David Feasey is seeking a new position and has over 20 years of experience in hotel management. He has held roles such as Operations Manager, Deputy General Manager, General Manager, and Assistant Manager/Restaurant Manager at various hotels ranging from 3 to 4 stars. Feasey has a proven track record of managing all hotel departments with an emphasis on continual improvements, cost control, training, and standards. He is highly motivated, customer focused, and able to perform well under pressure.

1. David Feasey
Personal Details
Address: 17 Oakhill Road Mobile 07703 554933
Torquay Home 01803 290260
Devon
TQ1 4FL Email: davidfeasey790@btinternet.com
Personal Statement
My progressive career indicates that a proven track record of managing all hotel departments
with emphasis on continual improvements, cost control, training and standards. Skills and
personal qualities include:
* Man management/ team motivation.
* Good interpersonal skills and self-motivation
* Passionate about standards and service quality
* Highly motivated and calm under pressure
* Pro-active management style
* Very customer focused
Career
Imperial Hotel, Torquay , 4 star
152 Bedrooms, 1 rosette , Leisure/ conference Hotel
Operations Manager October 14 – January 16
* Managing day-to-day operations,
* Controlling departmental targets,
* Health and safety, planning and overseeing all departments achieve company compliance.
* Deputising for the General Manager in all aspects of the business.
* Ensuring company objectives are met.
* Resolving all customer complaints, managing guest feedback Survey.
* Ensuring high levels of service is achieved across all areas, 82% AA Rating
* Implementation of procedures and standards across operation
* HR, assisting HR Manager with all recruitment / policy/ grievance procedures
* Duty Management
* Manage VIP arrivals / Liaison for Group/Function Business
Belgrave Beefeater, Whitbread
Deputy General Manager April 14 – October 14
* Capacity Management,
* Conducting full audits of the business,
* Ensuring Brand is delivered 1st
time every time.

2. David Feasey
Victoria Hotel, Torquay , 3 star
81 bedroom, 19 s/c apartments, Albert's bar, Arena games hall
General Manager May 03 – Jan 14
* All Financial and operational areas
* Developing product and customer services
* Achieving and exceeding targets
* Setting and managing financial budgets
* Chairperson for Kitchen Focus Group –TLH
* Motivating/Directing Management Team
* Increasing function sales year on year
* Supporting all staff in their roles
* Took Hotel from 2 star to 3 star, increased rate through product strength
* Forecasting/ Strategy/ Panning
The Grand Hotel, Torquay, 4 star
112 bedroom, 74% Rating, RAC dining award
Assistant Manager/Restaurant Manager Dec 02 – May 03/Sept 02 – Nov 02
* Operational running of award winning restaurant
* Motivating staff to improve sales
* Costings/budgets/forecasts
* Developing customer service
* Duty manager
* Ensuring all departments ran efficiently
Lismoyne Hotel, Fleet, 3 star
52 Bedrooms/ corporate hotel
Food and Beverage Manager Jan 02 - Sept 02
* Day-to-day operations of food and beverage departments
* Staff rotas and training of staff
* Liquor/food control
* Achieving gross profit targets
* Maintaining and increasing standards
The Hilton, Watford, 4 star
201 bedroom, corporate/ conference hotel
Food and Beverage Manager Aug 00 – Jan 02
Conference and Banqueting Manager Jun 99 – Aug 00
Asst Conference and Banqueting Manager Jan 99 – Jun 99
* Overseeing restaurant, kitchen and bars
* Implementation of procedures and standards
* Purchase of all operational equipment
* Improving customer service

3. David Feasey
* Organising major events
Pendley Manor Hotel, Tring, 4 star
71 bedroom, corporate/ conference hotel
Senior Asst. Conference & Banqueting Manager Jun 97 - Jan 99
* Organisation of Civil Marriages
* Staff training/duty management
* Day to day operations of conference department
* Organising and managing all events
The Ship Hotel, Chichester
Trainee Assistant Manager Dec 96 – May 97
Management Training Scheme
Trainee Concorde Hotel Group (Training Consortium)
Aug 95– Dec 96
Qualifications
BTEC National Diploma in Hotel, Catering and Institutional Operations
(North Herts College) Sept 93-July 95
Personal license Holder
4-Day First Aid at Work Course
Intermediate Food Hygiene Certificate
May 05
Sept 03
Oct 99
GCSE’s *Maths
*History
*Business Studies
*Science
*Food Studies
*English
*French
Interests
Fishing/ long walks/ playing pool/ creating in the kitchen.