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Tracking your
Content Marketing
Engagement
Krista LaRiviere
Cofounder & CEO, gShift
Director, SEMPO.org
McKay Allen
Director of Content & Communications
Convirza
@gShiftLabs #ContentTracking
Let’s Talk About…
1. The importance of building Content Campaigns.
2. The impact of content on SEO.
3. Tracking online engagement metrics.
4. Understanding & tracking offline
engagement metrics.
@gShiftLabs #ContentTracking
Housekeeping…
• Webinar content: 30 minutes
• Three polls to conduct
• Question & Answer: 10 minutes
• Publish the Polls: 5 minutes
• Socialize!
– #ContentTracking
– @gShiftLabs
– @KristaLaRiviere
– @Convirza
@gShiftLabs #ContentTracking
THE INTERSECTIONgShift lives at the data
intersection of SEO,
Content Marketing & Social.
Social Networks are now the distribution
channels of brand content.
Content
Marketing
SEO Social
MediaBrands are demanding measured results of
their investments into content creation.
Unique content-level data across an entire web
presence for decision making and reporting.
Search engine optimization is about
brand discovery by keyword & content.
SEO Social
Web
Presence
Analytics
Content
@gShiftLabs #ContentTracking
gShift helps marketers create
smarter content through
data-driven decisions.
We enhance content discoverability i
search, social and mobile.
We have proprietary engagement
& performance metrics to prove it.
@gShiftLabs #ContentTracking
DIGITAL
AGENCIES
B2B & B2C
BRANDS
SaaS platform collects and stores billions of content-level data
points from search and social.
We transform big data into insights with intelligence for decision
making.
Analytics informs the content marketing workflow process helping
content marketers create smarter content and prove engagement
& performance of that content investment.
How We Do It
@gShiftLabs #ContentTracking
#1
The importance of building Content Campaigns.
@gShiftLabs #ContentTracking
The Lines Continue to Blur
Gartner Digital Marketing Spend Report:
- Digital Marketing Budgets will increase by 8%
in 2015.
- Companies spend 10.2% of revenue on overall
marketing.
- Digital marketing averaged 25% of overall
marketing budgets.
- Forrester reports the US SEO market is worth
$4 billion by 2019. CMI says $44 billion will be
invested into Content Marketing.
@gShiftLabs #ContentTracking
Customer Process for Content Marketing
(I need to…)
Inform Create Distribute Monitor Measure
@gShiftLabs #ContentTracking
gShift
Data
gShift
Smarter
Content
gShift
Search Engines
&
Social Networks
gShift
Monitors
Daily
gShift
Reports
Automatically
gShift Accelerate & Proves the Outcome
Inform Create Distribute Monitor Measure
Customer Process for Content Marketing
(I need to…)
@gShiftLabs #ContentTracking
Analyze &
Inform
Smarter
Content
Distributed in
Search, Social,
Mobile, Email
Monitored
Daily
Easy Reporting
CONTENT MARKETING
FOR THE
“MODERN
MARKETER”
@gShiftLabs #ContentTracking
What is a Content Campaign?
“ A collection of multiple types of content optimized for
specific keywords the intended audience identifies with.
The content in a campaign is logically connected and
strategically distributed to multiple channels over a defined
time period.
The intent is to drive the audience through the sales funnel
to conversion.
The benefit is a content-centric approach, an enhanced
digital footprint and target audience engagement.
The desired outcome is to understand audience behavior
and channel effectiveness through data analysis.”
@gShiftLabs #ContentTracking
Keywords Content
Campaign
@gShiftLabs #ContentTracking
Poll Question #1
Do you use a Content Campaign approach to
your digital marketing strategies?
@gShiftLabs #ContentTracking
#2
The impact of content on SEO.
@gShiftLabs #ContentTracking
SEO IS
INTEGRATED
WITH
EVERYTHING
@gShiftLabs #ContentTracking
Most Significant Missed SEO Opportunity
@gShiftLabs #ContentTracking
@gShiftLabs #ContentTracking
Which Keywords and Content?
• Focus on a manageable number of
keywords – 10 to 20 primary
• Find keywords and content for which your
site/content already has authority and
momentum i.e. Page 1 or 2 in Google
• Keywords with relatively high monthly
search volume
• Identify multiple pieces of content to cross-
link
@gShiftLabs #ContentTracking
@gShiftLabs #ContentTracking
Which Social Channels?
• Identify appropriate social
media channels for your
business based on signals, traffic
and/or conversions
@gShiftLabs #ContentTracking
#3
Tracking online engagement metrics.
@gShiftLabs #ContentTracking
Content Engagement
Web Presence
Analytics Informs
“Engaging Content”
@gShiftLabs #ContentTracking
Content Performance Reporting
• SEO = Optimized Content
Marketing
• Content Campaigns focused on
specific content, keywords and
time periods
• Which events/tactics/channels
are delivering results?
• How did one campaign perform
vs. another?
@gShiftLabs #ContentTracking
@gShiftLabs #ContentTracking
On-Site & Off-Site Engagement Metrics
@gShiftLabs #ContentTracking
@gShiftLabs #ContentTracking
Which keywords were impacted?
@gShiftLabs #ContentTracking
Which keywords were impacted?
@gShiftLabs #ContentTracking
Poll Question #2
Which metrics do you use to report on content engagement?
• Traffic
• Conversions
• Time on Content
• Social Signals
• Sales
• Inbound Sales Calls
• I don’t currently use any metrics to report on content engagement
@gShiftLabs #ContentTracking
#4
Understanding & tracking offline engagement metrics.
@gShiftLabs #ContentTracking
The SEO Landing Page
The onsite/offsite online to offline
challenge:
– Content has been discovered
– Moved them thru the funnel
– Then they pick up the phone
and call.
@gShiftLabs #ContentTracking
Content Campaign Call Tracking
Content Campaign
optimized for
different Cities.
@gShiftLabs #ContentTracking
Poll Question #3
Do you currently connect offline engagement
with online engagement?
@gShiftLabs #ContentTracking
Summary
“It’s about the long-term process of enhancing both the brand's
web presence asset and the opportunity for discoverability in
search and social, throughout the prospect's buying cycle and
across any device.”
- Krista
@gShiftLabs #ContentTracking
Key Takeaways
Content Campaigns, Tracking Engagement:
• Understand the opportunities through data.
• Think through the intent of your Content Campaign.
• Invest more time distributing your content.
• Track the entire campaign & seek to understand engagement
daily.
• Compare Metrics and Time Periods to Identify Trends.
• Test, Measure, Optimize, Measure, Repeat.
@gShiftLabs #ContentTracking
Poll Results
@gShiftLabs #ContentTracking
gShift Self Help Guides
http://www.gshiftlabs.com/resources/how-to-guides
Did You Enjoy Today’s Session?
We’d love to see this Tweet
I just watched @gShiftLabs @Convirza Webinar on Content
Marketing Engagement #ContentTracking

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Tracking Your Content Marketing Engagement Webinar with gShift and Convirza

Editor's Notes

  1. We make it simple because we have the analytics for an entire web presence and have been refining our infrastructure and process for data collection and storage for 4 years We have the metrics that informs the content marketing workflow process to create more discoverable content and measure the performance of a single The amount of data we’re collecting is enormous and no one else is thinking about content marketing and web presence analytics this way. We’re just scratching the surface on the intelligence we can add to our data points.
  2. SaaS platform collects and stores billions of content-level data points from search and social. We do this for 10,000+ brands and 6,000+ users in 22 countries. We transform big data into insights with intelligence for decision making. Analytics informs the content marketing workflow process helping content marketers create smarter content and prove engagement & performance of that content investment.
  3. I wanted to set the stage with some 2015 industry trends, insights and data. One of the most significant trends we are seeing here at gShift is that the lines are continuing to blur between the three traditional pillars of digital marketing - paid, owned and earned. And at the center of it all is Content. A strong, consistent content marketing strategy that is essentially being promoted via paid techniques such as ads, owned techniques (your brands’ web site) and earned techniques (SEO, Social and Email). It’s when all these digital tactics are executed in an integrated way with the right technologies that the highest visibility and ROI is experienced. And as passionate digital marketers on the call here today, you will be excited to know that according to Gartner’s Digital Marketing Spend Report And Forrester’s US Digital Marketing forecast labels search marketing will remain the largest share of the digital mix. ____________________________ These findings are included in Gartner's Digital Marketing Spending report that is based on a survey of 315 individuals located in the U.S., Canada and the U.K. Respondents represent organizations with more than $500 million in annual revenue across six industries: financial services, high-tech, manufacturing, media, retail and transportation, and hospitality. The survey took place in July and August 2014 to gain insight into marketing and digital marketing spending priorities and plans for the future.  “The most important opportunity is content as this pervades all the digital media that we are using to reach our audiences.”
  4. Here’s an example all in one picture. This is an actual campaign that gShift ran. Sales funnel. Keywords become longer tail and more defined as the prospect progresses thru the funnel. Thru research, it was determined that the keyword phrase “seo reporting”…
  5. Collection of content
  6. Seo, content marketing,