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1 
Strategies For Attracting & 
Growing The Right Audience
About You 
2
1.Bucket participant types by attendance justification.
2.Consider approaches to identifying top segments.
3.Discuss how experience design can improve relevance for attraction and loyalty.
Shotgun Approach
All things to all people
Laser approach 
Highly amplified 
Coherent focused beam
•What audience groups do you segment and market differently to today? 
9
1.Bucket participant types by attendance justification.
Attendance Loyalty
12 
Not all registrants created equally
•Feel obligated to attend 
•Tattoo on the arm 
•Measure success not in years, but in # of badge ribbons. 
•Board members, retired/life members, committee participants, chapter leaders 
•Justification story is based on volunteerism, passion and status. 
The Lifers
•Commonly found at meetings where speakers, speak to speakers. 
•Academics seeking points for tenure or being published. 
•Meeting often has posters as consolation prize. 
•Their ticket to the meeting. 
•Exhibitors and sponsors view them as influencers. 
The Professors
•Primary goal is thought leadership. 
•Sometimes guilty of doing a sales pitch. 
•May consider upping their ante after getting on the program. 
•Big play for consultants and freelancers. 
The Content Marketers
•AKA companies that should exhibit 
•Interested in networking & BizDev 
The Ambushers
•Get ‘em when they’re young 
•Students, Residents, etc. 
•Exhibitors don’t value 
•Low contribution margin 
The Rookies
•Expo floor only 
•Low investment 
•Aisle density 
•Good candidates for nurturing & upselling 
The Window Shoppers
•True buyers of your networking & education experience 
•Rarely attracted by CEU’s 
•Segment here and design education to attract them 
•Others will follow 
Investor Participants
•What are possible obstacles for a segmentation approach with your annual conference? 
20
2.Consider approaches to identifying top segments.
22 
Customer or Attendance Centricity 
strategic advantage. 
Focusing on the right customer for
Budget Maker vs. Spender
Identify Channels of Influence
Future Leaders - Sustainability
3.Discuss how experience design can improve relevance for attraction and loyalty.
People will pay for content if it is so unique they can’t get it anywhere else, so fast they benefit from getting it before anyone else, or so related to their tribe that paying for it brings them closer to other people. 
Seth Godin
Message Map
Design meeting environments that support the latest in brain science around Andragogy, the art & science of Adult Learning. Director of Learning Experiences to lead the charge. 
33
“The art of communicating with your customers and prospects without selling.” 
Content Marketing Institute
VIP EXPERIENCE – INVITE ONLY 
VIP EXPERIENCE *INVITATION ONLY*
Promotion Focus 
Prevention Focus 
Are one of these Mindsets more dominant? 
Marketing messages that resonate are polar opposite. 
*Source – Columbia University Motivation Science Center 
Approach Pleasure 
Avoid Pain 
Prevention vs. Promotion
39 
What other experience design and attraction strategies work for you?
Others will follow 
Attract the right fish…
•Flickr.com 
•blog.jerodsandto.net 
•www.businesscapturemastery.com 
•www.chiefmarketer.com 
•Totalmarketexposure.com 
•gigaom.com 
•empowernetwork.com 
•francisgouillart.com 
•Marketcopywriterblog.com 
•suescaletta.com 
•cflaeaglesnets.com 
•Picasa. web.google.com 
•Commons.wikimedia.com 
•www.home-designing.com 
•Mayabankovic.wordpress.com 
•Blogs.mprnews.org 
•www.aiard.org 
•Darnwallpapers.com 
•Sewanee 
•Evomag.com
TEG xplore Attracting & Growing the Right Conference Audience

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TEG xplore Attracting & Growing the Right Conference Audience

  • 1. 1 Strategies For Attracting & Growing The Right Audience
  • 3. 1.Bucket participant types by attendance justification.
  • 4. 2.Consider approaches to identifying top segments.
  • 5. 3.Discuss how experience design can improve relevance for attraction and loyalty.
  • 7. All things to all people
  • 8. Laser approach Highly amplified Coherent focused beam
  • 9. •What audience groups do you segment and market differently to today? 9
  • 10. 1.Bucket participant types by attendance justification.
  • 12. 12 Not all registrants created equally
  • 13. •Feel obligated to attend •Tattoo on the arm •Measure success not in years, but in # of badge ribbons. •Board members, retired/life members, committee participants, chapter leaders •Justification story is based on volunteerism, passion and status. The Lifers
  • 14. •Commonly found at meetings where speakers, speak to speakers. •Academics seeking points for tenure or being published. •Meeting often has posters as consolation prize. •Their ticket to the meeting. •Exhibitors and sponsors view them as influencers. The Professors
  • 15. •Primary goal is thought leadership. •Sometimes guilty of doing a sales pitch. •May consider upping their ante after getting on the program. •Big play for consultants and freelancers. The Content Marketers
  • 16. •AKA companies that should exhibit •Interested in networking & BizDev The Ambushers
  • 17. •Get ‘em when they’re young •Students, Residents, etc. •Exhibitors don’t value •Low contribution margin The Rookies
  • 18. •Expo floor only •Low investment •Aisle density •Good candidates for nurturing & upselling The Window Shoppers
  • 19. •True buyers of your networking & education experience •Rarely attracted by CEU’s •Segment here and design education to attract them •Others will follow Investor Participants
  • 20. •What are possible obstacles for a segmentation approach with your annual conference? 20
  • 21. 2.Consider approaches to identifying top segments.
  • 22. 22 Customer or Attendance Centricity strategic advantage. Focusing on the right customer for
  • 23.
  • 24.
  • 25. Budget Maker vs. Spender
  • 26. Identify Channels of Influence
  • 27.
  • 28. Future Leaders - Sustainability
  • 29. 3.Discuss how experience design can improve relevance for attraction and loyalty.
  • 30. People will pay for content if it is so unique they can’t get it anywhere else, so fast they benefit from getting it before anyone else, or so related to their tribe that paying for it brings them closer to other people. Seth Godin
  • 32.
  • 33. Design meeting environments that support the latest in brain science around Andragogy, the art & science of Adult Learning. Director of Learning Experiences to lead the charge. 33
  • 34.
  • 35. “The art of communicating with your customers and prospects without selling.” Content Marketing Institute
  • 36.
  • 37. VIP EXPERIENCE – INVITE ONLY VIP EXPERIENCE *INVITATION ONLY*
  • 38. Promotion Focus Prevention Focus Are one of these Mindsets more dominant? Marketing messages that resonate are polar opposite. *Source – Columbia University Motivation Science Center Approach Pleasure Avoid Pain Prevention vs. Promotion
  • 39. 39 What other experience design and attraction strategies work for you?
  • 40. Others will follow Attract the right fish…
  • 41. •Flickr.com •blog.jerodsandto.net •www.businesscapturemastery.com •www.chiefmarketer.com •Totalmarketexposure.com •gigaom.com •empowernetwork.com •francisgouillart.com •Marketcopywriterblog.com •suescaletta.com •cflaeaglesnets.com •Picasa. web.google.com •Commons.wikimedia.com •www.home-designing.com •Mayabankovic.wordpress.com •Blogs.mprnews.org •www.aiard.org •Darnwallpapers.com •Sewanee •Evomag.com