What is happening to Enterprise IT? What are the implications for your organization? What should you do about it? For more detail, see http://www.aiim.org/roadmap.
9. Era
Mainframe
Mini
PC
Internet
???
Systems
of
Record
Years
1960-‐1975
1975-‐1992
1992-‐2001
2001-‐2009
2010-‐2015
Typical
A
batch
A
dept
A
A
web
thing
???
transacVon
process
document
page
managed
Best
Digital
known
IBM
Microso^
Google
???
Equipment
company
Content
Image
Document
Content
mgmt
Microfilm
???
Mgmt
Mgmt
Mgmt
focus
12. Systems
of
Engagement
Social
and
Era
Mainframe
Mini
PC
Internet
Cloud
Systems
of
Record
Years
1960-‐1975
1975-‐1992
1992-‐2001
2001-‐2009
2010-‐2015
Typical
A
batch
A
dept
A
A
web
An
thing
transacVon
process
document
page
interacVon
managed
Best
Digital
known
IBM
Microso^
Google
Facebook
Equipment
company
Content
Social
Image
Document
Content
mgmt
Microfilm
Business
Mgmt
Mgmt
Mgmt
focus
Systems
13. sharing
collaborating
liking Social
Content
recommending
following
TransacVonal
and
Enterprise
Content
workflow
compliance Documents
control
security Images
records
Film
18. Emails
-‐
Emails
-‐
real
sent
people
outside
outside
2%
4%
Emails
about
"stuff"
Emails
21%
caught
by
filter
Emails
-‐
46%
sent
to
Emails
-‐
colleagues
colleagues
6%
21%
31. 55%
have
no
policy
for
how
long
social
content
inside
the
firewall
should
be
retained.
32. When
is
“social”
a
Federal
“record?”
• Is
the
informaVon
unique
and
not
available
anywhere
else?
Is
it
a
record?
• Does
it
contain
evidence
of
an
agency’s
policies,
business,
mission,
etc.?
• Is
the
tool
being
used
in
relaVon
to
an
agency’s
work?
• Is
there
a
business
need
for
the
informaVon?
• Does
it
document
a
transacVon
or
decision?
Source
=
hkp://www.archives.gov/records-‐mgmt/bulleVns/2011/2011-‐02.html
33. If
the
answers
to
ANY
of
the
above
quesVons
are
yes,
then
the
content
is
likely
to
be
a
Federal
record.
Source
=
hkp://www.archives.gov/records-‐mgmt/bulleVns/2011/2011-‐02.html
34. When
the
heck
is
social
content
NOT
a
Federal
Record
under
this
definiVon?
Source
=
hkp://www.archives.gov/records-‐mgmt/bulleVns/2011/2011-‐02.html
39. Value
Chains
in
TransiVon
Outbound
(CMO)
Market
Sell
Support
Inbound
(CFO)
Source
Buy
Deploy
Product
(CTO)
Design
Build
Deliver
Strategic
(CIO)
Plan
Hire
Provision
Report
Slide
concept
from
John
Newton,
Alfresco,
Derived
from
Michael
Porter’s
Value
Chains
in
“CompeVVve
Strategy”
40. A
technology
ImplicaVons
Why
should
inflecVon
you
care?
point
41.
42. “…fully
networked
enterprises
are
not
only
more
likely
to
be
market
leaders
or
to
be
gaining
market
share
but
also
use
management
pracVces
that
lead
to
margins
higher
than
those
of
companies
using
the
Web
in
more
limited
ways…”
46. AIIM
Social
Business
Roadmap
Download
at
aiim.org/roadmap
or
stop
by
booth
935
or
text
info360<space>your
email
to
22333
Twiker,
Facebook,
LinkedIn
=
jmancini77