1. Mohamad Jaber
E-mail: mhammadjaber@hotmail.com
Position: Operations Director (F&B)
Mobile: 0097152 7222 944
Dubai-UAE
Objectives:
Successful leader with a track record of producing, presenting and managing the implementation of
innovative business solutions. Highly motivated with a proven ability to develop people and commercialize
all aspects of a business. Experienced in converting every opportunity into success and of driving profit and
growth. Well networked and highly successful in implementing business process improvements, defining
company direction, achieving goals, change and optimizing business procedures.
Keen to find a challenging position with a successful and ambitious company that offers opportunities for
career development and advancement
Professional experience
Highly accomplished professional with 14 years of experience within the hospitality management and
operations, offer outstanding leadership, behavioural management and conflict resolution skills.
Exceptionally organized and disciplined; possess well developed interpersonal skills and the ability
to develop and create. Generate and maintain records and reports comply with all the administrative
and district policies and regulations.
Operations Director (F&B) June 2014 till present
Gourmet Gulf Company (Middle East) Based in Dubai
Brands (Dalloyau Paris/Azkadenya)
Responsibilities:
- Develop and implement strategic plans to increase efficiency and effectiveness of the brands
- Review financial statements and data. Utilize financial data to improve profitability
- Prepare and control operational budgets
- Plan effective strategies for the financial well-being of the company
- Improve processes and policies in support of organizational goals.
- Plan the use of human resources. Organize recruitment and placement of required staff
- Establish organizational structures. Delegate tasks and accountabilities
- Plan and support sales and marketing activities
- Approving all new locations , and preparing detailed opening plans
Operations Manager (F&B) Feb 2011 till May 2014
Fauchon Paris (U.A.E)
Responsibilities:
- Evaluating and improving the whole performance of the outlets.
- Setting business plan for the whole brand, and preparing the budgets and P&L on monthly basis.
- Developing the sales and business of the outlets.

2. - Approaching and targeting new locations.
- Making the feasibility study for new proposed locations.
- Responsible for the financial performance
- Responsible for the opening of any new location from A to Z.
- Hiring or approve the hiring of all the brand human resources.
- Regular checking and follow up for the brand standards and procedures.
- Preparing the local store marketing with the outlets managers.
- Dealing with suppliers of all the food and non food items.
- Menu planning and development along with the Ex.chef.
- Managing and controlling the marketing strategy.
- Communicating with the franchisee in Paris.
Area Manager (F&B) Feb 2007 till March 2010
Bin Hendi Enterprises L.L.C
Responsibilities:
- Responsible for the whole operation of more than 10 outlets (different concepts).
o Japengo Café: A Japanese fusion concept with multi cuisine menu. (Four branches;
Madinat Jumeirah, Mall of the Emirates, Ibn Battuta Mall).
o Café Havana: an international cuisine concept serving breakfast, lunch and dinner.
(Three branches; Mall of the Emirates, Ibn Battuta mall, spinney’s centre).
o Burj Alhamam : Lebanese concept. (2 branches).
o Bella Donna: Traditional Italian restaurant. (Two branches).
- Training for the new joining general restaurants managers.
- Evaluating and improving the performance of the managers.
- Setting the budgets for the outlets and preparing the P&L on monthly and yearly basis.
- Developing the sales and business of the outlets.
- Controlling the costs of the outlets.
- Responsible for the financial performance of the outlets.
- Regular checking and follow up for the company standards and procedures.
- Checking for the food quality throughout the (QAA system) quality assurance assessment.
- Preparing the local store marketing with the outlets managers.
- Determine the costing price and the recipe for each item in the menu
Achievements Last 5 years:
- Opening the first Fauchon Outlet in Dubai (Dubai Mall)
- Opening the Second Fauchon outlet in Dubai (Mall of Emirates)
- Opening the Fauchon pastry central kitchen at (Mall of Emirates)
- Opening the Third Fauchon Outtlet in UAE and the first in Abu Dhabi ( AlIttihad towers)
- Opening the first Dalloyau outlet in Dubai (Mall of Emirates)
- Opening the Dalloyau pastry central kitchen at Deira
- Opening The First Azkadenya outlet in Dubai (Mercato Mall)
- Opening the Second Dalloyau outlet at (Diera City center)
- Opening the second Azkadenya outlet in Dubai ( Mall of Emirates)
- Opening of First Burj al hamam outlet in Dubai (Jumeirah park plaza)
- Opening of the second Burj al hamam outlet in Dubai ( Dubai Mall)
- Fauchon best performing location at the middle east for the year 2012 (Dubai Mall)
- Fauchon best food and pastry quality in the middle east

3. - Dalloyau best pastry and service quality for the year 2015
Restaurant General manager June 2006 till Feb 2007
Bin Hendi Enterprises L.L.C Dubai U.A.E
Japengo (Madinat Jumeirah)
Restaurant General manager Jan 2005 till May 2006
Lebanese Food Company
PIZZA HUT
Restaurant Assistant manager Feb 2004 till Jan 2005
Lebanese Food Company
PIZZA HUT
Educational background
- The B A degree of hospitality management (Business and Computer University) Beirut 2003
- Lebanese official high school certificate (Beirut 2000).
- Lebanese official intermediate level certificate (Beirut 1997).
Special skills
- P&L and budgets planning
- Cost controlling
- Admin work
- People management
- Training and development
- Negotiation
- Marketing
- Leading by example
- Creative and taking challenge as a passion.
Personal information
Date of birth: August 5-1982
Nationality: Lebanese
Material status : Single
Military service : Accomplished