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What It Takes to Make Social Successful


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A review of the technical and cultural issues surrounding a successful deployment and adoption of a social collaboration solution, from a SharePoint and Yammer perspective.

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What It Takes to Make Social Successful

  1. 1. What It Takes to Make Social Successful CHRISTIAN BUCKLEY CHIEF EVANGELIST @METALOGIX
  2. 2. Christian Buckley Chief Evangelist & SharePoint MVP Metalogix @buckleyplanet
  3. 3. Our Continuing Mission: Improve the use and performance of Enterprise Content to power knowledge sharing and collaboration. 14,000+ customer license shipped Fastest and Largest growing ISV. Complete & Best-of-Breed SharePoint Infrastructure Management Suite We are committed to your Success with SharePoint
  4. 4. Best of Breed Content Infrastructure Management Suite Single Source to Deploy, Operate, and Protect SharePoint • Provide single source delivery of complete suite of best-in-class SharePoint technology • Now offering the industry’s premier SharePoint governance, backup and monitoring. • Deliver world-class live 24x7 support to our customers • Over 14,000 customers in 86 countries on 7 continents • The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world
  5. 5. How do you use social today?
  6. 6. Ground-Level View of SharePoint Social
  7. 7. You
  8. 8. So does she Him too
  9. 9. As she posts… Everyone following her gets notified
  10. 10. Write Read
  11. 11. The micro-feed enables users to  Participate in conversations by posting comments and replies  Post pictures and links  Use tags (starting with the # symbol) to define keywords that users can follow and search for  Use mentions (starting with the @ symbol) to tag users in posts and replies  Indicate agreement with comments and replies by clicking Like.  Follow people, documents, sites, and tags to customize their feed  Office 365 has all these capabilities too, btw.
  12. 12. demo
  13. 13. Social is more than just technology Its about People, Process and Technology It’s about solving a business problem – but with an understanding of your cultural needs
  14. 14. How people are using social: • Innovation • Find an Expert • Sharing • Discussions • Knowledgebase • Ad hoc collaboration • Rich media sharing • Anywhere access
  15. 15. Roadmap to Success  Successful social deployments take more than just the latest software or service  Technology  Cultural fit  Training  Nurturing  Business alignment  Power users  Executive buy in
  16. 16. What can I do to make social successful in my organization?
  17. 17. Make sure you have executive participation
  18. 18. Align with business activities
  19. 19. Determine (and enforce) the right home for content and conversations
  20. 20. Invite people to participate, continually
  21. 21. Make it part of the corporate culture
  22. 22. Provide the metrics
  23. 23. Help develop, and surround yourself with, power users
  24. 24. The SharePoint and Yammer Roadmap
  25. 25. Yammer + SharePoint Roadmap Today  Option to replace SharePoint Newsfeed with Yammer  Yammer app for SharePoint  SharePoint 2013 on-premises guidance Tomorrow Future  New User Experience  External Communication  Document conversations  Email integration  Office 365 Single sign-on  Enhanced messaging
  26. 26. For more of a dev perspective with detail on APIs, read Beyond Social by Adis Jugo
  27. 27. Conversations are stored in a Content Database in Micro-feed-type lists, and the rest, such as tags, etc., are in a User Profile Social Database
  28. 28. Extending via APIs • Client-side o o Mobility API: Windows Phone o JavaScript Object model (JSOM) o • CSMO: Managed C#, Silverlight REST / Odata Server-side o Server Object Model
  29. 29. Thank you! @buckleyplanet