13. •Feel obligated to attend
•Tattoo on the arm
•Measure success not in years, but in # of badge ribbons.
•Board members, retired/life members, committee participants, chapter leaders
•Justification story is based on volunteerism, passion and status.
The Lifers
14. •Commonly found at meetings where speakers, speak to speakers.
•Academics seeking points for tenure or being published.
•Meeting often has posters as consolation prize.
•Their ticket to the meeting.
•Exhibitors and sponsors view them as influencers.
The Professors
15. •Primary goal is thought leadership.
•Sometimes guilty of doing a sales pitch.
•May consider upping their ante after getting on the program.
•Big play for consultants and freelancers.
The Content Marketers
16. •AKA companies that should exhibit
•Interested in networking & BizDev
The Ambushers
17. •Get ‘em when they’re young
•Students, Residents, etc.
•Exhibitors don’t value
•Low contribution margin
The Rookies
18. •Expo floor only
•Low investment
•Aisle density
•Good candidates for nurturing & upselling
The Window Shoppers
19. •True buyers of your networking & education experience
•Rarely attracted by CEU’s
•Segment here and design education to attract them
•Others will follow
Investor Participants
20. •What are possible obstacles for a segmentation approach with your annual conference?
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30. People will pay for content if it is so unique they can’t get it anywhere else, so fast they benefit from getting it before anyone else, or so related to their tribe that paying for it brings them closer to other people.
Seth Godin
33. Design meeting environments that support the latest in brain science around Andragogy, the art & science of Adult Learning. Director of Learning Experiences to lead the charge.
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34.
35. “The art of communicating with your customers and prospects without selling.”
Content Marketing Institute
38. Promotion Focus
Prevention Focus
Are one of these Mindsets more dominant?
Marketing messages that resonate are polar opposite.
*Source – Columbia University Motivation Science Center
Approach Pleasure
Avoid Pain
Prevention vs. Promotion
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What other experience design and attraction strategies work for you?