Soft skills refer to a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with

1. Soft Skills
Hansala Indrachapa

2. Skills
Personal skills
• We don’t talk
much but we
except people to
have.
• Honest
• Not telling lies
• Hard working
Technical skills
• Easily outdated
• Knowledge based
.can be taught
• Job specified
• Ability to use Ms
office
Transferable skills
• Skills that can be
transferred from
one job to another
• Conflict
management
• Leadership
• Team playing skill2

3. Soft skills
•Soft skills refer to a cluster of personal
qualities, habits, attitudes and social
graces that make someone a good
employee and compatible to work with
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4. Soft skills
• Communication skills
• Passion
• Team work
• Adaptability
• Problem solving
• Conflict resolution
• Leadership
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6. Communication
• Why you need it: Both written and verbal
communication skills are of utmost importance
in the workplace because they set the tone for
how people perceive you.
• They also improve your chances of building
relationships with co-workers.
• Communication skills boost your performance
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7. Communication
• Communication can be divided into 03 parts,
• 01- Verbal (7%)
• 02 – Paralinguistic (38%)
• 03 – Non-verbal (55%)
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9. Passion
•“Choose a job you love, and you will never
have to work a day in your life.”
•Passion cannot be taught. It comes from
within.
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11. Team work
• A company’s success is rarely dependent
on one person doing something all by
him/herself. Success is the result of many
people working toward a common goal.
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13. Adaptability
• Things don’t always go as planned, and
instead of digging in your heels, you need
to be able to pivot and find alternate
solutions.
• “Successful leaders are the ones who know
how to be flexible when problems arise,”
says Robinson.
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15. Problem solving
• When something goes wrong, you can either complain
or take action. Tip: It’s the latter that will get you
noticed. Knowing how to think on your feet can make
you indispensable to an employer.
• Nothing is a given. Companies rely on problem solvers
• “Always approach your boss with a solution, not a
problem,” says Robinson. So when an issue crops up,
sit down and think through how you’re going to
address it before bringing it to your boss’ attention.
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17. Conflict resolution
•Why you need it: “Any time you put
more than one person into an
organization, there is going to be
conflict,” says Robinson.
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19. Leadership
• leadership skills helps you gain visibility within
an organization, which can lead to more
opportunities for promotions or salary bumps.
• Bosses and managers are always looking for
employees with leadership potential because
those workers will one day be taking over the
reins and building on the company’s legacy.
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20. Analyze your soft skills ,
improve what you have ,
and cultivate what you don’t have.
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21. Thank You
Hansala Indrachapa
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