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Ransomware to Recovery: How One
Partner Saved His Clients with File Sync
Ted Hulsy
VP Marketing, eFolder
ehulsy@efolder.net
linkedin.com/in/tedhulsy
Marty Calvert
Senior Solutions Engineer,
Walser Technology Group,
Inc.
Agenda
© 2016 eFolder, Inc. All Rights Reserved.2
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
© 2016 eFolder, Inc. All Rights Reserved.3
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
Agenda
© 2016 eFolder, Inc. All Rights Reserved.4
Marty Calvert
Senior Solutions Engineer
Walser Technology Group, Inc.
Partner Introduction
Founded in 2003
Based in Salisbury, NC
Over 150 managed service clients
On-site data center lets WTG offer enterprise
services tailored to SMBs
© 2016 eFolder, Inc. All Rights Reserved.5
Walser Technology Group, Inc.
© 2016 eFolder, Inc. All Rights Reserved.6
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
Agenda
Ransomware’s growing sophistication
© 2016 eFolder, Inc. All Rights Reserved.7
“A number of ransomware groups have begun using
advanced attack techniques, displaying a level of
expertise similar to that seen in many
cyberespionage attacks.”
-
Sources:
1 Symantec’s 2016 Internet Security Threat Report
© 2016 eFolder, Inc. All Rights Reserved.8
Attackers behind ransomware have
shifted from consumers to SMBs.
Majority of clicks on malicious links
came from users in the SMB market.*
SMBs increasingly targeted by attackers
Sources:
1 According to a study by Trend Micro
*From June-July 2015
© 2016 eFolder, Inc. All Rights Reserved.9
67%
17%
13%
3%
SMB Enterprise Consumer Others
Sources:
1 According to a study by Trend Micro
*From June-July 2015
Attackers behind ransomware have
shifted from consumers to SMBs.
Majority of clicks on malicious links
came from users in the SMB market.*
SMBs increasingly targeted by attackers
Infections by organization sector
© 2016 eFolder, Inc. All Rights Reserved.10
38% Services
17% Manufacturing
10% Public
Administration
10% Finance,
Insurance, Real Estate
9% Wholesale Trade
7% Transportation,
Communications, &
Utilities
4% Retail Trade
4% Construction 1% Mining
Sources:
1 Symantec’s 2016 Internet Security Threat Report
What MSPs Can Do
© 2016 eFolder, Inc. All Rights Reserved.11
Managed service providers can deploy a business-
grade file sync solution that enables both business
productivity and business continuity by using
advanced backup and restore features not found in
other file sync solutions.
© 2016 eFolder, Inc. All Rights Reserved.12
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
Agenda
Introducing eFolder Anchor
© 2016 eFolder, Inc. All Rights Reserved.13
Built for IT service providers, MSPs and VARs
Anchor: Built for MSPs
SaaS or Private Cloud
Deployments
Built for IT service providers, MSPs and VARs
Anchor: Built for MSPs
Fully brandable
Ransomware
Recovery
16 © 2016 eFolder, Inc. All Rights Reserved.
Advanced Backup And Restore Functionality
17 © 2016 eFolder, Inc. All Rights Reserved.
Advanced Backup And Restore Functionality
18 © 2016 eFolder, Inc. All Rights Reserved.
File Server Enablement
© 2016 eFolder, Inc. All Rights Reserved.19
Firewall and
VPN concentrator
File Server
Headquarters Remote Users
Anchor
All devices
in sync
© 2016 eFolder, Inc. All Rights Reserved.20
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
Agenda
21 © 2016 eFolder, Inc. All Rights Reserved.
• How were you backing up client data prior to
using Anchor?
• What made you stop using this service?
• Why did you decide to try Anchor?
• How were you using Anchor before your
incidents with ransomware?
Partner Use Cases
22 © 2016 eFolder, Inc. All Rights Reserved.
• How many ransomware incidents have you had
to mitigate, and what was your experience fixing
them?
• How has Anchor helped your clients?
• How has ransomware changed the way you
position Anchor?
• What’s your strategy with Anchor moving
forward?
Partner Use
Cases
© 2016 eFolder, Inc. All Rights Reserved.23
Partner Introduction
Ransomware in the SMB Market
What is eFolder Anchor?
Partner Use Cases
Questions and Discussion
Agenda
© 2016 eFolder, Inc. All Rights Reserved.24
Questions and Discussion
Thank you!
Ted Hulsy
VP Marketing, eFolder
ehulsy@efolder.net
linkedin.com/in/tedhulsy
Marty Calvert
Senior Solutions Engineer,
Walser Technology Group,
Inc.

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eFolder webinar — Ransomware to Recovery: How One Partner Saved His Clients with File Sync

  • 1. Ransomware to Recovery: How One Partner Saved His Clients with File Sync Ted Hulsy VP Marketing, eFolder ehulsy@efolder.net linkedin.com/in/tedhulsy Marty Calvert Senior Solutions Engineer, Walser Technology Group, Inc.
  • 2. Agenda © 2016 eFolder, Inc. All Rights Reserved.2 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion
  • 3. © 2016 eFolder, Inc. All Rights Reserved.3 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion Agenda
  • 4. © 2016 eFolder, Inc. All Rights Reserved.4 Marty Calvert Senior Solutions Engineer Walser Technology Group, Inc. Partner Introduction
  • 5. Founded in 2003 Based in Salisbury, NC Over 150 managed service clients On-site data center lets WTG offer enterprise services tailored to SMBs © 2016 eFolder, Inc. All Rights Reserved.5 Walser Technology Group, Inc.
  • 6. © 2016 eFolder, Inc. All Rights Reserved.6 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion Agenda
  • 7. Ransomware’s growing sophistication © 2016 eFolder, Inc. All Rights Reserved.7 “A number of ransomware groups have begun using advanced attack techniques, displaying a level of expertise similar to that seen in many cyberespionage attacks.” - Sources: 1 Symantec’s 2016 Internet Security Threat Report
  • 8. © 2016 eFolder, Inc. All Rights Reserved.8 Attackers behind ransomware have shifted from consumers to SMBs. Majority of clicks on malicious links came from users in the SMB market.* SMBs increasingly targeted by attackers Sources: 1 According to a study by Trend Micro *From June-July 2015
  • 9. © 2016 eFolder, Inc. All Rights Reserved.9 67% 17% 13% 3% SMB Enterprise Consumer Others Sources: 1 According to a study by Trend Micro *From June-July 2015 Attackers behind ransomware have shifted from consumers to SMBs. Majority of clicks on malicious links came from users in the SMB market.* SMBs increasingly targeted by attackers
  • 10. Infections by organization sector © 2016 eFolder, Inc. All Rights Reserved.10 38% Services 17% Manufacturing 10% Public Administration 10% Finance, Insurance, Real Estate 9% Wholesale Trade 7% Transportation, Communications, & Utilities 4% Retail Trade 4% Construction 1% Mining Sources: 1 Symantec’s 2016 Internet Security Threat Report
  • 11. What MSPs Can Do © 2016 eFolder, Inc. All Rights Reserved.11 Managed service providers can deploy a business- grade file sync solution that enables both business productivity and business continuity by using advanced backup and restore features not found in other file sync solutions.
  • 12. © 2016 eFolder, Inc. All Rights Reserved.12 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion Agenda
  • 13. Introducing eFolder Anchor © 2016 eFolder, Inc. All Rights Reserved.13
  • 14. Built for IT service providers, MSPs and VARs Anchor: Built for MSPs SaaS or Private Cloud Deployments
  • 15. Built for IT service providers, MSPs and VARs Anchor: Built for MSPs Fully brandable
  • 16. Ransomware Recovery 16 © 2016 eFolder, Inc. All Rights Reserved.
  • 17. Advanced Backup And Restore Functionality 17 © 2016 eFolder, Inc. All Rights Reserved.
  • 18. Advanced Backup And Restore Functionality 18 © 2016 eFolder, Inc. All Rights Reserved.
  • 19. File Server Enablement © 2016 eFolder, Inc. All Rights Reserved.19 Firewall and VPN concentrator File Server Headquarters Remote Users Anchor All devices in sync
  • 20. © 2016 eFolder, Inc. All Rights Reserved.20 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion Agenda
  • 21. 21 © 2016 eFolder, Inc. All Rights Reserved. • How were you backing up client data prior to using Anchor? • What made you stop using this service? • Why did you decide to try Anchor? • How were you using Anchor before your incidents with ransomware? Partner Use Cases
  • 22. 22 © 2016 eFolder, Inc. All Rights Reserved. • How many ransomware incidents have you had to mitigate, and what was your experience fixing them? • How has Anchor helped your clients? • How has ransomware changed the way you position Anchor? • What’s your strategy with Anchor moving forward? Partner Use Cases
  • 23. © 2016 eFolder, Inc. All Rights Reserved.23 Partner Introduction Ransomware in the SMB Market What is eFolder Anchor? Partner Use Cases Questions and Discussion Agenda
  • 24. © 2016 eFolder, Inc. All Rights Reserved.24 Questions and Discussion
  • 25. Thank you! Ted Hulsy VP Marketing, eFolder ehulsy@efolder.net linkedin.com/in/tedhulsy Marty Calvert Senior Solutions Engineer, Walser Technology Group, Inc.