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KEYNOTE
TORONTO, ON ~ APRIL 18 - 19, 2024
DIGIMARCONCANADA.CA | #DigiMarConCanada
Navigating the SEO of Tomorrow:
Competitive Benchmarking, China as an
e-Commerce Vanguard, and Gen AI to AGI
Mark Downing
SEO INNOVATION MANAGER
DELL TECHNOLOGIES
Mark Downing
SEO Innovation
Navigating the
SEO of Tomorrow
Copyright © Dell Inc. All Rights Reserved.
3
Me
⚫
Дальний 大連 旅大
大连市 Dalian
Copyright © Dell Inc. All Rights Reserved.
4
Global SEO
Challenges
180 countries
Targeting
B2C & B2B
Strong
Competition
Copyright © Dell Inc. All Rights Reserved.
5
Three SEO Stories

China:
e-Commerce
Vanguard

Competitive
Benchmarking

Impact of
GenAI → AGI
Copyright © Dell Inc. All Rights Reserved.
6
Have you experienced this?
1) Executives cannot find the “right” search results.
2) Stakeholders obsess over Google algorithm updates.
3) Content strategy is unfocused.
Copyright © Dell Inc. All Rights Reserved.
7
 Competitive Benchmarking
Copyright © Dell Inc. All Rights Reserved.
8
Competitive
Benchmarking
VANITY
REPORTING
doesn’t answer:
How are
we doing?
August January
?
Copyright © Dell Inc. All Rights Reserved.
9
Competitive
Benchmarking
SEO
REPORTING
TOOLS
often too limited
& inflexible to
sufficiently
generate insight ?
Copyright © Dell Inc. All Rights Reserved.
10
Rankings:
Competitive
Benchmarking
Baidu
Keyword Translation Baidu
Monthly
Volume
dell.com dell-
brand.com
baidu.com hp.com/cn hpstore.cn lenovo.co
m.cn
www.asus.
com.cn
mi.com huawei.co
m
yesky.com zol.com etao.com jd.com tmall.com taobao.co
m
suning.co
m
游戏机 gaming consoles 40,500 101 101 2 101 101 101 101 101 101 7 101 101 41 101 101 27
pc游戏 pc games 12,570 101 101 8 101 101 101 101 101 101 83 101 101 101 101 101 101
32寸显示器 32 inch display 6,300 101 101 1 101 101 101 101 101 101 17 101 56 13 101 101 21
游戏显示器 game display 1,800 77 101 5 101 101 101 30 101 101 10 101 101 31 101 101 101
游戏键盘 gaming keyboard 11,250 89 101 4 101 101 101 101 101 101 56 101 101 58 101 101 50
游戏鼠标 gaming mouse 6,600 101 101 1 101 101 101 101 101 101 27 101 101 39 101 101 101
高端游戏本 high end game book 900 101 101 8 101 101 101 101 101 101 7 101 101 44 74 47 66
120hz监视器 120hz monitor 1,200 101 101 2 101 101 101 101 101 101 101 101 30 17 60 101 38
144hz显示器 144hz display 24,000 101 101 1 101 101 101 101 101 101 28 101 101 22 101 101 25
240hz显示器 240hz display 2,100 101 101 1 101 101 101 101 101 101 35 101 101 29 80 101 101
24寸显示器 24 inch display 5,700 101 101 2 101 101 101 101 101 101 12 101 95 3 101 101 24
34寸显示器 34 inch display 1,200 81 101 1 101 101 101 101 101 101 70 101 58 8 101 101 10
freesync freesync 9,900 101 101 2 101 101 101 31 101 101 48 101 101 101 101 101 101
gsync显示器 gsync display 1,200 101 101 1 101 101 101 101 101 101 101 101 101 32 101 101 101
rgb键盘 rgb keyboard 2,100 101 101 2 101 101 101 101 101 101 71 101 49 20 78 101 101
外接显卡 thunderbolt 7,290 101 101 1 101 101 31 52 101 101 30 101 101 21 101 101 101
机械键盘 mechanical keyboard 105,000 101 101 1 101 101 101 101 50 101 101 101 101 101 101 35 101
游戏显卡 video game card 1,590 101 101 4 101 101 35 77 101 101 39 101 101 18 101 101 53
游戏显示器推荐 game display recommendation 540 101 101 2 101 101 101 101 101 101 6 101 101 92 45 101 65
游戏键盘推荐 game keyboard recommendation
1,470 101 101 5 101 101 101 101 101 101 18 101 101 101 101 101 82
游戏鼠标垫 gaming mouse pad 390 101 101 7 101 101 101 101 101 101 28 101 65 3 14 87 57
电竞耳机 gaming headset 2,700 101 101 2 101 101 101 101 101 101 18 101 101 17 101 74 101
Manufacturers
Dell Pay-for-Placement
IT Portals/Shopping Guides
Channel Partners
Retailers/Online Marketplaces
View exposes
rank challenges
Competitor Brands Info Sites eTailers
Dell.com
Keywords MSV
Middle
Bottom
Not Ranking
Top 10
gaming
monitor
1,800
searches
/mth
Dell
#77
Baidu
#5
Asus
#30
Yesky
#10
JD
#31
Copyright © Dell Inc. All Rights Reserved.
11
Competitive
Benchmarking
ACTUAL
COMPETITION
is Brand
Manufacturers
Insight:
• Relative
Performance
• Algo Updates 
• Content Gaps 
Algo Updates: ⚫ Core ⚫ Helpful Content ⚫ Reviews ⚫ Spam –– rollout timeline
# of Results on “Page 1”
Google US Mobile | All Result Types
Thousands of Keywords → Millions of Monthly Searches
Top 3:
Rest:


Copyright © Dell Inc. All Rights Reserved.
12
 China: e-Commerce Vanguard
Copyright © Dell Inc. All Rights Reserved.
13
“History never repeats itself, but it often rhymes.”
Copyright © Dell Inc. All Rights Reserved.
14
China:
e-Commerce
Vanguard
SHOPPING
JOURNEYS
Rarely begin on
search engines…but
on marketplaces &
e-Tailers
Brand sites may get
organic traffic, but
little conversion…
(specs, videos &
reviews)
China, well over a decade ago: North America catches up:
Copyright © Dell Inc. All Rights Reserved.
15
During the “Era of
the Ten Blue Links”
Traditionally
a busy SERP
All SERPs are now stickier
Pinball Pattern
Game Gaze
Copyright © Dell Inc. All Rights Reserved.
16
China:
e-Commerce
Vanguard
SERP
FEATURES
Baidu has always
been crowded
with features,
now ~ 60
Google caught up
& exceeded;
seoClarity has
counted 1,200
Eddie Choi’s Keynote at Econsultancy’s
Digital Cream Shanghai, 2012
!
Copyright © Dell Inc. All Rights Reserved.
17
China:
e-Commerce
Vanguard
BAIDU’S UGC
Baidu has long
been ranking its
own “properties”…
...and now Google
too, notably around
Shopping
% of Clicks
Source: Experian Hitwise China, March 2013
Rest of
Organic
Results
Copyright © Dell Inc. All Rights Reserved.
18
China:
e-Commerce
Vanguard
SOCIAL
SEARCH
has been an
essential part of
Shopping
Journeys
Perceived as
authentic, real &
relatable + curated
…
Copyright © Dell Inc. All Rights Reserved.
19
China:
e-Commerce
Vanguard
SUPER APPS
China has always
been mobile-first
Rumours of X &
OpenAI to
become
“everything apps”
Copyright © Dell Inc. All Rights Reserved.
20
SGE
Copyright © Dell Inc. All Rights Reserved.
21
 GenAI to AGI
Copyright © Dell Inc. All Rights Reserved.
22
GenAI to AGI
AI has been
part of Google
for many
years…
notably
RankBrain
2016 Google declared moving from a
mobile-first world to an AI-first one…
launching the Google Assistant
Copyright © Dell Inc. All Rights Reserved.
23
GenAI to AGI
“AGI is 5
years away”
…but limited
by Compute
Copyright © Dell Inc. All Rights Reserved.
24
GenAI to AGI: Talk from just a year ago
5 biggest tech firms
have 33,000
doing AI R&D:
Amazon: 10,113
Microsoft: 7,133
Google: 4,970
–Glass.ai
No GenAI model has a
clear advantage:
- AI knowledge diffuses
quickly
- Competing labs “all
hang out with each
other” …“nobody is
ahead of anybody
else by more than 2-6
months”
–The Economist
New search entrants
unlikely:
“Infrastructure to build
fully capable web
indexing operation has
been estimated to cost
$10-30 billion”
–The Economist
Copyright © Dell Inc. All Rights Reserved.
25
GenAI to AGI: SGE & SEO
Mid-Term
• Answer Engine
Optimization needs solid
content strategy
• Subscriptions &
premium services
• New ways to get answers
(Gemini into Android as
an AI Assistant)
Short Term
• SGE Launch in May?
• Google assuring it still
requires Web content
• Must feed LLM & keep
ad empire
• Less but better-quality
traffic?
• Who “owns” answers?
• No metrics likely
Long Term
• Google’s first goal: the
“Star Trek Computer”
• Personal Assistants
• US Gov’t antitrust may
loosen in AI face-off
with China
• AGI + Compute =
Copyright © Dell Inc. All Rights Reserved.
26
GenAI to AGI
Content is still
King
Answer Users’
Questions
Multimodal
“Preparing for SGE
Emphasis on Contextual Understanding
SGE's reliance on the Multitask Unified Model (MUM) for
query interpretation underscores the importance of context
in content creation…
...prioritize a comprehensive understanding of user intent,
moving beyond mere keyword optimization.
Content should [also] address…the broader context within
which it is asked.”
https://www.brightedge.com/google-sge
Copyright © Dell Inc. All Rights Reserved.
27

Learn from
other markets,
especially
China

Benchmark:
How are we
doing?
What are we
missing?

Search
evolves:
where, how,
why & when
Navigating the SEO of Tomorrow, Competitive Benchmarking, China as an e-Commerce Vanguard, and Gen AI to AGI - Mark Downing

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Navigating the SEO of Tomorrow, Competitive Benchmarking, China as an e-Commerce Vanguard, and Gen AI to AGI - Mark Downing

  • 1. KEYNOTE TORONTO, ON ~ APRIL 18 - 19, 2024 DIGIMARCONCANADA.CA | #DigiMarConCanada Navigating the SEO of Tomorrow: Competitive Benchmarking, China as an e-Commerce Vanguard, and Gen AI to AGI Mark Downing SEO INNOVATION MANAGER DELL TECHNOLOGIES
  • 3. Copyright © Dell Inc. All Rights Reserved. 3 Me ⚫ Дальний 大連 旅大 大连市 Dalian
  • 4. Copyright © Dell Inc. All Rights Reserved. 4 Global SEO Challenges 180 countries Targeting B2C & B2B Strong Competition
  • 5. Copyright © Dell Inc. All Rights Reserved. 5 Three SEO Stories  China: e-Commerce Vanguard  Competitive Benchmarking  Impact of GenAI → AGI
  • 6. Copyright © Dell Inc. All Rights Reserved. 6 Have you experienced this? 1) Executives cannot find the “right” search results. 2) Stakeholders obsess over Google algorithm updates. 3) Content strategy is unfocused.
  • 7. Copyright © Dell Inc. All Rights Reserved. 7  Competitive Benchmarking
  • 8. Copyright © Dell Inc. All Rights Reserved. 8 Competitive Benchmarking VANITY REPORTING doesn’t answer: How are we doing? August January ?
  • 9. Copyright © Dell Inc. All Rights Reserved. 9 Competitive Benchmarking SEO REPORTING TOOLS often too limited & inflexible to sufficiently generate insight ?
  • 10. Copyright © Dell Inc. All Rights Reserved. 10 Rankings: Competitive Benchmarking Baidu Keyword Translation Baidu Monthly Volume dell.com dell- brand.com baidu.com hp.com/cn hpstore.cn lenovo.co m.cn www.asus. com.cn mi.com huawei.co m yesky.com zol.com etao.com jd.com tmall.com taobao.co m suning.co m 游戏机 gaming consoles 40,500 101 101 2 101 101 101 101 101 101 7 101 101 41 101 101 27 pc游戏 pc games 12,570 101 101 8 101 101 101 101 101 101 83 101 101 101 101 101 101 32寸显示器 32 inch display 6,300 101 101 1 101 101 101 101 101 101 17 101 56 13 101 101 21 游戏显示器 game display 1,800 77 101 5 101 101 101 30 101 101 10 101 101 31 101 101 101 游戏键盘 gaming keyboard 11,250 89 101 4 101 101 101 101 101 101 56 101 101 58 101 101 50 游戏鼠标 gaming mouse 6,600 101 101 1 101 101 101 101 101 101 27 101 101 39 101 101 101 高端游戏本 high end game book 900 101 101 8 101 101 101 101 101 101 7 101 101 44 74 47 66 120hz监视器 120hz monitor 1,200 101 101 2 101 101 101 101 101 101 101 101 30 17 60 101 38 144hz显示器 144hz display 24,000 101 101 1 101 101 101 101 101 101 28 101 101 22 101 101 25 240hz显示器 240hz display 2,100 101 101 1 101 101 101 101 101 101 35 101 101 29 80 101 101 24寸显示器 24 inch display 5,700 101 101 2 101 101 101 101 101 101 12 101 95 3 101 101 24 34寸显示器 34 inch display 1,200 81 101 1 101 101 101 101 101 101 70 101 58 8 101 101 10 freesync freesync 9,900 101 101 2 101 101 101 31 101 101 48 101 101 101 101 101 101 gsync显示器 gsync display 1,200 101 101 1 101 101 101 101 101 101 101 101 101 32 101 101 101 rgb键盘 rgb keyboard 2,100 101 101 2 101 101 101 101 101 101 71 101 49 20 78 101 101 外接显卡 thunderbolt 7,290 101 101 1 101 101 31 52 101 101 30 101 101 21 101 101 101 机械键盘 mechanical keyboard 105,000 101 101 1 101 101 101 101 50 101 101 101 101 101 101 35 101 游戏显卡 video game card 1,590 101 101 4 101 101 35 77 101 101 39 101 101 18 101 101 53 游戏显示器推荐 game display recommendation 540 101 101 2 101 101 101 101 101 101 6 101 101 92 45 101 65 游戏键盘推荐 game keyboard recommendation 1,470 101 101 5 101 101 101 101 101 101 18 101 101 101 101 101 82 游戏鼠标垫 gaming mouse pad 390 101 101 7 101 101 101 101 101 101 28 101 65 3 14 87 57 电竞耳机 gaming headset 2,700 101 101 2 101 101 101 101 101 101 18 101 101 17 101 74 101 Manufacturers Dell Pay-for-Placement IT Portals/Shopping Guides Channel Partners Retailers/Online Marketplaces View exposes rank challenges Competitor Brands Info Sites eTailers Dell.com Keywords MSV Middle Bottom Not Ranking Top 10 gaming monitor 1,800 searches /mth Dell #77 Baidu #5 Asus #30 Yesky #10 JD #31
  • 11. Copyright © Dell Inc. All Rights Reserved. 11 Competitive Benchmarking ACTUAL COMPETITION is Brand Manufacturers Insight: • Relative Performance • Algo Updates  • Content Gaps  Algo Updates: ⚫ Core ⚫ Helpful Content ⚫ Reviews ⚫ Spam –– rollout timeline # of Results on “Page 1” Google US Mobile | All Result Types Thousands of Keywords → Millions of Monthly Searches Top 3: Rest:  
  • 12. Copyright © Dell Inc. All Rights Reserved. 12  China: e-Commerce Vanguard
  • 13. Copyright © Dell Inc. All Rights Reserved. 13 “History never repeats itself, but it often rhymes.”
  • 14. Copyright © Dell Inc. All Rights Reserved. 14 China: e-Commerce Vanguard SHOPPING JOURNEYS Rarely begin on search engines…but on marketplaces & e-Tailers Brand sites may get organic traffic, but little conversion… (specs, videos & reviews) China, well over a decade ago: North America catches up:
  • 15. Copyright © Dell Inc. All Rights Reserved. 15 During the “Era of the Ten Blue Links” Traditionally a busy SERP All SERPs are now stickier Pinball Pattern Game Gaze
  • 16. Copyright © Dell Inc. All Rights Reserved. 16 China: e-Commerce Vanguard SERP FEATURES Baidu has always been crowded with features, now ~ 60 Google caught up & exceeded; seoClarity has counted 1,200 Eddie Choi’s Keynote at Econsultancy’s Digital Cream Shanghai, 2012 !
  • 17. Copyright © Dell Inc. All Rights Reserved. 17 China: e-Commerce Vanguard BAIDU’S UGC Baidu has long been ranking its own “properties”… ...and now Google too, notably around Shopping % of Clicks Source: Experian Hitwise China, March 2013 Rest of Organic Results
  • 18. Copyright © Dell Inc. All Rights Reserved. 18 China: e-Commerce Vanguard SOCIAL SEARCH has been an essential part of Shopping Journeys Perceived as authentic, real & relatable + curated …
  • 19. Copyright © Dell Inc. All Rights Reserved. 19 China: e-Commerce Vanguard SUPER APPS China has always been mobile-first Rumours of X & OpenAI to become “everything apps”
  • 20. Copyright © Dell Inc. All Rights Reserved. 20 SGE
  • 21. Copyright © Dell Inc. All Rights Reserved. 21  GenAI to AGI
  • 22. Copyright © Dell Inc. All Rights Reserved. 22 GenAI to AGI AI has been part of Google for many years… notably RankBrain 2016 Google declared moving from a mobile-first world to an AI-first one… launching the Google Assistant
  • 23. Copyright © Dell Inc. All Rights Reserved. 23 GenAI to AGI “AGI is 5 years away” …but limited by Compute
  • 24. Copyright © Dell Inc. All Rights Reserved. 24 GenAI to AGI: Talk from just a year ago 5 biggest tech firms have 33,000 doing AI R&D: Amazon: 10,113 Microsoft: 7,133 Google: 4,970 –Glass.ai No GenAI model has a clear advantage: - AI knowledge diffuses quickly - Competing labs “all hang out with each other” …“nobody is ahead of anybody else by more than 2-6 months” –The Economist New search entrants unlikely: “Infrastructure to build fully capable web indexing operation has been estimated to cost $10-30 billion” –The Economist
  • 25. Copyright © Dell Inc. All Rights Reserved. 25 GenAI to AGI: SGE & SEO Mid-Term • Answer Engine Optimization needs solid content strategy • Subscriptions & premium services • New ways to get answers (Gemini into Android as an AI Assistant) Short Term • SGE Launch in May? • Google assuring it still requires Web content • Must feed LLM & keep ad empire • Less but better-quality traffic? • Who “owns” answers? • No metrics likely Long Term • Google’s first goal: the “Star Trek Computer” • Personal Assistants • US Gov’t antitrust may loosen in AI face-off with China • AGI + Compute =
  • 26. Copyright © Dell Inc. All Rights Reserved. 26 GenAI to AGI Content is still King Answer Users’ Questions Multimodal “Preparing for SGE Emphasis on Contextual Understanding SGE's reliance on the Multitask Unified Model (MUM) for query interpretation underscores the importance of context in content creation… ...prioritize a comprehensive understanding of user intent, moving beyond mere keyword optimization. Content should [also] address…the broader context within which it is asked.” https://www.brightedge.com/google-sge
  • 27. Copyright © Dell Inc. All Rights Reserved. 27  Learn from other markets, especially China  Benchmark: How are we doing? What are we missing?  Search evolves: where, how, why & when