For your SMB clients, days of downtime and lost productivity can result in damaging financial and reputational losses. What options are available to MSPs who need to meet clients' strict RPO and RTO requirements? In this eFolder Partner Chat webinar, join John Wrynn, Sales and Marketing Manager at Corstar Communications, and Neeraj Periwal, Product Marketing Manager at eFolder, as they discuss how MSPs can leverage cloud-based disaster recovery to offer clients rapid recovery from business downtime.

1. 1 © 2016 eFolder, Inc. All Rights Reserved.
Why Aren’t On-Site Backups Enough?
High client expectations All your eggs in one basket
Need for regulatory compliance The 3-2-1 Backup Rule

2. How to Manage and Recover
Off-Site Backups
Neeraj Periwal
Product Marketing Manager
nperiwal@efolder.net
linkedin.com/in/neerajperiwal

3. • Guest Introductions
• Why Aren’t On-Site Backups Enough?
• Cloud-Based Disaster Recovery Options
• Corstar Communications Case Studies
• Best Practices for MSPs Who Are New to In-the-
Cloud Virtualization
• Questions and Discussion
© 2016 eFolder, Inc. All Rights Reserved.
Agenda
3

4. 4 © 2016 eFolder, Inc. All Rights Reserved.
Expert Introduction

5. 5 © 2016 eFolder, Inc. All Rights Reserved.
Partner Introduction
John Wrynn
Sales and Marketing Manager
Corstar Communications
• Implement backup and
disaster recovery system
• Created and manages the
lead generation program for
new managed services clients

6. © 2016 eFolder, Inc. All Rights Reserved.
Founded in 1970
18 employees
30 clients on some form of backup or BDR solution
Providing managed IT services to 150 SMB clients in the legal,
health, and services industries
Clients in Tri-State Area, New York
Corstar Communications
6

7. 7 © 2016 eFolder, Inc. All Rights Reserved.
Why Aren’t On-Site Backups Enough?
High client expectations All your eggs in one basket
Need for regulatory compliance The 3-2-1 Backup Rule

8. Introducing eFolder BDR for Acronis
eFolder BDR for Acronis is a complete backup
and disaster recovery service that combines the
power of Acronis backup software with the
massive storage and recovery capabilities of the
eFolder Cloud.
© 2016 eFolder, Inc. All Rights Reserved.8

9. 9 © 2016 eFolder, Inc. All Rights Reserved.
eFolder BDR for Acronis
Key Features
• Flexible deployment options
• Image-based and file-level backup
• Global deduplication
• Forever incremental, dedup-aware replication
• Separate on- and off-site retention
• Agentless virtual backups on VMware and Hyper-V
+
eFolder

10. How It Works
© 2016 eFolder, Inc. All Rights Reserved.10
eFolder
Storage Cloud
Image replication
BDR appliance
On-site virtualization
Users
Production
servers
Disaster recovery options
1. Download
2. Disk shipment
eFolder
Continuity Cloud3. Emergency in the cloud
virtualization and recovery
eFolder
Compute Cloud

11. 11 © 2016 eFolder, Inc. All Rights Reserved.
Partner Discussion
• Factors that led to the adoption of eFolder BDR for
Acronis
• Backup solution prior to eFolder BDR for Acronis
• Strategies for convincing clients to adopt a BDR
solution
• Pricing and packaging for your BDR solution

12. Corstar Communications Case Studies

13. 13 © 2016 eFolder, Inc. All Rights Reserved.
Corstar Communications Case Study 1
Restaurant Services Company
• 50 employees; hosted Exchange servers backed up at Corstar
Communications’ site
• Hardware failure on both production box and hard drive where
backups were stored, rendering email data inaccessible
• Virtualized domain controller in the Continuity Cloud and got
servers up and running within the same day

14. 14 © 2016 eFolder, Inc. All Rights Reserved.
Corstar Communications Case Study 2
Ambulance Company
• Client had a terminal server that remote employees were using
to access applications
• Terminal server crashed, leaving employees unable to access
business applications
• Virtualized server in the Continuity Cloud; kept it running for 3-
4 days

15. 15 © 2016 eFolder, Inc. All Rights Reserved.
Partner Questions
• How do you determine whether a client needs cloud-
based recovery during a disaster?
• Have you leveraged the other recovery methods that
eFolder offers?
• What is the average RTO and RPO of your clients?
• How has adopting a BDR solution benefited your MSP
business?

16. 16 © 2016 eFolder, Inc. All Rights Reserved.
Advice from John
• Ensure clients are clear on what to expect in the
event of a disaster
• Bill clients for applicable additional fees
immediately following a disaster
• Leverage a free trial of the eFolder
Continuity Cloud

17. eFolder’s Vision for the Open Cloud
© 2016 eFolder, Inc. All Rights Reserved.
17
eFolder Cloud
Rapidly evolving SMB needs
Software
IT managed services
Storage Compute Recovery

18. Questions and Discussion

19. 19 © 2016 eFolder, Inc. All Rights Reserved.
eFolder Business Continuity Playbook
Chock-full of educational
marketing and selling tools,
including:
• White papers
• Blogs
• eBook
• Video
• Brochure
• And much more!

20. Thank you!
Neeraj Periwal
Product Marketing Manager
nperiwal@efolder.net
linkedin.com/in/neerajperiwal