2. Too much often, during events, we exchange with
the same people. So, we don’t perceived that people
of our own network are present or people that we’d
like to meet are around.
Make your Women’s Forum experience a success
!
How to optimize your presence on social networks,
concretize your desired relationships through digital
and create business !
#WF15 #connectforsuccess @delphine
3. Summary
1| @delphine
2| What is social networking ?
3| Networking = success !
4| Connect for success
5| Women behind success
#WF15
5. Who am I ?
@delphine
1.685
BILLION
International entrepreneur
@delphine
Founder @the__bureau digital agency
London, Paris #connectforsuccess
Co-founder La Journée de la Femme
Digitale @JFDParis
#JFD #JFD16
Increasing responsabilities at IBM
marketing, communication and social
media strategy during 14 years
#WF15
6. “You have two choices. You
can continue to lock yourself
behind facile corporate
words and happy talk
brochures. Or you
can join the
conversation.”
From the Cluetrain Manifesto
Chris Locke, Doc Searls, Davis Weinberger
#WF15
8. What exactly is “social media” ?
@delphine
1.685
BILLION
Social media are platforms for interaction and relationships
It affects everyone and every part of your company
LEGAL MARKETING
RECRUITIN
G
PUBLIC
RELATIONS
INVESTOR
CONFIDENCE
INTERNAL
PROJECT
TEAMS
EXECUTIVE
COMM
STOCK
REPUTATIO
N
BRAND
VALUE
SALES
#WF15
9. What exactly is “social network” ?
@delphine
A social network is
a network of
people
But is not about
the people
themselves (which
solutions like
expertise location
focus on) but it’s
about
relationships
The value is in the
weak ties
The value is in the
relationship or tie
« between »
people – and the
reciprocal activity
of giving and
receiving
#WF15
10. Some social media facts.
@delphine
TOTAL
POPULATION
ACTIVE
INTERNET USERS
ACTIVE SOCIAL
MEDIA ACCOUNTS
UNIQUE
MOBILE USERS
ACTIVE MOBILE
SOCIAL ACCOUNTS
Source : jeffbullas.com, 33 social media facts & statistics in 2015
7.210
BILLION
3.010
BILLION
2.078
BILLION
3.649
BILLION
1.685
BILLION
11. How are B2B Businesses Using
Social Media?
INCREASE
USER
ENGAGEMENT
AND LOYALTY
IMPROVE
PARTNER
RELATIONSHIP
S
INCREASE
REVENUE
REACH NEW
AUDIENCES
Businesses are using Social Media to connect with
their customers for 4 main reasons:
#WF15
13. Make your Women’s Forum experience a
success !
#WF15 #connectforsuccess @delphine
CONNECT
Take advices to
optimize your
presence on social
networks
FOR
Concretize the
desired
relationships
SUCCESS
Isn’t just about
what you
accomplish in your
life it’s about what
you inspire others
to do !
14. What’s an # ?
Why do you need to use # in your conversations?
To organize content and track & joined discussion
topics based on keyword preceded by the pound sign
(#)
Which caracters can you include in a # ?
No spaces (use capitals instead)
Follow trending topics like #WF15 and join
conversation
You can invent your # !
What are the best practices to use a # ?
Be specific
Keep it simple and make it short !
Give context
@delphine#WF15
Supported
Platforms
16. Networking is essential.
1. Attract new readers making you more
visible
1. Diffuse your contents
1. Take control of your (e-)reputation
1. Become the referent of your sector
1. Distinguish you of the competitors
2. Build your digital eminence
@delphine#WF15
17. Does a number-one tip to boost
your social media following ?
@delphine
There’s no one single way to boost
your social-media following !
It takes a matrix of methods and a
continuous commitment to create,
establish, build and maintain a social
media presence and following.
But we can consider first of all about
the content…
#WF15
18. A few “firsts” to get you started.
@delphine
First, think like
a brand
First, know
who you are
targeting
First, stay
committed
and deliver
consistently
#WF15
19. How to create your digital presence
?
1
.
A clear
need for a
clear
website
2
.
Keep it
simple, yet
complete
3
.
Listen to
your
customers
4
.
Assume it’s
a trial-and-
error
process
5
.
Realize the
Internet is
local
6
.
Change is
good :
keep it
fresh
@delphine#WF15
20. Digital presence | best practices.
@delphine
EXAMPLE OF
A BLOGGER
WHO
LEVERAGE
THE DIGITAL
TO DO
BUSINESS
Social network
widgets
Introduction
#WF15
21. How to manage your digital
presence ?
1
.
Search
yourself
2
.
Buy your
domain
name
3
.
Put all your
content in
one place
4
.
Join social
networks
5
.
Optimize
your
presence
on the sites
6
.
Keep
private
things
private.
@delphine#WF15
22. Digital presence | best practices.
@delphine
USE TOOLS
TO MANAGE
YOUR TIME :
TWEETDECK
,GOOGLE
ALERT
#WF15
23. IBM CASE | social computing
guidelines.
@delphine#WF15
Living IBM
values in the
Digital World
26. « Apple is a very
disciplined company, and
we have great processes.
But that’s not what it’s
about. Process makes you
more efficient. But
innovation comes from
people meeting up in the
hallaways or calling each
other at 10:30 at night with
a new idea, or because
they realized something
that shoots holes in how
we’ve been thinking about
a problem. »
Steve Jobs
27. Just 6 degrees of separation
between us ?
@delphine
After checking 30 billion
electronic messages,
Microsoft researchers say the
theory stands up !
In a world of 6.6 billion people, it
does seem hard to believe. The
theory of six degrees of
separation : we are all linked by
chains of acquaintance, you are
just six introductions away from
any other person on the planet.
#WF15
28. What about brands that place
themselves as links generators ?
@delphine
The mobile operator « Sosh »
created a Tumblr which now offers a
"creative roll," a collaborative
illustration.
« Our favorite illustrators happen
pencil to express their views Sosh
the universe. A collaborative project
and unique!
Meet every 15 days to discover a
new original creation! »
#SOSH
#WF15
31. Part in events with strong networking
opportunity.
1 village
connected
1 app « its
a match »
1 wellness
open bar
36 partners
including 5
press
1 ending
cocktai
(where
everything
begins…)
12
keynotes
1
networking
lunch
@delphine
#JFD15
#WF15
33. When a passion highlighted well on
social networks becomes a real
company.
@delphine
@bettyautier
An influential fashion blogger « It’s a good friend speaking to 20000 people per
day » explains Elodie Jacquemond, who became bloggers officer in 2011.
#WF15
34. How to talk on Twitter ?
@delphine
You need to tweet to expand
your reach ! Both internally and
externally (of your company)
to speak with easier exchanges
to optimize SEO
to create links with relevant
contacts
To create leads
to find the trending
conversations
And most of all to be part of the
conversation !
#WF15
35. How to talk on LinkedIn ?
@delphine
You need to manage your professional image !
for more visibility and SEO
for benchmark
for contact
Need some advices ?
treat « summary » with attention, in funnel: give
your wide vision before details
don’t hesitate to edit a website / blog / Twitter
redirection
treat «Additional Information» by mentioning
your centers of interests (tech, music…)
treat « Organization » by tagging associations or
companies to wich you are a member
Treat « Distinctions » if they are relevant with
your objective
#WF15
36. How to talk on Facebook ?
@delphine
The settings tab is your best ally !
to create groups of friends (friends, colleagues,
client…) to manage easily who sees what
to minimize access to your privacy
You can also create a professional profile !
Need some advices ?
create a custom URL to allow people to find you
easily
add your Facebook URL in the signature of your
emails and all your marketing materials
put regularly online on your wall or in your status
your updates (evolutions, product launch ...)
share links and articles that might be useful to
your contacts
#WF15
37. What about all the other social
networks ?
Store pictures for
the Picasa users
Send pictures
from a
Smartphone
Communicate
thanks to the chat
Google Talk
See Youtube
Videos
Online mobile photo
Sharing, video-
sharing and a social
networking
Take pictures &
videos
Share it on social
networking platforms
(Facebook, twitter,
Tumblr, Flickr)
Hashtags
Twitter application
Users can share six
second-long looping
video clips
Comedy and music
performances
Stop motion
animation
Live video
streaming
application for
Smartphone
Tweet out a link
to their Live
Stream
Public or viewable
Web and mobile
application
company. Operat
es an eponymous
photo sharing
website
People can:
Upload
Save
Sort
manage images
(pin)
38. IBM CASE | employee x brand
interactions.
@delphine#WF15
Employee-
generated
brand
interactions
are growing
exponentially
39. IBM CASE | social campaign
metrics.
The sentiment expressed in the Celebration of Service
social conversation was notably high, with the conversation
classifed as 4% « very positive », « 15% positive », and 0%
negative.
@delphine#WF15
41. Opening keynote #JFD15
“The woman of the future will
be a digital woman
entrepreneur.”
Stéphane Richard, CEO @Orange
#WF15 @delphine
42. Delphine Ernotte | France Télévisions.
@delphineErnotte
"I want to make of France Télévisions an
audiovisual company of the XXIth century.
It means at first assuring the essential
missions: propose innovative programs
and information of public service, but, first
of all, I want to make the company not
only a digital media company but a real
digital company which means bring digital
in each part of the business, and
employees »
@delphine#WF15
43. Lubomira Rochet | L’Oréal.
@ljubomira
In a few months, LR launched 3 transformation
projects on 3 priority axes:
Acceleration of e-commerce, which
represented only 3,5 percentage of sales in
2014
Customization of digital media of the group,
for a finer targeting of L'Oréal worldwide
Transformation of Maybeline, Vichy,
Kerastase, Biotherm and Bodyshop as " love
brands " (brands approved by a large
majority of customers, ambassadors on
social networks (earned media focus)
@delphine#WF15
44. Antonia McCahon | Pernod Ricard.
@antoniamccahon
Named " digital acceleration officer " in 2013,
Antonia McCahon is in charge of pursuing a
transformation which is from now on at the heart
of the reorganization of the group.
Her first initiative: Digifit’s launch a kind of Trivial
Poursuit to sensitive the employees in digital
technology success!
@delphine#WF15
45. What about you ?
Write your successful #WF15 story and Beyond !
@delphine#WF15
Insert
your
Picture
here…
Article sur l’importance des liens faibles :
http://uneheuredepeine.blogspot.fr/2007/11/facebook-ou-la-force-des-liens-faibles.html
En résumé :
Le réseau de liens faibles : des amis d’amis, des anciens camarades de classe, d’université ou d’école, des rencontres épisodiques, etc. Le réseau de liens forts : sa famille, ses amis d’enfance, etc.
Dans le réseau « fort », les différents individus vont être relativement proches socialement (même secteur d’activités, même type de profession, mêmes goûts, même milieu social, etc). De ce fait, une information diffusée sur ce réseau susceptible de vous intéresser risque d’être facilement « interceptée » par une personne de votre réseau fort.
Par comparaison, les réseaux faibles peuvent vous apporter une information à laquelle nous n’auriez pas eu accès dans votre réseau fort. Elle aura donc plus de chance d’être valorisable, utilisable pour vous.
L’enquête « getting a job » montre que les relations professionnelles –les liens faibles – s’avèrent beaucoup plus efficaces, dans la recherche d’emploi, que le réseau familial – liens forts.
http://www.jeffbullas.com/2015/04/08/33-social-media-facts-and-statistics-you-should-know-in-2015/
There are now 7.2 billion people on the planet and of those the following numbers make interesting reading.
There are just over 3 billion active Internet users (45% of the world’s internet users)
Nearly 2.1 billion people have social media accounts
3.65 billion mobile users have access to the internet via smartphones and tablets
Close to 1.7 billion people have active social media accounts
You may scream at Facebook for its dominance and arrogance. But it can’t be ignored.
Facebook facts
You may scream at Facebook for its dominance and arrogance. But it can’t be ignored.
Tall poppies are easy targets but the reality is that Facebook has cracked the social network code. It’s the ultimate beta business. Testing features in real time and snapping up online apps that push the boundaries of use experience in a world that is about digital disruption.
There are nearly 1.4 billion Facebook users
47% of all Internet users are on Facebook
4.5 billion likes are generated daily
Nearly 75% of Facebook’s revenue comes from mobile advertising
Direct uploads of user videos to Facebook now exceed YouTube
Twitter facts
Twitter is an accidental social network but don’t be fooled. It’s a great brand awareness facilitator.
Twitter has 284 million active users at last count
88% of Twitter users are on mobile
500 million tweets per day
Google+ facts
Google saw the writing on the wall but turned up to the party a little too late.
Google+ cost over half a billion to design and develop
363 million users
The +1 button is hit 5 billion times per day
Instagram facts
This network is owned by Facebook. They saw that social and mobile was a powerful intersection of synergies. They were right!
Instagram has 300 million users
70 million photos and videos are sent daily
53% of internet users aged 18-29 use Instagram
Pinterest facts
Pinterest has made the pinboard a virtual activity. It’s female centric and very visual.
80% of Internet users on Pinterest are female
70 million users are on Pinterest
88% purchase a product they pinned
LinkedIn facts
LinkedIn dominates the professional social network segment. It is one of the oldest having started in 2002. Almost the grandfather of social networks.
LinkedIn has 347 million registered members
Total revenue at the end of 2014 was $643 million (a growth rate of 44% over the previous period)
There are over 39 million students and recent college graduates on LinkedIn
Other social media facts
Facebook maybe the biggest and baddest but there are many other social media facts and networks that shouldn’t be forgotten. Both niche and non-English speaking.
Viber has over 200 million users
There are 639 million users on Qzone (China)
600 million users on Whatsapp
Facebook messenger has 500 million users
Wechat is close behind with 468 million users (China)
Snapchat has been valued at close to $20 billion at the last valuation
Snapchat has 100 million monthly users
Russia’s “VKontake” has 100 million users
Social networks will earn $8.3 billion from advertising in 2015
Read more at http://www.jeffbullas.com/2015/04/08/33-social-media-facts-and-statistics-you-should-know-in-2015/#WC4ss4hDarpJgCJw.99
Read more at http://www.jeffbullas.com/2015/04/08/33-social-media-facts-and-statistics-you-should-know-in-2015/#WC4ss4hDarpJgCJw.99
Read more at http://www.jeffbullas.com/2015/04/08/33-social-media-facts-and-statistics-you-should-know-in-2015/#WC4ss4hDarpJgCJw.99
http://mashable.com/2013/10/08/what-is-hashtag/
The hashtag’s widespread use began with Twitter but has extended to other social media platforms.
In 2007, developer Chris Messina proposed, in a tweet, that Twitter begin grouping topics using the hash symbol. Twitter initially rejected the idea. But in October 2007, citizen journalists began using the hashtag #SanDiegoFire, at Messina’s suggestion, to tweet updates on a series of forest fires in San Diego. The practice of hashtagging took off; now users and brands employ hashtags to cover serious political events (#Cairo) and entertainment topics (#MileyCyrus) alike
http://images.inc.com/newsletter/2011/google/downloads/Google-Digital-Presence-Guide-inset-no-border-9-16-11-Option-2.pdf
Fifty-five percent of small businesses don’t have a website.
shifted from a nice-to-have to a crucial task to the fundamental way businesses
of all size interact with customers and potential customers.
“There has been a fundamental change inmarketing from outbound to inbound,” says Perry Alexander, Internet marketing consultant at Success Messenger Group. “Five or 10 years ago, everything was outbound—it was interruptive. It was TV and newspaper ads and telephone calls during supper, screaming to wrestle your attention away from what you were doing. In inbound marketing, you position yourself to be found in places where people are already looking for someone like you, where they are searching for information or having a conversation about your business.”
And that’s a conversation you want to be in on. In the book, ZMOT: Winning the Zero Moment of Truth, authors Jim Lecinski and Google coined the term “the zero moment of truth,” representing the point at which consumers make choices that affect the future of brands. Increasingly these decision moments are being made on mobile phones, laptops, and wired devices of all kinds. In rapid succession, creating a web presence has shifted from a nice-to-have to a crucial task to the fundamental way businesses of all size interact with customers and potential customers.
the averageduration of a web page view is one minute, six seconds(Nielsen Top US Web Trends, July 2011). Some visitors will determine the content doesn’t meet their needs, but a large number flee because the site is simply too difficult to navigate. Clarity is a key aspect for developing a web presence for fidgety visitors who are just a click away from leaving.
Many websites provide useful information with an elegant design, but they forget to tell visitors what steps
to take next—or as marketers would put it, calls to action. Whether you want visitors to sign up for an exclusive couponor call on the phone for a price quote,you should clearly delineate what action you want them to take.
A website isn’t a work of art that you complete and hang on the wall. A website—like your web presence—is constantly evolving.
One of the biggest mistakes small businesses make is to think that they don’t need a web presence because they serve a local clientele. Research shows that 97 percent of consumers search online for nearby businesses—meaning almost everyone is turning to the web when they need to buy something in their own neighborhood.
http://www.rachmartino.com/
http://www.forbes.com/sites/susanadams/2013/03/14/6-steps-to-managing-your-online-reputation/
Keep private things private, while assuming nothing is truly private.
http://www.bbc.co.uk/news/mobile/world-us-canada-15195448
Interview with Business Week, 2004
L’une des meilleures citations de Steve Jobs qui montre toute l’importance des relations entre les gens pour créer, innover.
Interview with Business Week, 2004
Innovation comes from people meeting up in the hallways or calling each other at 10:30 at night with a new idea, or because they realised something that shoots holes in how we've been thinking about a problem. It's ad-hoc meetings of six people called by someone who thinks he has figured out the coolest new thing ever and who wants to know what other people think of his idea.
Article 1 : http://www.theguardian.com/technology/2008/aug/03/internet.email
Article 2 : http://blog.aliston.fr/2010/06/les-6-degres-de-separation-ou-la-theorie-du-petit-monde/
Explications :
En 2006, Eric Horvitz et Jure Leskovec, deux chercheurs de Microsoft, ont analysé près de 30 milliards de conversations téléphoniques sur un panel de 180 millions d’utilisateurs de Live Messenger, soit près de la moitié du trafic global des messageries instantanées. L’étude a révélé qu’il faut en moyenne créer des liens avec 6,6 contacts avant de pouvoir parler à une personne particulière qui ne figure pas sur sa liste de contact. Dans 78% des cas, 7 contacts intermédiaires sont nécessaires.
Concrètement la théorie des 6 degrés de séparation implique que vous, moi et chacune des personnes vivant sur cette planette sont séparées tout au plus par un réseau de 5 personnes.
Mais que ceux qui pensent que l’émergence des réseaux sociaux est dûe à Facebook, LinkedIn ou autres Viadeo se détrompent: des scientifiques étudient ce type de réseau depuis… 1929!
C’est en effet en cette année que le hongrois Frigyes Karinthy émit l’idée que « n’importe quelle personne des 1,5 milliards d’habitants de la planète, n’importe qui, n’importe où [pouvait en contacter une autre en] utilisant pas plus de cinq individus, l’un d’entre eux étant une connaissance personnelle ».
30 ans plus tard, le psychologue américain Stanley Milgram mena des expériences pour valider la théorie des 6 degrés de séparation. Publiées dans un article intitulé The Small World Problem dans la publication scientifique Psychology Today, l’article généra beaucoup d’intérêt même s’il ne répondait pas à toutes les questions.
Concrètement la théorie des 6 degrés de séparation implique que vous, moi et chacune des personnes vivant sur cette planète sont séparées tout au plus par un réseau de 5 personnes. Imaginez maintenant que vous êtes un commercial et que vous avez besoin d’atteindre un prospect que vous ne connaissez pas directement. Eh bien vous saurez maintenant qu’il vous suffit de trouver le bon réseau qui va vous mener à cette personne. Cette théorie peut donc avoir un impact énorme sur votre capacité à vendre ou à pousser une vente au sein d’un compte que vous prospectez.
Viadeo et LinkedIn sont à ce titre des outils indispensables car ils vont tout simplement faire le travail à votre place et vous afficher en deux clics les personnes intermédiaires qui vous mènent à l’interlocuteur que vous souhaitez atteindre. Il n’y a plus alors qu’à effectuer le travail de mise en relation.
Donc si nous avons un conseil à vous donner, ce serait de passer du temps à construire votre réseau sur ce type d’outil.
http://soshfr.tumblr.com/
Our favorite illustrators are sharing their crayons to express their point of view about Sosh’s universe.
An exclusive collaboration project!
Rendez-vous every two weeks to discover a new original creation!
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
http://soshfr.tumblr.com/
You may scream at Facebook for its dominance and arrogance. But it can’t be ignored.
Facebook facts
You may scream at Facebook for its dominance and arrogance. But it can’t be ignored.
Tall poppies are easy targets but the reality is that Facebook has cracked the social network code. It’s the ultimate beta business. Testing features in real time and snapping up online apps that push the boundaries of use experience in a world that is about digital disruption.
There are nearly 1.4 billion Facebook users
47% of all Internet users are on Facebook
4.5 billion likes are generated daily
Nearly 75% of Facebook’s revenue comes from mobile advertising
Direct uploads of user videos to Facebook now exceed YouTube
Twitter facts
Twitter is an accidental social network but don’t be fooled. It’s a great brand awareness facilitator.
Twitter has 284 million active users at last count
88% of Twitter users are on mobile
500 million tweets per day
Google+ facts
Google saw the writing on the wall but turned up to the party a little too late.
Google+ cost over half a billion to design and develop
363 million users
The +1 button is hit 5 billion times per day
Instagram facts
This network is owned by Facebook. They saw that social and mobile was a powerful intersection of synergies. They were right!
Instagram has 300 million users
70 million photos and videos are sent daily
53% of internet users aged 18-29 use Instagram
Pinterest facts
Pinterest has made the pinboard a virtual activity. It’s female centric and very visual.
80% of Internet users on Pinterest are female
70 million users are on Pinterest
88% purchase a product they pinned
LinkedIn facts
LinkedIn dominates the professional social network segment. It is one of the oldest having started in 2002. Almost the grandfather of social networks.
LinkedIn has 347 million registered members
Total revenue at the end of 2014 was $643 million (a growth rate of 44% over the previous period)
There are over 39 million students and recent college graduates on LinkedIn
Other social media facts
Facebook maybe the biggest and baddest but there are many other social media facts and networks that shouldn’t be forgotten. Both niche and non-English speaking.
Viber has over 200 million users
There are 639 million users on Qzone (China)
600 million users on Whatsapp
Facebook messenger has 500 million users
Wechat is close behind with 468 million users (China)
Snapchat has been valued at close to $20 billion at the last valuation
Snapchat has 100 million monthly users
Russia’s “VKontake” has 100 million users
Social networks will earn $8.3 billion from advertising in 2015
Read more at http://www.jeffbullas.com/2015/04/08/33-social-media-facts-and-statistics-you-should-know-in-2015/#WC4ss4hDarpJgCJw.99
http://blog.lefigaro.fr/philippe-bailly/2015/04/delphine-ernotte-france-televisions-a-lheure-de-la-transformation-numerique.html
Delphine Ernotte relève encore, et peut être surtout, « l’effort particulier » qui devra être conduit en termes de formation des salariés, en s’appuyant notamment sur le recentrage des activités de l’Université France télévisions vers « la transformation numérique et des conséquences sur les modes de travail ».
Permettre à France Télévisions de troquer le statut de média numérique pour celui d’entreprise numérique, autrement dit, intégrer la dimension numérique pour chacun des métiers et pour chaque salarié, représente en effet un colossal chantier. Et certainement le principal défi de la nouvelle présidence.