Week 12: Informatics in Healthcare [Type your name here] Type your name where indicated 1 Overview of Training (Process Map) Use the drawing and text tools to create a process map that provides an overview of how staff training is linked to any update in healthcare technology for Best Hospital staff Use the drawing and text tools to create a process map that provides an overview of how staff training is linked to any update in healthcare technology for Best Hospital staff 2 Staff Training Computerized Tools [Identify computerized learning tools typically used in staff training] Describe how you determine which tools to use (rationale) Describe how each tool is used within the training process – i.e., part of training process, on-going support, reference, etc. Note: add additional slides as needed Identify computerized learning tools typically used in staff training Describe how you determine which tools to use (rationale) Describe how each tool is used within the training process – i.e., part of training process, on-going support, reference, etc. Note: add additional slides as needed 3 Support of Continuous Staff Learning [Describe the support mechanisms and processes at Best Hospital that support continuous staff learning and development] Use bullet points for the main points; Use the notes section to expand on each bullet point Describe the support mechanisms and processes at Best Hospital that support continuous staff learning and development] Use bullet points for the main points; Use the notes section to expand on each bullet point 4 Support of Continuous Staff Learning (con’t) [Describe how continuous learning is linked to professional development] Use bullet points for the main points; Use the notes section to expand on each bullet point Describe how continuous learning is linked to professional development Use bullet points for the main points; Use the notes section to expand on each bullet point 5 Support of Continuous Staff Learning (con’t) [Provide examples of how offered learning meets the diverse learning styles of clinic staff] Use bullet points for the main points; Use the notes section to expand on each bullet point Provide examples of how offered learning meets the diverse learning styles of clinic staff Use bullet points for the main points; Use the notes section to expand on each bullet point 6 ITS 835 Chapter 12 Measuring Performance at Intuit Enterprise Risk Management Professor Michael Solomon Introduction • Intuit’s ERM Journey • ERM Maturity Model • Benefits of Measuring Performance in ERM Models • ERM Performance Measurement and Reporting • Conclusion Intuit’s ERM Journey • Began with ad hoc risk management • Very common entry point • Escalated to ERM when seminal event occurred • Desire was to stop firefighting and start prevention • Intuit ERM Core Principles • Enterprise-wide risk framework • Risk assessment is ongoing • Focus on most significant risks • Own ...

1. Week 12:
Informatics in Healthcare
[Type your name here]
Type your name where indicated
1
Overview of Training (Process Map)
Use the drawing and text tools to create a process map that
provides an overview of how staff training is linked to any
update in healthcare technology for Best Hospital staff
Use the drawing and text tools to create a process map that
provides an overview of how staff training is linked to any
update in healthcare technology for Best Hospital staff
2
Staff Training Computerized Tools
[Identify computerized learning tools typically used in staff
training]
Describe how you determine which tools to use (rationale)
Describe how each tool is used within the training process –
i.e., part of training process, on-going support, reference, etc.
Note: add additional slides as needed

2. Identify computerized learning tools typically used in staff
training
Describe how you determine which tools to use (rationale)
Describe how each tool is used within the training process –
i.e., part of training process, on-going support, reference, etc.
Note: add additional slides as needed
3
Support of Continuous Staff Learning
[Describe the support mechanisms and processes at Best
Hospital that support continuous staff learning and
development]
Use bullet points for the main points;
Use the notes section to expand on each bullet point
Describe the support mechanisms and processes at Best
Hospital that support continuous staff learning and
development]
Use bullet points for the main points;
Use the notes section to expand on each bullet point
4
Support of Continuous Staff Learning (con’t)
[Describe how continuous learning is linked to professional
development]
Use bullet points for the main points;
Use the notes section to expand on each bullet point

3. Describe how continuous learning is linked to professional
development
Use bullet points for the main points;
Use the notes section to expand on each bullet point
5
Support of Continuous Staff Learning (con’t)
[Provide examples of how offered learning meets the diverse
learning styles of clinic staff]
Use bullet points for the main points;
Use the notes section to expand on each bullet point
Provide examples of how offered learning meets the diverse
learning styles of clinic staff
Use bullet points for the main points;
Use the notes section to expand on each bullet point
6
ITS 835
Chapter 12
Measuring Performance at Intuit
Enterprise Risk Management
Professor Michael Solomon

4. Introduction
• Intuit’s ERM Journey
• ERM Maturity Model
• Benefits of Measuring Performance in ERM Models
• ERM Performance Measurement and Reporting
• Conclusion
Intuit’s ERM Journey
• Began with ad hoc risk management
• Very common entry point
• Escalated to ERM when seminal event occurred
• Desire was to stop firefighting and start prevention
• Intuit ERM Core Principles
• Enterprise-wide risk framework
• Risk assessment is ongoing
• Focus on most significant risks
• Ownership and accountability
• Measure and monitor performance
ERM Maturity Model
Benefits of Measuring Performance in
ERM Models

5. • Key Performance Indicators (KPI)
• Based on business objectives
• Quantitative and qualitative KPI
• Leading and lagging indicators
• Input, process, and output indicators
• KPIs must be
• Tangible
• Flexible
• Standardized
• Outcome or objective focused
ERM Performance Measurement and
Reporting
• First evolution - ERM process adoption
• Second evolution – Risk Mitigation Process Management
• Third Evolution – Multidimensional Risk Management
Performance Measurement
ERM Process Adoption
Risk Mitigation Process Management
Multidimensional Risk Management
Performance Measurement

6. Conclusion
• At Intuit, risk management is everyone’s responsibility
• ERM must be a core business competency
• Coordination is a key to success
• Recognizes
• Upside opportunity
• Downside risk
• ERM process is regularly audited
• ERM is an integral part of Intuit’s operating model
ITS 835
Chapter 15
Embedding ERM into Strategic Planning at the City of
Edmonton
Enterprise Risk Management
Professor Michael Solomon
Introduction
• Edmonton – Past and present ERM
• Links to strategic plan and to other strategic tools
• Selecting and testing tools and framework

7. • Recommended strategic ERM approach
• Lessons learned
Edmonton – Past and Present ERM
• Edmonton – Capital of Alberta, Canada
• Over 800,00 population
• ERM piloted in 2005
• CORPORATE Business Risk Planning (CBRP) model
• Not fully implemented
• Based on COSO
• Adopted strategic plan
• The Way Ahead
• Strategic ERM
Links to Strategic Plan
Selecting and Testing Tools and
Framework
Selecting and Testing Tools and
Framework

8. Strategic Goals and Objectives
Risks and Strategic Objectives
ISO 31000 Risk Management
PM2 versus ISO 31000
Proposed ERM Framework
Lessons Learned
• Key success factors
• Senior management buy-in
• Culture of innovation
• Consistency of model across goals
• Resource requirements for department SMEs
• Department accountability for key risks
• Process of selecting and implementing framework
• Takes linger than expected
• No system is perfect
• Do not roll out all at once
• Clearly define all milestones and deliverables

9. CMP105: Week 12 Assignment Page 3
` Case Study: Informatics in HealthcareAssignment
Overview
This assignment is intended to demonstrate your comprehension
of the primary applications of health informatics in healthcare
organizations as well as the ethical and legal issues in the
healthcare informatics field.For this assignment, you will read a
case study that examines how the study of informatics can be
improved to better equip individuals entering professional
healthcare settings. Based on the scenario described in the case
study, you will create a training and information
presentation.Assignment Details:
Perform the following tasks:
· Complete the reading assignment and the interactive lesson
before attempting this assignment.
· To complete this assignment:
· Review the case study.
· Download the provided PowerPoint template to create a
presentation that includes:
· An overview process map on how staff training is linked to
any update in healthcare technology for Best Hospital staff
· Examples of computerized teaching tools used within staff
training, including:
· List of learning tools typically used within staff training
· How you determine which tools to use (rationale)
· How such tools are used within the training process
· Support of continuous learning by staff (3 slides)
· Existing support mechanisms and processes
· How continuous learning is linked to professional
development
· Examples of how learning is offered for diverse learning
styles of staff

10. · Ensure that your presentation is free of spelling and grammar
errors.
· Submit the Week 12 Assignment via Blackboard by clicking
on the “Week 12 Assignment” link. Include the proper file
naming convention:
· CMP105_wk12_assn_jsmith_mmddyyyy.
Grading:
Grading Criteria
Points Possible
Points Earned
Types name on title slide of PowerPoint presentation
5
Created a process map illustrating the link between new
healthcare technology and staff training
20
Examples of computerized tools used within staff training
· Listed of learning tools typically used within staff training
20
· Explains rationale for selection of computerized tools
20
· Describes how tools are used within the training process
20
Support of continuous learning by staff (3 slides)
· Describes existing support mechanisms and processes
20
· Describes how continuous learning is linked to professional
development
20

11. · Provides examples of how learning is offered for diverse
learning styles of staff
20
Presentation is free of spelling and grammar errors.
15
Total Points
160
· Case Study
Read the following case study:
Best Hospital is a 325-bed suburban community hospital that
has just merged with a local major academic medical center, the
University of Excellence Medical Center (UEMC). There are 15
hospitals in the UEMC system, ranging from small rural
hospitals with 50 or fewer beds to large multiple-specialty
tertiary referral hospitals. Two hospitals in the system have
achieved magnet status and several hospitals are working to
achieve this status. Within the UEMC system, a high value is
placed on collaboration with the schools of the health
professions at the University of Excellence (UE).
Best Hospital has a long history of association with local
universities, functioning mainly as a site for student clinical
experiences. For example, undergraduate students enrolled at
the UE College of Health Professions often complete a portion
of their clinical work at the hospital. Each year the hospital
hires a number of graduates from this program. Several nurses
in first-level management positions at the hospital are enrolled
in the master’s program.
The vice-president for clinical practice at Best Hospital is a
PhD-prepared nurse who has been appointed to the faculty at the
UE School of Nursing. Your current position is director of staff
development at Best Hospital. You are responsible for the
educational programming of all clinical staff. Over the past 2
years, Best Hospital has been fully involved in meeting

12. Meaningful Use criteria. As director of staff development, you
have played the major leadership role in developing and
implementing all related educational programs.
The health professional schools at UE are working together to
revise their curricula to integrate informatics throughout. The
goal is to develop an interprofessional approach that
incorporates informatics across and throughout the different
educational programs within these schools. The schools have
requested a meeting with clinical leaders from the hospital to
gain a practical perspective on what information should be
included in the curricula. The vice-president for clinical
practice has included you on the list of leaders to attend the
meeting. She asked that each person attending the meeting
prepare a short presentation on how they engage their staff in
the continuous education process with respect to ever-changing
healthcare technology.
PowerPoint Presentation
Directions:
1. Review the case study.
2. Download the provided PowerPoint template to create a
presentation that includes:
· An overview process map on how staff training is linked to
any update in healthcare technology for Best Hospital staff
· Examples of computerized teaching tools used within staff
training, including:
· List of learning tools typically used within staff training
· How you determine which tools to use (rationale)
· How such tools are used within the training process
· Support of continuous learning by staff (3 slides)
· Existing support mechanisms and processes
· How continuous learning is linked to professional
development
· Examples of how learning is offered for diverse learning
styles of staff
· Ensure that your presentation is free of spelling and grammar
errors.

13. 3. Submit the Week 12 Assignment via Blackboard by clicking
on the “Week 12 Assignment” link. Include the proper file
naming convention:
· CMP105_wk12_assn_jsmith_mmddyyyy