Sales Banquet - cum - Assistant Deputy Director

1. Curriculum Vitae (CV)
- Full name : HA HUU KHOA
- Date of birth : 15/8/1985
- Address : 86/6C Hao Nam, O Cho Dua ward, Dong Da
district, Ha Noi.
- Height : 1,70 m; Weight : 55KG
- Cell phone : 0973345638
- Email: khoapt@gmail.com
Experiences:
05/2/2015 – Present : Sales Banquet – Cum – Assistant Deputy Director
1. Sales Banquet
- Receiving party set.
- Retaining the existing customers, seeking to establish the new customers by organizing the
working schedule, meeting with existing and potential customers in assigned area.
- Meeting planning and organizing work schedules with exiting customers and potential new
customers.
- Make weekly and monthly working schedule and get approval from Food and Beverage Director.
- Sent to clients the menu and consult client the menu within matching price.
- Responsible for organizing, serving and supervising the party and conference.
- Understand the party information, the party set schedule of customers in certain time (According to
the hotel).
- Work closely with all department in the hotel, especially restaurant, kitchen, housekeeping.
- Coordinate and support the customer service department in making coments, suggestions to make
the customer service is better and more efficient.
- Weekly sales statistics, each banquet,each customer to have work plan accordingly.
- Resolve customer complaints quickly and most appropriate.
- Do other tasks as assigned by the board of director.
2. Assistant Deputy Director
- Urge,synthesis, evaluation of the activities of the departments via work report.
- Assist the board in relation to internal and external, has singed a contract with the customer.
- Monitoring compliance with and implementation of the direction of the board of the directors to
the departments.
- Make work schedule, meet partners for Directors.
- Perform othe duries as directed by the Directors.

2. 11/2013 – 11/2014 : Area Sales Manager at Vincorp JSC.
- Manage sales plan in Ho Chi Minh City area
- Analyze the wine market in Ho Chi Minh City.
- Recruit and train the sales team.
- Guide the sales team to meet the target
- Innovatively research and improve to develop the regional sales target more than assigned.
- Ensure the area’s disciplines and procedures are followed adequately and correctly.
- Monitor and urge the implementation to achieve the results compared to the target.
- Implement plans to ensure the goods are maintained according to the standards to minimize the
loss and damaged.
- Implement to check goods inventory at regular restaurant and goods which is consigned at hotels.
- Implement promotion plans for company.
08/2013 – 11/2013 : Sales Executive at Vincorp JSC.
- Retaining the existing customers, seeking to establish the new customers by organizing the
working schedule, meeting with existing and potential customers in assigned area.
- Make weekly and monthly working schedule and get approval from team leader and director and
follow approval plans.
- Understand the feature, packaging, pros and cons of both our products and competitors’.
- Prepare the contract and consult the team leader for clauses and take responsibility of the contract
until the contract is signed between the company and the customers.
- Monitor the process of contract termination(if needed), support the Accounting department on
collecting the debit from customers, and take responsibilities on those debt
- Hand in report to manager upon the period.
- Make strategy in order to get to know the customer and process performance of the contract
effectively.
Reference:
Mr. Le Xuan Tan (Managing Director )
Cell phone: 0918762298
02/01/2013 – 07/2013 : Sale Supervisor at ANNAM GOURMET An Phu.
- Monitor the sales in store and report to store manager.
- Manage the staff under my charge according to the shelf under my counter, customers, price, and
suppliers, Microsoft Dynamics AX 2009, hygiene/quality of good and services.
- Build good relationship with customer in order to increase store’s sale revenue, and make new
customers become regular customer.
- Find out information on products in the store such as type of products, type of materials, and how
to use.
- Ensure that the goods are arranged on the shelves correctly, and easy and favorable for customers
to find and followed by the company’s marketing program.
- Make price and product survey of competitor.

3. - Identify and implement plans properly for my in-charged shelves such as sales revenue, and the
percentage of damaged products.
- Make effective communication strategies, regulations, and policies of the company to each
employee. Make the right decisions that are reasonable for each circumstance. Build work
environment that are unity, fun and responsible for in store.
Reference:
Ms. Bui Ngoc Quynh Nhu (Store Manager)
Cell phone: 0974715859
11/2010 – 31/11/2012: Manager – cum – Head of Sales (at Swensen’s Ice cream Shop under An Minh
Company)
1. At shop
- Manage a team of 25 staffs who directly serve customers and have left a good impression with
customers; inspire them to complete their work and also the store’s common goal.
- Work with and learn from the Thailand experts in Vietnam.
- Ensure Swensen’s ice cream’s standard at shop in accordance with its global trade mark.
- Contact and make procedures with the relevant functional authorities.
- Assess the individuals’ capacity and assign tasks based on their strengths.
- Ensure the service area to be ready before serving.
- Change work activities to suite the fluctuation business conditions.
- Timely response customers’ and relevant parties’ feedback (including : customers, supplier,
colleagues and employees).
- Make suggestions, ideas and implement them within my team towards the company’s target and
improve the company’s position on the market.
- Look for the suitable substitutes.
2. Bussiness activities (From July 2011 to 11/2012)
- Create new business ideas such as serving ice cream for conferences, parties in the line with
packaged contracts and other retail agencies.
- Coordinate with Marketing Department to launch promotion programs. Look for and coordinate
with appropriate partners.
- Get know about more competitors: business strategies, upcoming promotions, products’ quality,
prices ( Fanny, Bud, …) .
- Analyze the Swensens’ strengths and weaknesses compare with the other competitors..
- Contact and negotiate with suppliers to get the contracts of supplying material as good as possible.
Reference:
Mrs. Nguyen Thi Phuong (Director)
Cell phone: 0906262295
03/2010 - 08/2010 (Supervisor of Chin Huat Live Seafood)
- Attend meetings and try to improve my profession.
- Guide and supervise the shop’s employees.

4. - Take orders.
- Settle customers’ complaints.
- Supervise the shop’s opening and closing.
08/2009 – 02/2010 (Internship)
- Work at a restaurant as a Chef assistant.
- Check the input material’s quality.
- Control the good at warehouse and make orders (if any)
- Report the volume of inventory and daily sold good to the restaurant’ manager.
Education
- Certificated Diploma in Hospitality & Tourism Management Course at Queensfield Singapore.
(2010)
- Studied at Thang Long Colleague Technology (undergraduate).
- Studied at Vietnam National University, HCM in accordant with the remote system program and
transferred 02 years later (2004-2006)
Courses
- Communication skill (at Gami Group 2010)
- Leadership skill (at Gami Group 2010)
- Negotiation skill
- Presentation skill
- Effective Management skill
- Business planning.
- Guided by Dr. Nguyen Tien Dung – Former Dean of Business Management Faculty, Vietnam
National University, Hanoi city – Chairman of Gami Group.
Skills
- Good at Microsoft word, Excel, Internet.
- Communication in English.
- Negotiation skill.
- Team Leader Skill.
- Management Skill.
- Clearing and Settlement skill.
- Ability to work under pressure.
- Enthusiasm at work.
- Adaptation to work quickly.
Ha Huu Khoa