2. What is Emotional Intelligence?
It is the ability to properly monitor and
manage your emotions in an
intelligent way in order not to let them
take over you or to affect your
decision making process
3. It is also the ability to know or to
understand the emotions of others in
order to know the reasons behind
their behavior and so be able to
better communicate with them.
4. Definition
Daniel Goleman, a
psychologist and
behavioral science
journalist, defines EI as:
“The capacity for recognizing
our own feelings and those
in others, for
motivating ourselves, for
managing emotions well in
ourselves and in our
relationships.”
5. Person with LOW EI :
Venting out anger at wrong
places.
Cracking jokes at funeral.
Making Fun of people in
depression.
Arguing others in anger.
6. Person Having HIGH EI:
Can read body language and
other non-verbal
communications such as facial
expressions.
Control and handle frustration,
anger, sorrow, joy, and
annoyance.
Recognizing and reacting to the
impact that his or her words and
actions may have.
7. Benefits of EI
It helps us to empathize with
others, overcome
challenges, and diffuse
conflict.
Understand emotions of
others.
Promotes rational thinking
while emotional.
8. Why is emotional intelligence
(EQ) so important?
As we know, it’s not the smartest people
that are the most successful or the most
fulfilled in life. You probably know people
who are academically brilliant and yet are
socially inept and unsuccessful at work or
in their personal relationships. Intellectual
intelligence or IQ isn’t enough on its own to
be successful in life. IQ can help you get
into college but it’s EQ that will help you
with a good career. Combination of IQ and
EI will be a killer dose for SUCCESS!
9. EI is the distinguishing factor that help
us to maintain a warm relationship or a
distant contacts.
10. Things Affected By EI
Your performance at work.
Emotional intelligence can help you
navigate the social complexities of the
workplace, lead and motivate others,
and excel in your career. In fact, when
it comes to gauging job candidates,
many companies now view emotional
intelligence as being as important as
technical ability and require EQ
testing before hiring.
11. Your physical health. If you’re
unable to manage your stress
levels, it can lead to serious health
problems. Uncontrolled stress can
raise blood pressure, suppress the
immune system, increase the risk
of heart attack and stroke,
contribute to infertility, and speed
up the aging process. The first step
to improving emotional intelligence
is to learn how to relieve stress.
12. Your mental health.
Uncontrolled stress can also
impact your mental health,
making you vulnerable to
anxiety and depression. If
you are unable to
understand and manage
your emotions, you’ll also be
open to mood swings, while
an inability to form strong
relationships can leave you
feeling lonely and isolated.
13. Your relationships. By
understanding your
emotions and how to
control them, you’re
better able to express
how you feel and
understand how others
are feeling. This allows
you to communicate
more effectively and
forge stronger
relationships, both at
work and in your
personal life.
14. Have you come across these situations??…
Relationship Problems – when you fail to communicate
what you need; when you lose the confidence of your team
members; when you are acknowledged as – “never
approachable”
Rage in the Workplace – Outburst of emotions
Poor decision making capability – Pre-occupied
with frustrated thoughts
High rate of attrition in your team (healthy or bad!)
– People start leaving you…not the job. Think! They
start moving away from your vision
15. If you have Come across these
situations then you need to develop
EI.
16. How to Develop EI?
We can Develop emotional intelligence
through five key skills:
Quickly reduce stress.
Connect with others using nonverbal
communication.
Use humor and play to deal with
challenges.
Resolve conflicts positively and with
confidence.
17. 3 Steps to Deal in Emotionally
Intelligent Way:
1. Perceive Emotion
2. Understand Emotion
3. Prioritize Your Reply
18. Measuring Emotional intelligence
Multifactor Emotional Intelligence Scale (MEIS)
An ability-based test in which test-takers perform
tasks designed to assess their ability to perceive,
identify, understand, and utilize emotions.
Seligman Attributional Style Questionnaire
(SASQ)
Originally designed as a screening test for the life
insurance company Metropolitan Life, the SASQ
measures optimism and pessimism.
19. Can it be learnt at any age
The answer is yes
You can upgrade your skill at any stage of
your life
In fact age and maturity are positively
correlated with EI
Emotional intelligence skills are making us
effective in life challenges and useful for
everybody.
Useful for everyone who want to be happy
and effective in life.
