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Surviving Training – Part II
Counterintuitive factors behind successful training



Dushyant Shetty
Mission:




                                                                             VISION AND MISSION
We enable people to learn better through collaborative platforms, enriched
content and strategic services. Our employees realize their dreams through
an inspiring and inclusive ecosystem and we provide our stakeholders with
                             benchmark returns.




                            Vision: 2015
 We give our customers the world’s best integrated learning solution, our
 employees are unique in their motivation and ability to innovate and all
              stakeholders are beneficiaries of our success.




                                      2
SURVIVING TRAINING – PART II
Agenda




   What to do in class

   What NOT to do in class

   Myths

   A taxonomy of learners

   Tips and Tricks
SURVIVING TRAINING – PART II
What NOT to do in class


 Sell/Preach

 Lie/Guess

 Brag/Patronize

 Discriminate/Take sides

 Fall asleep/Switch off

 Lose your composure/temper

 Relinquish control/Oppress

 Gossip/Complain

 Make friends/enemies
SURVIVING TRAINING – PART II
Myths




        A good trainer is always right

        A good trainer never deviates from the
        book

        A good trainer is always serious

        A good trainer never needs the help of
        tools or resources

        A good trainer is inaccessible
SURVIVING TRAINING – PART II
Taxonomy of learners


                       • Will idolize you and expect you to perform a miracle
             The fan     with each topic you start

                         • Wants to be first, will try to test your knowledge
    The competitor         more than his/her own


         The floater     • Just wants to get it done with


                         • Will oppose most things that are said, even in the
      The nay-sayer        book

                       • Will try to rally a consensus for conversations, lunch
  The union-leader       and exercises


   The manipulator     • Will politically maneuver through most situations



          The leader     • Will be the one showing the way for the others
SURVIVING TRAINING – PART II
•   Tips and Tricks




    Standup Comic         Magician                Rockstar




                                         Role Model




                      Wear many hats…!!!
                                     7
SURVIVING TRAINING – PART II
•    Tips and Tricks


                       Signs of trouble

    All your students are talking, but not to you…

    You have a long list of questions that you have promised to
    answer but haven’t…

    You have been proven wrong more than once in class and
    haven’t recovered well…

    Your least favorite topic is your students favorite

    Your students have suggested a change in pace/technique
    more than once

                                       8
SURVIVING TRAINING – PART II
•   Tips and Tricks



Set high expectations, then surprise your students by
exceeding them

Spark up boring topics and bring passion into how you
deliver that knowledge

Tell them how to find the solution, don’t solve it for them

Target perception - You are the best person in the world
to be learning this subject from

Stop teaching, enhance learning, you’ll be surprised how
much you learn from each class

                               9
THANK YOU

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Surviving Training Part II

  • 1. Surviving Training – Part II Counterintuitive factors behind successful training Dushyant Shetty
  • 2. Mission: VISION AND MISSION We enable people to learn better through collaborative platforms, enriched content and strategic services. Our employees realize their dreams through an inspiring and inclusive ecosystem and we provide our stakeholders with benchmark returns. Vision: 2015 We give our customers the world’s best integrated learning solution, our employees are unique in their motivation and ability to innovate and all stakeholders are beneficiaries of our success. 2
  • 3. SURVIVING TRAINING – PART II Agenda What to do in class What NOT to do in class Myths A taxonomy of learners Tips and Tricks
  • 4. SURVIVING TRAINING – PART II What NOT to do in class Sell/Preach Lie/Guess Brag/Patronize Discriminate/Take sides Fall asleep/Switch off Lose your composure/temper Relinquish control/Oppress Gossip/Complain Make friends/enemies
  • 5. SURVIVING TRAINING – PART II Myths A good trainer is always right A good trainer never deviates from the book A good trainer is always serious A good trainer never needs the help of tools or resources A good trainer is inaccessible
  • 6. SURVIVING TRAINING – PART II Taxonomy of learners • Will idolize you and expect you to perform a miracle The fan with each topic you start • Wants to be first, will try to test your knowledge The competitor more than his/her own The floater • Just wants to get it done with • Will oppose most things that are said, even in the The nay-sayer book • Will try to rally a consensus for conversations, lunch The union-leader and exercises The manipulator • Will politically maneuver through most situations The leader • Will be the one showing the way for the others
  • 7. SURVIVING TRAINING – PART II • Tips and Tricks Standup Comic Magician Rockstar Role Model Wear many hats…!!! 7
  • 8. SURVIVING TRAINING – PART II • Tips and Tricks Signs of trouble All your students are talking, but not to you… You have a long list of questions that you have promised to answer but haven’t… You have been proven wrong more than once in class and haven’t recovered well… Your least favorite topic is your students favorite Your students have suggested a change in pace/technique more than once 8
  • 9. SURVIVING TRAINING – PART II • Tips and Tricks Set high expectations, then surprise your students by exceeding them Spark up boring topics and bring passion into how you deliver that knowledge Tell them how to find the solution, don’t solve it for them Target perception - You are the best person in the world to be learning this subject from Stop teaching, enhance learning, you’ll be surprised how much you learn from each class 9