that we can never
take back. Why is time management
so important? Time never rewinds
like videotape. We can get more
money but we cannot get more time!
• Time is rare.
• Time cannot be stored.
• Time is required for everything.
• Time Management reduces effort.
Source: Shobhit Tayal, Slideshare
History of Various Schools of Management
Perspective I
• Structural
system
Perspective
II
• Informatio
n System
Perspective
III
• Human
System
Each perspective of
management grew
out of hospitable
cultural context,
what appear to be a
naïve procedure
may at another time
have been useful
solution to a
perceived problem.
Source: UP ISSI:2006
Perspective I
Structural System
Perspective II
Information System
Perspective III
Human System
1900 Weber
Taylor
Gilbreth
Roelthlisberger
1940 Blackett
Cock and French
Churchman and
Ackoff
Coch and French
(Univ of Michigan Group)
1950 Woodward March & Simon (Ohio State Group)
McGregor
Argyris, Maier
Herzberg, Likert
1960 Etzioni
Seiler
Forrester
Emshoff
Vroom
Blake And Mouton
Reddin
Fiedler
1970 Integrated Systems
Approach
Key Names in Management Theory
Perspective I: The Structural Design View of
Management
Three Schools
Universal
Principles of
Management
School
(Fayol’s 14
Principles)
Structuralist
School
(Weber’s 7
Characteristics of
Bureaucratic
Structure)
Scientific
Management
School
(Taylor – The
Application of
Science and the
Search for One
Best Way)
Perspective II: Information flow
1. Operations
Research –
mathematically
quantifiable
parameters
(Churchman - 6
phases, and
Forrester’s system
Dynamics - )
2. Output and Input
Model (Emshoff)
Elderly tend
to die before
the young
Is it blacks,
whites and
orientals die
earlier
OUTPUT
MODEL
Input data:
Diet
Sanitation
Work habits
Causal and antecedent
factors
Emshoff states that input –oriented research is needed for behavioral
systems rather than output oriented
The fact that Emshoff and Forrester are concerned with the
human variables clearly manifests that the newer perspective
theorists are aware of the human component.
• Hawthorne Plant of Western Electric Co.
• HAWTHORNE EFFETC (by behavioral scientists: Elton Mayo,
and Fritz Roethlisberger of Harvard Business School
Perspective III: Human Perspective
Levels of Illumination
Bright sunlight Darker Full Moon
• A group of female relay assemblers was set apart and observed
closely. Each time the intensity of light was changed, the production rate
went up until it was physically impossible to see.
• The workers knew that the researchers were interested in their
performance but did not really think about the implications of differing
level of illuminations
Gold fish bowl • Increase performance resulting from
the workers knowledge that they were
being observed with interest, treated
as important and that their inputs
were taken into consideration
• Workers attitudes, morale, group
effects
• People oriented supervisory styles
“nice guys” coming from the HR
training (“warm feeling training”) or
“charm school” consists primarily of
company picnics, getting the wives
together, and company sponsored
athletics
Organizational and Development School
OD “Overcoming
resistance to Change”
Coch and French
Leadership Styles
“Authoritarian,
democratic and
Laissez-Faire – to
leave alone” Lippitt
and WHITE (1939)
Sensitivity Trainings
of T-Groups
Herzberg
satisfaction nor
dissatisfaction
Maslow Higher
/Lower Order
Needs have been
partially satisfied
Managerial Grid by
Robert Blake
Concern for people
or Concern with
production
Multi – Dimensional Theorists – Motivation
Theories)
A third multi-dimensional theorists is Fred Fiedler.
His leadership style theory, based on over 20
studies, identifies three dimensions:
a) Position power of leader (strong or weak)
b) Leader-member relationships (favorable
& unfavorable)
c) Definition of job ( clearly and vaguely
defined)
Multi – Dimensional Theorists -
Finally Lawrence and Lorsch
Certain organizational functions e.g. marketing, production, R & D
should be more or less tied with one another. However, the
relative independence of these operations should vary, depending
on the nature of the industry and environment
Multi-dimensional are here to stay.
Coupled with situational approach
to organizational design,
leadership styles and OD appear
to be the current directions for the
study of organizations. Examine
each situation to determine the
most appropriate directions allows
much more flexibility in the
study and development of
organizations
Personal goals
and objectives
of the
employees
Organizational
goals, needs,
interests and
perceptions
Both
influence
each
other to
promote
their
needs
and well
being
Sugiharto, SH.MM (2009) outlined the management
of Human Resource in an Organization
Human Resource Management’s Outline
Acquisition
Development
Motivation
Maintenance
Source: Sugiharto, SH.MM 2009
HRM Roles
Administrative
Functions
1
• Recruitment-Selections
2
• Compensation Analysis
3
• Benefits Administration
4
• Training & Development
5
• General Employee
Administration
Source: Sugiharto, SH.MM 2009
HRM Activities
Recruitment &
Staffing
Planning- Analysis
of the HR
Employee
Relations
Equal Employment
Opportunity
Remuneration
HR Development
Source: Sugiharto, SH.MM 2009
Personnel
Management
HRMD
• HRM differs in terms of perspective
• French (1990) stresses that
personnel management has a strong
functional focus in that it is
concerned with the administration of
specific employee-related functions
such as hiring, training,
compensation, and disciplinary
action. It does not view these
functions as interrelated
• it views all personnel functions as
interrelated and emphasizes a more
dynamic, action-oriented perspective of
organization / personnel processes.
• In other words, HRM which combines
individual and organization goal takes on a
more developmental, flexible and
participatory stance. Because of its concern
for the growth and development of the
individual.
• It provides opportunities and mechanisms for
things to happen. It is proactive in the sense that
the involvement and participation of the employees
in all management processes is harnessed and
developed.
• It is innovative in the sense that it does not stop at
making changes and introducing innovations in all
personnel functions to facilitate and promote
change and development for both organization and
employees.
Without the active involvement
and participation of the
employees, the organization
cannot grow and develop to
meet its goals. All these are
critical in understanding HRM.
Comparison Between Personnel
Management and Human
Resources Management
FACTORS PERSONNEL
MANAGEMENT
HUMAN RESOURCES
MANAGEMENT
1. Scope : people
involved
mostly rank and file all people working for and
with the organization
including the Board, top
management consultants or
resource persons, middle
management, rank and file
2. Hours of work full-time work full-time, part-time, flex time
3.Place of work formal setting: office,
factory / plant
formal and informal settings
FACTORS PERSONNEL
MANAGEMENT
HUMAN RESOURCES
MANAGEMENT
4.Types of
service /
function
few and simple:
personnel
information,
recruitment and
screening social
activities,
management-labor
relationship
Varied and complex: job organization
and information: job analysis, job
design and job evaluation;
acquisition of human resources:
human resources planning,
recruitment, screening, selection and
placement, maintenance: orientation,
motivation, assessment and
evaluation, compensation
administration, movement analysis,
benefits, participation and services
programs, management- labor
relations.
5.Department
head or officer-
in charge
administrative
officer or chief
executive officer
Separate Human Resources
Department manned by human
resources specialist
FACTORS PERSONNEL
MANAGEMENT
HUMAN RESOURCES
MANAGEMENT
6.Department
staff: qualifications
lawyer, records clerk behavioral scientist, social
science researcher
7.Level reporting lower level of line of
managers
higher level of general
manager or chief executive
officer
8.Goals accomplishment of
organization goals being
emphasized
accomplishment of
organization and individual
goals
9.Technology mechanistic: reactive,
structural, inflexible,
technical, control oriented
and organization-oriented
Developmental: proactive,
socio-technical orientation,
flexible, participatory,
creative and innovative
FACTORS PERSONNEL
MANAGEMENT
HUMAN RESOURCES
MANAGEMENT
10. Strategies Personally subjective
based on management’
needs and values:
compartmentalized
approach
Objective and scientific based
on individual and organization
culture, total systems
approach
11.Philosophy Traditional work
orientation with
priorities on
organization and
management welfare
mainly for profit people:
an expense and a
factor or production
Human with emphasis on
respect for individual and
society’s well-being: people:
an investment and a resource
Summary
• A personnel has a strong functional focus. It is concerned with
the administration of specific employee-related functions such
a hiring, training and disciplinary actions which are not viewed
as interrelated.
• Human resources management views all personnel
functions as interrelated and takes an encompassing
view. It is development flexible and participatory in the
sense that it is more concerned with the growth and
development of the individual employee; provides more
opportunities and innovations in all personnel functions.
Integrating Theory and Practices
A number of government agencies do not have
HRM plans and programs based on the needs and
expectations of individual employees. In fact , some
agencies have strategic plans which do not spell out
approaches to the development of human resources
of the organization. Identified strategies have
focused more on achieving the goals of the
organization rather than on attaining both the goals
of the organization and employees. In this regard,
employees are not seen as an investment and a
resource for the organization’s productivity and
efficiency.
To be continued next page . . .
Happiness
•40 % genetics
• 60% you have complete
control of !
Reporting of Reflection

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Comparing HRM and Personnel Management

  • 1. Prof. Josefina B. Bitonio, DPA Human Resource Development & Management Packet Learning 1 Definition of HRM vs. Personnel Management
  • 2. Module I Objectives: • to Introduce the concept of human resources management (HRM); • to learn the various schools of management; • to review the key names in management theories; and • to compare and contrast HRM with personnel management in terms of these features: scope, hours of work, place of work, types of services/function, goals, technology, strategies and philosophy Definition of HRM vs. Personnel Management
  • 3. HRM HRM is a broad concept from employee selection, training and development programs, career development, promotion, performance review and union – management interface and other activities. Peterson and Tracy (1981) emphasized that HRM is an “emerging dynamic field in terms of both the staff functional and day-to-day utilization of human resources throughout the organization”.
  • 4. Stressing the processes involved in managing human resources in an organization, Concepcion (1988) explain that - HRM is an “art and science of acquiring, motivating, maintaining and developing people in their jobs in light of their personal, professional and technical knowledge, skills, potentialities, needs and values and in synchronization with the organization philosophy, resources and culture for the maximum achievement of individuals, organization and society’s goals”.
  • 5. The Art of Doing things Develop your muscle to focus, practice and train your self
  • 6. Science • HR is a product of the Human Relation Movement of the early 20th Century, when researchers began documenting ways of creating business values through the strategic management of the workforce. It was initially dominated by transactional work, such as payroll and benefits administration, but due to globalization, company consolidation, technological advances, and further research, HR as of 2015 focuses on strategic initiatives like mergers, and acquisitions, talent management ,succession planning, industrial and labor relations, diversity and inclusionion.
  • 7. Given the opportunity to select your HR What kind of people skills would you prefer?
  • 8. Using the HR as science • Ability to predict • Need people to have vision • Use of data to predict risks, opportunities • Use data in knowing what is happening? What will/can happen? • Ability to collaborate across generator (Collaborator)
  • 9. W. French (1990) refers to HRM as that which embodies the “philosophy, policies, procedures, and practices related to the management at people within the organization.”
  • 10. It implies • HRM can be viewed from a process- system perspective. From a process point of view, the concept includes all those process affecting and involving all employees o the organization including human resources planning, job design and information, staffing, training and development performance appraisal, compensation, and organization development.
  • 11. It implies • However, these processes have to be interrelated with each other through systems. Thus, the study of HRM involves a network of interrelated processes through systems which have to be planned, developed, and implemented by all levels of management and the rank and files. These are directed towards the achievement of organizational goals and objectives
  • 12. Planning Development Management • Strategic • Tactical • Work Attitudes • Relationship •POSDECoRB •Techniques of leadership & Coordination or cooperation These processes have to be interrelated with each other through systems. Thus, the study of HRM involves a network of interrelated processes through systems which have to be planned, developed, and implemented by all levels of management and the rank and files. These are directed towards the achievement of organizational goals and objectives
  • 13. S – Specific M – Measurable A – Achievable R – Realistic T – Time-Bound E – Emotionally Intelligent R – Resources Specific Source: Shobhit Tayal:2009 Slideshare GOAL should be “SMARTER” than others:
  • 14. Time is something that we can never take back. Why is time management so important? Time never rewinds like videotape. We can get more money but we cannot get more time! • Time is rare. • Time cannot be stored. • Time is required for everything. • Time Management reduces effort. Source: Shobhit Tayal, Slideshare
  • 15. History of Various Schools of Management Perspective I • Structural system Perspective II • Informatio n System Perspective III • Human System Each perspective of management grew out of hospitable cultural context, what appear to be a naïve procedure may at another time have been useful solution to a perceived problem. Source: UP ISSI:2006
  • 16. Perspective I Structural System Perspective II Information System Perspective III Human System 1900 Weber Taylor Gilbreth Roelthlisberger 1940 Blackett Cock and French Churchman and Ackoff Coch and French (Univ of Michigan Group) 1950 Woodward March & Simon (Ohio State Group) McGregor Argyris, Maier Herzberg, Likert 1960 Etzioni Seiler Forrester Emshoff Vroom Blake And Mouton Reddin Fiedler 1970 Integrated Systems Approach Key Names in Management Theory
  • 17. Perspective I: The Structural Design View of Management Three Schools Universal Principles of Management School (Fayol’s 14 Principles) Structuralist School (Weber’s 7 Characteristics of Bureaucratic Structure) Scientific Management School (Taylor – The Application of Science and the Search for One Best Way)
  • 18. Perspective II: Information flow 1. Operations Research – mathematically quantifiable parameters (Churchman - 6 phases, and Forrester’s system Dynamics - )
  • 19. 2. Output and Input Model (Emshoff) Elderly tend to die before the young Is it blacks, whites and orientals die earlier OUTPUT MODEL Input data: Diet Sanitation Work habits Causal and antecedent factors Emshoff states that input –oriented research is needed for behavioral systems rather than output oriented The fact that Emshoff and Forrester are concerned with the human variables clearly manifests that the newer perspective theorists are aware of the human component.
  • 20. • Hawthorne Plant of Western Electric Co. • HAWTHORNE EFFETC (by behavioral scientists: Elton Mayo, and Fritz Roethlisberger of Harvard Business School Perspective III: Human Perspective Levels of Illumination Bright sunlight Darker Full Moon • A group of female relay assemblers was set apart and observed closely. Each time the intensity of light was changed, the production rate went up until it was physically impossible to see. • The workers knew that the researchers were interested in their performance but did not really think about the implications of differing level of illuminations
  • 21. Gold fish bowl • Increase performance resulting from the workers knowledge that they were being observed with interest, treated as important and that their inputs were taken into consideration • Workers attitudes, morale, group effects • People oriented supervisory styles “nice guys” coming from the HR training (“warm feeling training”) or “charm school” consists primarily of company picnics, getting the wives together, and company sponsored athletics
  • 22. Organizational and Development School OD “Overcoming resistance to Change” Coch and French Leadership Styles “Authoritarian, democratic and Laissez-Faire – to leave alone” Lippitt and WHITE (1939) Sensitivity Trainings of T-Groups
  • 23. Herzberg satisfaction nor dissatisfaction Maslow Higher /Lower Order Needs have been partially satisfied Managerial Grid by Robert Blake Concern for people or Concern with production Multi – Dimensional Theorists – Motivation Theories)
  • 24. A third multi-dimensional theorists is Fred Fiedler. His leadership style theory, based on over 20 studies, identifies three dimensions: a) Position power of leader (strong or weak) b) Leader-member relationships (favorable & unfavorable) c) Definition of job ( clearly and vaguely defined) Multi – Dimensional Theorists -
  • 25. Finally Lawrence and Lorsch Certain organizational functions e.g. marketing, production, R & D should be more or less tied with one another. However, the relative independence of these operations should vary, depending on the nature of the industry and environment
  • 26. Multi-dimensional are here to stay. Coupled with situational approach to organizational design, leadership styles and OD appear to be the current directions for the study of organizations. Examine each situation to determine the most appropriate directions allows much more flexibility in the study and development of organizations
  • 27. Personal goals and objectives of the employees Organizational goals, needs, interests and perceptions Both influence each other to promote their needs and well being
  • 28. Sugiharto, SH.MM (2009) outlined the management of Human Resource in an Organization Human Resource Management’s Outline Acquisition Development Motivation Maintenance Source: Sugiharto, SH.MM 2009
  • 29. HRM Roles Administrative Functions 1 • Recruitment-Selections 2 • Compensation Analysis 3 • Benefits Administration 4 • Training & Development 5 • General Employee Administration Source: Sugiharto, SH.MM 2009
  • 30. HRM Activities Recruitment & Staffing Planning- Analysis of the HR Employee Relations Equal Employment Opportunity Remuneration HR Development Source: Sugiharto, SH.MM 2009
  • 32. • HRM differs in terms of perspective • French (1990) stresses that personnel management has a strong functional focus in that it is concerned with the administration of specific employee-related functions such as hiring, training, compensation, and disciplinary action. It does not view these functions as interrelated
  • 33. • it views all personnel functions as interrelated and emphasizes a more dynamic, action-oriented perspective of organization / personnel processes. • In other words, HRM which combines individual and organization goal takes on a more developmental, flexible and participatory stance. Because of its concern for the growth and development of the individual.
  • 34. • It provides opportunities and mechanisms for things to happen. It is proactive in the sense that the involvement and participation of the employees in all management processes is harnessed and developed. • It is innovative in the sense that it does not stop at making changes and introducing innovations in all personnel functions to facilitate and promote change and development for both organization and employees.
  • 35. Without the active involvement and participation of the employees, the organization cannot grow and develop to meet its goals. All these are critical in understanding HRM.
  • 36. Comparison Between Personnel Management and Human Resources Management FACTORS PERSONNEL MANAGEMENT HUMAN RESOURCES MANAGEMENT 1. Scope : people involved mostly rank and file all people working for and with the organization including the Board, top management consultants or resource persons, middle management, rank and file 2. Hours of work full-time work full-time, part-time, flex time 3.Place of work formal setting: office, factory / plant formal and informal settings
  • 37. FACTORS PERSONNEL MANAGEMENT HUMAN RESOURCES MANAGEMENT 4.Types of service / function few and simple: personnel information, recruitment and screening social activities, management-labor relationship Varied and complex: job organization and information: job analysis, job design and job evaluation; acquisition of human resources: human resources planning, recruitment, screening, selection and placement, maintenance: orientation, motivation, assessment and evaluation, compensation administration, movement analysis, benefits, participation and services programs, management- labor relations. 5.Department head or officer- in charge administrative officer or chief executive officer Separate Human Resources Department manned by human resources specialist
  • 38. FACTORS PERSONNEL MANAGEMENT HUMAN RESOURCES MANAGEMENT 6.Department staff: qualifications lawyer, records clerk behavioral scientist, social science researcher 7.Level reporting lower level of line of managers higher level of general manager or chief executive officer 8.Goals accomplishment of organization goals being emphasized accomplishment of organization and individual goals 9.Technology mechanistic: reactive, structural, inflexible, technical, control oriented and organization-oriented Developmental: proactive, socio-technical orientation, flexible, participatory, creative and innovative
  • 39. FACTORS PERSONNEL MANAGEMENT HUMAN RESOURCES MANAGEMENT 10. Strategies Personally subjective based on management’ needs and values: compartmentalized approach Objective and scientific based on individual and organization culture, total systems approach 11.Philosophy Traditional work orientation with priorities on organization and management welfare mainly for profit people: an expense and a factor or production Human with emphasis on respect for individual and society’s well-being: people: an investment and a resource
  • 40. Summary • A personnel has a strong functional focus. It is concerned with the administration of specific employee-related functions such a hiring, training and disciplinary actions which are not viewed as interrelated. • Human resources management views all personnel functions as interrelated and takes an encompassing view. It is development flexible and participatory in the sense that it is more concerned with the growth and development of the individual employee; provides more opportunities and innovations in all personnel functions.
  • 41. Integrating Theory and Practices A number of government agencies do not have HRM plans and programs based on the needs and expectations of individual employees. In fact , some agencies have strategic plans which do not spell out approaches to the development of human resources of the organization. Identified strategies have focused more on achieving the goals of the organization rather than on attaining both the goals of the organization and employees. In this regard, employees are not seen as an investment and a resource for the organization’s productivity and efficiency.
  • 42.
  • 43.
  • 44. To be continued next page . . .
  • 45.
  • 46. Happiness •40 % genetics • 60% you have complete control of !