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LEANING INTO THE FUTURE:
Amidst all of this disruption,
what the H*** is an
Information Professional
and why should anyone...
1996:
The Technology Landscape
1996: Jurassic Web
For following slides –
http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html
1996: Jurassic Web
Only 20 million
American adults
had access
to the Internet.
1996: Jurassic Web
Something called
a “blog”
was still
3 years away.
1996: Jurassic Web
99% phone users
did not find
text messaging
to be of any use.
1996: Jurassic Web
The first iPhone was
still 11 years away.
1996: Jurassic Web
Microsoft's Office 97 was
published in
December 1996 on
a CD ROM but also on a set of
45 3½-inch floppy...
1996: Jurassic Web
There's no YouTube,
Huffington Post,
Google, Twitter,
Facebook, or Wikipedia.
1996: Jurassic Web
A Clinton was President of
the United States.
And this prescient voice,
one month before I joined AIIM…
“Despite the euphoria of Internet
enthusiasts and the hyped-up
selling palaver of some web services
providers, we remain u...
Oops.
So what the heck is this thing called
AIIM about, anyway?
3 words.
People. Process. Technology.
People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
De...
People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
De...
People. Process. Technology.
How can we
automate content
intensive,
complicated,
mission-critical
processes?
Industry =
De...
CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
Meanwhile, back in the
real world, a lot of
“stuff” is going on.
And this “stuff” is
accelerating…
Klaus Schwab
World Economic Forum, 2016:
"The speed of current breakthroughs
has no historical precedent."
Steven Kotler: "For the
first time in history, the
world’s leading experts on
accelerating technology
are consistently fin...
Dion Hinchcliffe: “The old days
of doing it all ourselves using
traditional IT projects are
receding and even
counterprodu...
The Indicators of Accelerating Digital Disruption:
MINDSETS – MESSAGES – MONEY – MACHINES
MINDSETS – How Do We Look at Things?
“I’ll set up a meeting with
IT.”
“How can I do it myself?”
‘How do I control
informat...
MESSAGES – What Stories Do We Tell?
SHAREPOINT SLACK
TELLER DEPOSITS = $.65
EACH
MOBILE DEPOSITS = $.03
EACH
IT Heroes = E...
MONEY – What do we value?
GM VALUATION = $55
BILLION
UBER VALUATION = $68
BILLION
Physical -> Digital Digital -> Physical
...
MACHINES – What Skills do we need?
ON-PREMISE CLOUD
PC is the LEGO MOBILE is the LEGO
Build and Develop Configure and Conn...
CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
What is the net impact of this on
People, Process, and Technology?
People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everyt...
People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everyt...
People. Process. Technology.
Process owners
can implement
their own
solutions.
Business
processes must be
appified.
Everyt...
All of which translates into
three very different
perspectives.
How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
How can I
do this
without
involvi...
How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
Is this
vendor
reliable?
How can ...
How can I
do this as
quickly and
cheaply as
possible?
Can I buy a
solution by
the drink?
Is this
vendor
reliable?
How can ...
A new tension.
Silos on Steroids
vs.
Line of Business Agility
Who now owns the big picture?
Who provides the adult
supervision to all of this?
Who is going to reconcile these
three very different perspectives?
People. Process. Technology.
Information Management
The Journey Has Just Begun.
The Journey Has Just Begun. Join us.
CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
CLICK HERE http://www.aiim.org/Resources/Toolkits/How-to-Prepare-CIP-Exam
Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?
Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?
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Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

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My keynote at #AIIM16 -- Digital Disruption and the critical need for information professionals.

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Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?

  1. 1. LEANING INTO THE FUTURE: Amidst all of this disruption, what the H*** is an Information Professional and why should anyone care?
  2. 2. 1996: The Technology Landscape
  3. 3. 1996: Jurassic Web For following slides – http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html
  4. 4. 1996: Jurassic Web Only 20 million American adults had access to the Internet.
  5. 5. 1996: Jurassic Web Something called a “blog” was still 3 years away.
  6. 6. 1996: Jurassic Web 99% phone users did not find text messaging to be of any use.
  7. 7. 1996: Jurassic Web The first iPhone was still 11 years away.
  8. 8. 1996: Jurassic Web Microsoft's Office 97 was published in December 1996 on a CD ROM but also on a set of 45 3½-inch floppy disks.
  9. 9. 1996: Jurassic Web There's no YouTube, Huffington Post, Google, Twitter, Facebook, or Wikipedia.
  10. 10. 1996: Jurassic Web A Clinton was President of the United States.
  11. 11. And this prescient voice, one month before I joined AIIM…
  12. 12. “Despite the euphoria of Internet enthusiasts and the hyped-up selling palaver of some web services providers, we remain uncertain as to the long-run substantive benefits the Internet will bring to businesses and to individual users.” --AIIM Inform Magazine, April 1996
  13. 13. Oops.
  14. 14. So what the heck is this thing called AIIM about, anyway?
  15. 15. 3 words.
  16. 16. People. Process. Technology.
  17. 17. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Information Management
  18. 18. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Complex, custom and expensive implementations. No standard body of knowledge; expertise lodged in the consulting community. Information Management
  19. 19. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Complex, custom and expensive implementations. No standard body of knowledge; expertise lodged in the consulting community. Solutions are difficult to use and require lots of training, but who cares because the people who use it are specialists anyway? Information Management
  20. 20. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
  21. 21. Meanwhile, back in the real world, a lot of “stuff” is going on.
  22. 22. And this “stuff” is accelerating…
  23. 23. Klaus Schwab World Economic Forum, 2016: "The speed of current breakthroughs has no historical precedent."
  24. 24. Steven Kotler: "For the first time in history, the world’s leading experts on accelerating technology are consistently finding themselves too conservative in their predictions…"
  25. 25. Dion Hinchcliffe: “The old days of doing it all ourselves using traditional IT projects are receding and even counterproductive much of the time.”
  26. 26. The Indicators of Accelerating Digital Disruption: MINDSETS – MESSAGES – MONEY – MACHINES
  27. 27. MINDSETS – How Do We Look at Things? “I’ll set up a meeting with IT.” “How can I do it myself?” ‘How do I control information?” “How do I set information free?” Updating legacy Rolling out apps LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
  28. 28. MESSAGES – What Stories Do We Tell? SHAREPOINT SLACK TELLER DEPOSITS = $.65 EACH MOBILE DEPOSITS = $.03 EACH IT Heroes = EFFICIENCY IT Heroes = INNOVATION LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
  29. 29. MONEY – What do we value? GM VALUATION = $55 BILLION UBER VALUATION = $68 BILLION Physical -> Digital Digital -> Physical GDP Korea = $1.3 T FB, AMZN, AAPL, GOOG = $1.3 T LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
  30. 30. MACHINES – What Skills do we need? ON-PREMISE CLOUD PC is the LEGO MOBILE is the LEGO Build and Develop Configure and Connect LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
  31. 31. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
  32. 32. What is the net impact of this on People, Process, and Technology?
  33. 33. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Information Management
  34. 34. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Configure, connect and mobile skills key. End of perimeter- based security. Massive legacy drag. Information Management
  35. 35. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Configure, connect and mobile skills key. End of perimeter- based security. Massive legacy drag. Usability is everything. Even individual users can implement their own solutions. Blurring of lines between home and the office. Information Management
  36. 36. All of which translates into three very different perspectives.
  37. 37. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? How can I do this without involving IT? PROCESS
  38. 38. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? Is this vendor reliable? How can I do this without involving IT? Is this solution scalable? secure? Am I going to be stuck supporting this solution? TECHNOLOGY PROCESS
  39. 39. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? Is this vendor reliable? How can I do this without involving IT? Where should I put my stuff? Can work where and how I want? Is this solution scalable? secure? Am I going to be stuck supporting this solution? Do I have what I need to do my job? PEOPLE TECHNOLOGY PROCESS
  40. 40. A new tension. Silos on Steroids vs. Line of Business Agility
  41. 41. Who now owns the big picture?
  42. 42. Who provides the adult supervision to all of this?
  43. 43. Who is going to reconcile these three very different perspectives?
  44. 44. People. Process. Technology. Information Management
  45. 45. The Journey Has Just Begun.
  46. 46. The Journey Has Just Begun. Join us.
  47. 47. CLICK HERE http://info.aiim.org/what-is-the-new-role-of-an-information-professional
  48. 48. CLICK HERE http://www.aiim.org/Resources/Toolkits/How-to-Prepare-CIP-Exam

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