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© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 1
ISSIP Introduction – May 22, 2013
Khaled Mabrouk
Operational Engineering Leader
Sustainable PRODUCTIVITY Solutions
kmabrouk@ReduceOR.com
(831) 331-6259
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 2
Education
BS Forestry – University of Michigan
BS Industrial Engineering – Purdue University
MBA – CALMAT University
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 3
Career
Timber Cruiser
Programmer
Simulationist
Continuous Improvement Specialist
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 4
Teaching Experience
• Eastern Michigan University
Manufacturing Technology Program:
Simulation Instructor – Spring 1998
• Wayne State University
Masters in Manufacturing & Industrial Engineering Program:
Simulation Instructor – Spring 2003, Fall 2003, Spring 2004
• San Jose State University
Industrial & Systems Engineering Department:
Simulation Instructor – Fall 2012, Fall 2013
Service Systems Engineering Instructor – Spring 2013
• CALMAT University
MBA Program:
Marketing for Entrepreneurs Instructor – Fall 2013
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 5
Career Background
• Experience:
- Fortune 500 Corporations (GM, Union Pacific RR)
- Consulting Industry (Accenture)
- Software Industry (Systems Modeling, PayPal)
- Entrepreneur (Model Builders, SPS)
• Additional Activities Include:
- Active in various professional organizations (IIE, SME)
- Member of Six Sigma Conference Board
- Published 20+ papers
- Frequent presenter at professional conferences
Consumable Goods Warehousing Specialty Coffee Transportation
Postal Service Office Products Auto Appliance
Call Centers High Tech HW Steel Dirt Racing
Aerospace Forest Products Software Insurance
Banking Placement Agency Waste Management Agriculture
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 6
Focus Moving Forward – Areas of Interest
1) Building Continuous Improvement Culture
2) Simulation Modeling & Analysis
3) Improving Employee Engagement
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 7
Focus Moving Forward – Industries
1) Software Development
2) Produce Growers and Shippers
3) Small Start-Ups
© Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance”
ReduceOR.com Page 8
Service Science and Innovation - Interest
1) Educating leaders on developing an effective
strategy for operational improvement
2) Coaching leaders on improving employee
engagement (in support of productivity)
3) Instilling a Process Driven Culture at early
phase of a start-up

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ISSIP Introduction – May 22, 2013

  • 1. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 1 ISSIP Introduction – May 22, 2013 Khaled Mabrouk Operational Engineering Leader Sustainable PRODUCTIVITY Solutions kmabrouk@ReduceOR.com (831) 331-6259
  • 2. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 2 Education BS Forestry – University of Michigan BS Industrial Engineering – Purdue University MBA – CALMAT University
  • 3. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 3 Career Timber Cruiser Programmer Simulationist Continuous Improvement Specialist
  • 4. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 4 Teaching Experience • Eastern Michigan University Manufacturing Technology Program: Simulation Instructor – Spring 1998 • Wayne State University Masters in Manufacturing & Industrial Engineering Program: Simulation Instructor – Spring 2003, Fall 2003, Spring 2004 • San Jose State University Industrial & Systems Engineering Department: Simulation Instructor – Fall 2012, Fall 2013 Service Systems Engineering Instructor – Spring 2013 • CALMAT University MBA Program: Marketing for Entrepreneurs Instructor – Fall 2013
  • 5. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 5 Career Background • Experience: - Fortune 500 Corporations (GM, Union Pacific RR) - Consulting Industry (Accenture) - Software Industry (Systems Modeling, PayPal) - Entrepreneur (Model Builders, SPS) • Additional Activities Include: - Active in various professional organizations (IIE, SME) - Member of Six Sigma Conference Board - Published 20+ papers - Frequent presenter at professional conferences Consumable Goods Warehousing Specialty Coffee Transportation Postal Service Office Products Auto Appliance Call Centers High Tech HW Steel Dirt Racing Aerospace Forest Products Software Insurance Banking Placement Agency Waste Management Agriculture
  • 6. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 6 Focus Moving Forward – Areas of Interest 1) Building Continuous Improvement Culture 2) Simulation Modeling & Analysis 3) Improving Employee Engagement
  • 7. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 7 Focus Moving Forward – Industries 1) Software Development 2) Produce Growers and Shippers 3) Small Start-Ups
  • 8. © Sustainable PRODUCTIVITY Solutions “Processes + People Drive Performance” ReduceOR.com Page 8 Service Science and Innovation - Interest 1) Educating leaders on developing an effective strategy for operational improvement 2) Coaching leaders on improving employee engagement (in support of productivity) 3) Instilling a Process Driven Culture at early phase of a start-up