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INCREASING BUCKS & BUTTS:
GROWING REVENUE & ATTENDANCE WITH
         SAFFIRE EVENTS


          KENDRA WRIGHT
            PRESIDENT,
          SAFFIRE EVENTS
SIT BACK AND RELAX.

Give us your business card for:
• Slides from this presentation
• Subscription to The Dirt (free marketing
info)
• An entry to win a flat screen TV
• A free button

Wear your button to booth #1122 for:
• Another TV entry
• A free, limited-edition boot koozie
AGENDA

•   Improve your website
•   Manage your content
•   Integrate mobile
•   Making money from email
•   Maximize social networking
•   Latest trends
•   5-Step Action Plan (future webinar)
CAN WE TALK?

       • Loves your event
       • Connection to
         your event
       • Does lots of local
         websites
       • “Brung ya”
PRESENTER



                  KENDRA WRIGHT
                    President, Saffire
                         Events
• First job – Event manager for non-profit
• Began working at Fortune 1000 company in
  1995
      o Accidentally started building websites
• Started own company in 1998
      o One woman show
I WAS…
LEADERSHIP



     AARON PEDERSON                         JEREMY
         Technical Director
                                           EMERSON
• Leads a team of highly-                 Creative Director
                                  • A classically-trained artist
  skilled programmers               with 16 years experience
• Finds the perfect technology      in online design
  for the job                     • Makes everything we do
• A different breed of techie –     look beautiful
  speaks English!                 • Not a prima donna
THINGS GOT COMPLICATED




          Email Newsletter
TEAM

Chris Lugar          Adam Dispenza         Jonathan Hope
Senior Software      QA Specialist         Software Engineer
Engineer




Jessica Bybee-       Cassie Roberts        Kelly Ginest
Dziedzic             Manager of Sales &    Manager, Marketing
Senior Account       Partnership           Communications
Manager



Daniel Bunn          Chris Howard          Brandi Reilly
Software Engineer    Front End Developer   Manager, Marketing
                                           & Customer Service
INTERNATIONAL PORTFOLIO
WE LOVE THIS INDUSTRY!
WHY DO I LOVE THE FAIR?
PALAMINO FEST
OUR CONNECTION TO INDUSTRY
WFA
NEW FE HOMEPAGE
FAIRS EVERYWHERE
FAIRS EVERYWHERE
FAIRS EVERYWHERE
FAIRS EVERYWHERE BOOTH




         #1120
     Stop by to add
     your fair FREE!
YOUR WEBSITE
WHAT’S NOT COOL

It’s a medium we aren’t 100% comfortable
with
We don’t know where to start
Things are changing so fast…
Our website looked good a couple years
ago!
WHAT’S COOL

If done well, your website is your biggest
marketing bang for buck
It’s the “landing strip” for all other marketing
It’s your virtual front door
RODEO HOUSTON STATISTICS

“How did you hear about this event?”

Newspaper – 2%
Rodeo Advertising – 4%
Radio – 9%
TV – 10%
Website – 46%
INTERNET WINS POPULARITY
        CONTEST
TRADITIONAL ADVERTISING MODEL




                             Local Radio Ad:
                              5,000 people/
   Local TV Ad                 commercial
Campaign: 200,000
people/commercial                                 Print:
                                               Varies based
                                                 on send



 *Based on midsized market
ONLINE MODEL




ME: 1                  My Friends’
         My Friends:
         130 - 500+      Friends
                        250,000+
OUR GOAL




 Your customers take
ACTION on your website
WHY?




You have one shot.
CUSTOMERS MUST




 Interact on your site
CUSTOMERS MUST




  Sign up for email
CUSTOMERS MUST




 Share it with someone
CUSTOMERS MUST




Follow you on social media
CUSTOMERS MUST




   Buy something
WHY DO ECOMMERCE?
ECOMMERCE=INSURANCE POLICY
ECOMMERCE=INCREMENTAL
ECOMMERCE=INCREMENTAL BUTTS
         REVENUE
MAKE IT BEAUTIFUL
MAKE IT QUICK TO FIND
MAKE IT FUN

Use photos to tell your story.
Give people features to click.
NEW LAYOUT OPTIONS!
Besides your homepage, where do people
          go on your website?

            (do you know?)
MAKE EVENT SCHEDULE
    INTERACTIVE
MAKE EVENT SCHEDULE
    INTERACTIVE
ALLOW PHOTO UPLOAD
LOTS OF SPONSOR LOVE
MAKE IT EASY TO FIND
MAKE IT EASY TO CONNECT
MAKE IT EASY TO CONNECT
MAKE IT EASY TO CONNECT
MAKE IT EASY TO GET INVOLVED

FORMS
MAKE IT EASY TO GET INVOLVED

FORMS
MAKE IT EASY TO GET INVOLVED

FORMS
MAKE IT EASY TO BUY
MAKE IT TRACKABLE
SEE??
HOW DO YOU MANAGE CONTENT?
THE GOAL



 To be the most successful
(and maintain your sanity)…
    You must be able to
   manage your website
  yourself, in REAL TIME.
YOUR OWN DASHBOARD
YOUR OWN DASHBOARD
MANAGE HOMEPAGE FEATURES
MANAGE EVENT DETAILS
MANAGE NAVIGATION
ADD SPONSORS
ADD UNLIMITED NEW PAGES
ADD UNLIMITED WEB FORMS
SCHEDULE THINGS AHEAD




    Your homepage can look
 new each day of your event…
 WITHOUT YOU TOUCHING IT!
DOES YOUR GUY DO THAT?
MOBILE MARKETING
THE WRITING’S ON THE WALL




                    Source: Morgan Stanley Research
MOBILE
ONE DATA SOURCE
MOBILE-SPECIFIC DESIGN
WHY MOBILE?

Customers use mobile search to shop.

  •   95% of all mobile searches are for LOCAL
      products and services.

  •   61% of all local searches result in a
      purchase.
THE PERFECT STORM
WHAT TO MAKE MOBILE




     EVERYTHING!
REALLY OLD DAYS




We marketed to people
   on their sofas.
FAIRLY OLD DAYS




We had to rely on “sofa inertia!”
NOW
FROM YOUR FAIRGROUNDS
DOES YOUR GUY DO THAT?
EMAIL MARKETING
WHAT’S NOT COOL




   One of the oldest
online marketing tactics
WHAT’S COOL



67% of global marketers rated email the
most successful digital marketing tactic.
                        Source: CMO Council, May 2012
COMPELLING REASONS TO EMAIL

The days events email are often their top
revenue days (even above social media).

Email gives some of the fastest results,
often within 24 hours.

Email is the most cost-effective marketing
tool.
SAFFIREMAIL
SAFFIREMAIL
SAFFIREMAIL
SAFFIREMAIL
DOES YOUR GUY DO THAT?
SOCIAL MEDIA
FACEBOOK

Your #1 social networking priority
Over a billion monthly active users
• Recent changes - Business Pages
     • Inactive users won’t see
       content as much
     • Only 10-20% will see content
     • Only 1% will interact
Pay attention to your website
& email!
GET INTO THE FEED: LIKING
GETTING INTO THE FEED: TAGGING

 Take pictures of the crowd at concerts, post
 them and encourage them to tag themselves



            Your photo appears in
             their Facebook feed!
SAFFIRE GIVES YOU COVER PHOTO
TWITTER

Your 2nd priority for social media
530 million accounts
340 million tweets a day
1 million accounts added to Twitter every
day
SAFFIRE COORDINATES TWITTER
What is the fastest growing website of all
                  time?
PINTEREST

The first site to get 10 million unique visitors in a
month.

Pin event photos (and more), and invite your
customers to follow your boards!

Not your highest priority, but it’s fun!
PINTEREST
50% of all web content is…
YOUTUBE


3rd in your social media priorities
4 billion videos/day viewed
800 million unique users visit YouTube each
month
44% of YouTube’s users are aged between
12 and 34
YOUTUBE

Customers exposed to videos are 437%
more likely to engage in your brand.

  •    Engagement = Purchases



      Make your videos raw and not too produced to
        help customers identify with your brand.
SAFFIRE INTEGRATES
PINTEREST & YOUTUBE
DOES YOUR GUY DO THAT?
OTHER TRENDS
TEXT MARKETING

Your customers are texting.
Consider joining the conversation.
Judiciously text deals and special
announcements.


 Start offering people the opportunity to sign up for text,
    even if you don’t know what you’ll do with them.
SAFFIRETEXT
DOES YOUR GUY DO THAT?
FINAL THOUGHTS
REVIEW

•   Improve your website
•   Manage your content
•   Integrate mobile
•   Making money from email
•   Maximize social networking
•   Latest trends
SAFFIRE IS…


 One platform

 One industry

One community
ONGOING NEW FEATURES
ONGOING EDUCATION
• Social networking
• Email marketing
• Increasing advance revenue
• Google analytics
• Creating an Editorial Calendar
• Many more!
ONGOING HELP
ONGOING HELP
YOUR GUY CAN’T DO THIS.
SHOW SPECIAL



Sign up for Saffire within 90 days for 10% off
                  initial fees

               First time ever!
FINAL THOUGHTS

Come by our Hollywood Happy Hour from
5:30-7 pm tonight in Suite 3298.
Leave us your business card.

Grab a button!
OF COURSE….
Thank You!

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Grow revenue and attendance

Editor's Notes

  1. We are going to give you lots of great info today you’ll be able to use to immediately increase revenue for your event. But you don’t need to take notes. Just come up afterwards and give us your business card, and we’ll send you a link to the slides right after the conference.
  2. Think about how your current website. How did it come to fruition? How does it work for you? I’m betting you have a guy. He loves your fair. He might even be a relative of someone on your board. He may do websites all over town.
  3. Saffire Events was founded by Kendra Wright, who has been building websites since 1995, when the internet began.In 2000, she joined forces with Aaron Pederson, Saffire Events’ technical director, and Jeremy Emerson, Saffire Events’ creative director.
  4. Saffire Events was founded by Kendra Wright, who has been building websites since 1995, when the internet began.In 2000, she joined forces with Aaron Pederson, Saffire Events’ technical director, and Jeremy Emerson, Saffire Events’ creative director.
  5. Whew. So that’s a lot. We’ve talked about (list all prior topics). I know you’re busy. But these are the things that we know, from everything we have learned about doing websites for lots of clients in lots of industry, that will make your life so much better, because your event that you work so hard on will be so much more successful.
  6. Since then, we’ve added almost a dozen more people, all to try and keep up with the ever-raising bar of online expectations.MORE THAN A SINGLE “GUY” COULD EVER PROVIDE
  7. Besides their work in the event industry, their team does work for large consumer companies in a lot of industries. This gives a breadth of experience that they bring to marketing events online.
  8. We are so proud that we have 42 events using Saffire now.Not listed: Reno, Redding NW, Washington, Sikeston
  9. And we’re even more proud to have partnerships with so many
  10. Five years ago, most of us probably felt like we were spending a ton of time online. But internet usage has more than DOUBLED since then! The amount of time people spend overall on the Internet has increased 121% over the past five years.In 2010, for the first time ever, Internet usage surpassed television usage.Even if we’re not personally following this trend, our customers are, and they are the ones we most need to reach in order to grow.Are we following this trend?Do we think our customers are?
  11. -Graphic from Mashable.com
  12. The reality is that 98% will come looking for something and yet leave anonymous. We don’t want that to happen.
  13. Selling advanced tickets to your event is like an insurance policy against all these things. Things happen. People get busy. They use up all the money from their current paycheck. But if they have a ticket to your event, they will probably come. But not all of them will. People will spend incremental revenue.And because redemption won’t be 100%, you can even afford to discount tickets and/or offer free shipping off the gate price, and still make more than you would have.
  14. Selling advanced tickets to your event is like an insurance policy against all these things. Things happen. People get busy. They use up all the money from their current paycheck. But if they have a ticket to your event, they will probably come. But not all of them will. People will spend incremental revenue.And because redemption won’t be 100%, you can even afford to discount tickets and/or offer free shipping off the gate price, and still make more than you would have.
  15. We take lots of time to develop the visual brand, because it is the first thing people will notice.
  16. Don’t overwhelm with navigational choices, or people will leave your site.Make your information hierarchical; Help them KNOW where to go.
  17. Lots of photos, things for people to click
  18. Facebook or Tweet your ENTIRE EVENT
  19. Facebook or Tweet an EVENT FEATURE
  20. Facebook or Tweet a PHOTO of an event feature#1 we all know nothing sells an event like photos. Photos are also an EXTREMELY personal way to share an event, especially if the photo is of them. This is one of the great things about localized eventsAbout half of young Americans find their news through Facebook. Do you make it easy for people to share content and articles?
  21. Sometimes, however, your guy isn’t available.
  22. By 2014, more people will access your website via mobile devices than desktop computers. Based on the trajectory I’ve seen, I believe it!
  23. Newspapers, TV, magazines
  24. Getting people from their newspapers to online – this was HARD!
  25. If you’re doing it, so are your customers. Figure out ways to market that link different forms of technologyTablet/Laptop/Phone/TV: Pick two and link them
  26. You can see it’s not, just by the numbers of accounts and messages sent every day!
  27. DASHBOARD WITH IT CIRCLED, MAIN SAFFIREMAIL PAGE AND CREATING A CAMPAIGNSAVE WEBPAGE AS EMAIL
  28. The essence of Facebook is trying to get into people’s news feeds. I will warn you that as a business, it’s getting harder. LIKE us for more info about the happy hour!
  29. Videos account for 50% of all online traffic as of January 2012
  30. Facebook bought Instagram earlier this year. Guess how much they paid? 1 billion dollars!Mainly for mobileKnown for image “doctoring”Trends younger
  31. Videos account for 50% of all online traffic as of January 2012