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KSU IT4983 Capstone Projects Report 2017 Update


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KSU IT 4983 Capstone Project Report 2012-2017 (updated in May 2017)

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KSU IT4983 Capstone Projects Report 2017 Update

  1. 1. IT 4983 Capstone Project Report Spring 2017 Jack G. Zheng May 9, 2017
  2. 2. IT 4983 Course Overview • Students work in teams to develop or implement a real-world IT solution – Address a typical business and organizational need such as data management, application development, system deployment, or security analysis. – Apply information technologies, applications, best practices, and standards in technical design, development, and implementation. – Practice soft skills in a real world IT project, including project planning and management, research and learning, communication, writing, presentation, and team work. • Create value-added deliverables in three categories: – Business-Value: to assist in analyzing and developing IT solutions to meet business needs. – Personal-Value: to assess what a student have learned and produce a career portfolio to demonstrate competences that will add value to a student’s career. – Degree-Value: to assess the key knowledge and skills throughout the BSIT degree program and the ability to articulate their relevance to career goals
  3. 3. General Project Features Involve IT related design, development, implementation, analysis and research. Have real-world contexts, requirements, communications, and challenges. Are completed in about 3 months, by a team of 3 to 5 people (about 120 hours of project time per person, and about 400 to 500 man hours total). Include both technical components and soft skill components such as communication, teamwork, research, project management, presentation, etc. Require students to learn and practice new knowledge and skills.
  4. 4. Basic Types of Projects • Focusing on the design and development of applications to address particular business needs. The development does not necessarily just rely on programming. • Development of database driven web applications • Database design and development • Mobile website/app development • Dashboard development Development • Focusing on the system implementation and administration aspect. This may include the evaluation, installation, configuration, deployment, migration, and testing of IT systems (both hardware and software) to meet business needs. • Install and configure virtual systems and applications • System or data migration • Network design • Data gathering and processing Implementation • Focusing on the analysis and documentation of business and IT problems and requirements, or research on technologies, products, users, and markets. The process involves various methods of data collection, analysis, and reporting. An analysis and research report is produced. • System or network analysis for performance • Security analysis • Market or product research Analysis / Research • A mixture of the two or three above. Hybrid
  5. 5. 2012-2017 Quick Stats • 11 semesters • 243 students • 58 teams • 54 (different) projects • 30 clients – 17 external clients 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Projects by Type
  6. 6. Project Clients • Project clients (owners) include – Individuals, including faculty, private investor, personal start-up – University department and units – Companies, including local small companies to national – Non-profits ranging from small to large – Government departments, public school systems • Values – Assist clients with their IT needs – Analyze and research (evaluate and assess) new technologies, tools, systems, and approaches – Build proof-of-concept solution/product to demonstrate ideas – Investigate the feasibility of alternative solutions • Benefits to clients – Save resources – Have a source of information or new perspective – Learning along the process
  7. 7. Major Project Clients • Companies – Anthem – BravePoint (now part of Progress Software) – NueSoft Technologies – DocWeb – In-Touch IT – WhatsThe.Buzz – R.E. Thompson Travel Services • Non-profit and government – Georgia Tech Research Institute – Georgia Technology Authority – Forsyth County Schools – Center for Visual Impaired – International Community College – Bethany Negash Foundation – Atlanta Community Toolbank • Internal – KSU Distance Learning Center – College of Computing and Software Engineering (CCSE) – CCSE Lab – CCSE faculty members – SPSU University IT Services – SPSU Stinger IT (ARN) – SPSU Web Services
  8. 8. Example Projects by Type Development: • BravePoint consultant performance dashboard • Sitemap Explorer: an FireFox add-on • DESRIST CMS website • website • Atlanta Toolbank reservation application Implementation: • CCSE VMWare ThinApp deployment • CCSE VMWare Mirage deployment • CCSE Lync implementation • ARN Single Sign-On (ADFS) implementation • Forsyth county schools personal site solution • FoxPro data and report migration Analysis/Research: • SPSU website traffic analysis • GTA threat analysis and report • Team collaboration system research • NueMD SQL query analysis • Open source EHR systems evaluation • CCSE web log analysis • GTRI ELSYS disaster recovery plan Hybrid • ICS school intranet portal • CSE SharePoint intranet portal • CVI volunteer management system • Amazon data gathering and analysis • Anthem big data profile modeling • DLC Training Course on Moodle • GTRI ticket system replacement View all projects at
  9. 9. Client Feedback Highlights “The IT Capstone project was an enlightening experience that enabled us to have a new point of view at several procedures we use internally. This new point of view could help us open some opportunities and find answers to some risk we were not taking seriously before.” “… we are incorporating elements of their project into our Monthly CIO Cyber Review. Their visualization of data thru the use of graphs was very effective and we have modified some of their ideas for use in our reporting environment.” NueMD, spring 2015 GTA, fall 2012 View more at: Steven, fall 2015 Dr. Hossain, fall 2015 “I have completely enjoyed this project. This project [ignites the] start of a long term research on applying log processing towards analyzing security and privacy breaches. I think the student got stressed out, but the key success is their own overcoming of various challenges time to time including technical and sharing of experiences from each other.” (This capstone project) “really allows the collaboration between school and business. I can see it will work out great for some proof of concept projects for businesses. Will do it again.”
  10. 10. Student Reflection Highlights I liked the fact that there was no real “instruction” involved. It was up to us to find and solve the problems. We were given a starting point and an ending point, and everything in between was our responsibility to handle. That is the essence of real-world experience, and I believe that, especially for the younger students, it is an experience that cannot have a value placed on it. This class gave me the experience in a team leader position to learn more about the role of leader and how to better deal with the stress related to a larger project (organization, scheduling, attention to details). This class also gave me more confidence in myself and not to be shy when needing to communicate clearly with teammates and projects owners. I feel I am a better more confident person because of it. This class also reinforced my future goals to become a team leader/ project manager in my career. View more at: learned a lot form this experience and actually enjoyed the challenges that we faced along the way in hind sight. I felt that I was actually using and applying the knowledge I had learned in school for a real project, not just another grade for a class. I view this project as the most helpful of all the courses in my degree program and career. Capstone has taught me more about myself and how to interact with others and how the real world work environment might be like.
  11. 11. Featured Projects • The following slides provide brief information about these projects – NueMD data query analysis – BravePoint performance dashboard – GTA cyber threats analysis and reporting – FoxPro data migration – GTRI ELSYS ticket system – Forsyth county school personal site solution – SPSU website traffic analytics • For more featured projects and their details, visit – d%20Project
  12. 12. NueMD • Overview – Nuesoft Technologies, Inc. is a healthcare software as a service (SaaS) company headquartered in Marietta, Georgia. NueMD IT intended to analyze the SQL queries sent by its applications to various databases. The purpose of this project is to identify anomalies in the way queries are used. Examples of these anomalies can be a query that runs too often, or a query that takes longer than expected, etc. • Major work and deliverables – Analyze SQL query log database – Write analysis report – Document all data ETL process • Project sponsor – NueMD
  13. 13. BravePoint Performance Dashboard • Overview – BravePoint uses a custom system to manage consultant work and project contracts. The management wanted to analyze the performance data using a dashboard based tool. The student team was required to utilize Qlikview as the desired technology to deliver the executive dashboard. • Major work and deliverables – Discover and define key performance indicators (KPIs) through interviews with major stake holders. – Design data points and develop requested dashboards using Qlikview. – Document entire process for users of executive dashboard. • Project sponsor – BravePoint Inc.
  14. 14. GTA Cyber Threat Reports • Overview – In this project, students worked with the Office of Information Security, Georgia Technology Authority. The team assisted in the implementation and performance of activities related to cyber security, cybercrime support, and cyber terrorism analysis as part of the State’s responsibilities under the US Dept. of Homeland Security, National Cyber Incident Response Plan of 2010. • Major work and deliverables – Perform collection, analysis, and dissemination of information relative to cyber threats, cyber-attacks of a terrorist or criminal nature within and against the State of Georgia, its citizens, or infrastructure. – Perform research and collect information through open sources. – Develop or employ an analysis framework and build a database to store incidents and threats data. – Produce a monthly report, and improve the report with quantitative data and various visualizations. – Develop a web application to access and manage the data • Project sponsor – Georgia Technology Authority
  15. 15. FoxPro Migration • Overview – X (anonymized) is a tabletop manufacturing company which has used FoxPro database for the past 20 years. The FoxPro database was terminated by Microsoft in 2007 and the support will end in 2015. The company has the need to migrate its database to a new database platform. In this project, the team helped the client to analyze and implement the migration plan. • Major work and deliverables – Design a new database using SQL Server and document the design – Import FoxPro data to SQL Server. Write scripts to regularly (every X hours) update the SQL Server with updated FoxPro data. – Write queries and generate a few reports from the data. – Maximize the use of tools/functions/procedures that are built into MS SQL Server, in order to make the solution as standard as possible. – Produce emails to customers with shipping information. • Project sponsor – In-Touch IT Computer Services
  16. 16. GTRI-ELSYS Ticket System • Overview – The Georgia Tech Research Institute Electronic Systems Laboratory (GTRI-ELSYS) is an applied research organization that provides technical solutions to a variety of sponsors and supports about 450 researchers and staff. The computer support department currently uses Kayako’s eSupport, version 3.70, a web application for submitting trouble tickets. This version is rather outdated and Kayako has completely re-engineered their currently offered ticket software. GTRI-ELSYS would like to either get this system upgraded to the latest version Kayako provides or purchase a new system and migrate the tickets over. • Major work and deliverables – Research and determine the feasibility of both upgrading and replacing the existing software – Provide possible solutions with an Analysis of Alternatives (AoA) – Develop implementation plan for the chosen solution – Create process documentation and scripts, if necessary, for migrating ticket data to new system – Implement the new ticketing system • Project sponsor – Georgia Tech Research Institute Electronic Systems Laboratory
  17. 17. Forsyth Country Schools • Overview – Forsyth county schools is a K-12 education system that serves over 42,600 students in 35 schools, the seventh largest school system in Georgia. It is the largest employer in the Forsyth County with over 4,300 full-time employees and 1,300 substitutes. FCS wanted to provide a simple personal website hosting solution to its employees and students, with integrated login using the current Active Directory system. A team was charged to study FCS needs, recommend, and implement a solution. The final solution was implemented on WordPress. • Major work and deliverables – Analyze and document client needs of setting up personal websites for students and faculties. – Research several possible solutions and make a recommendation (including WordPress). – Integrate the solution with single sign-on by active directory. – Implement the recommended solution to demonstrate its effectiveness. • Project sponsor – Dr. Lessell Bray, Chief Technology and Information Officer, Forsyth County Schools
  18. 18. SPSU Website Traffic Analytics • Overview – SPSU’s new website uses Google Analytics to record web usage. We have a lot of usage data but did not really make use of them. In this project, students analyzed the traffic data related to CSE websites (CSE, CS, IT, etc.) to understand visitors and recommended web site improvements. • Major work and deliverables – Analyze Google Analytics data for CSE related web sites – Discover and report notable facts and trends, and analyze problems, causes and impacts, based on student's expertise and project owners’ requirements – Recommend CSE website improvements based on the analysis – Build custom reports and dashboards for CSE using Google Analytics – Recommend possible Google Analytics settings and configurations • Project sponsor – SPSU Web Services
  19. 19. Poster sessions were organized before formal presentations to project owners, faculty, and industry advisory board members More photos:
  20. 20. More Information • IT Capstone report 2012-2017 – • IT Capstone Course Information – – • Publications – Practicing and Evaluating Soft Skills in IT Capstone Projects, SIGITE 2015 – Effects of communication, leadership, and team performance on successful IT capstone projects: a case study, SIGITE 2011 • More info – IT department: – IT department blog: – IT Graduates LinkedIn Group: – CCSE Computing Showcase (C-Day) showcase/computing-showcase.php