This document is a resume for Sarah Campbell providing her employment history and education. It details her experience working in tele sales, hospitality, retail, and customer service roles from 1994 to the present. Her most recent roles include working in telesales advising customers on additional phone lines and products from 2013-2014 and her current role since 2014 handling calls, complaints, and insurance claims at Arch Hall LTD.

1. 6 Danbury Walk
Manchester M23 9FA 07412 941063
scampbell76@hotmail.co.uk
Sarah Campbell
Experience 1994 - 1995 Medic Media, Manchester
Telesales Executive
 Cold calling businesses throughout the UK.
 Selling advertising space.
 Exceeded targets by 22%
1995 - 1996 The New Yew Tree Public House, Manchester
Bar Attendant
 Cash handling.
 Stock replenishment.
 Cashing up after close down
1997 -1998 Somerfield’s Store, Buxton
Dairy Assistant
 Stock rotation and replenishment
 Checkout operator.
 Stock taking.
2000 2002 Safeway’s Store, Chorlton, Manchester
Merchandising Assistant
 Responsible for Deli Counter
 Special promotion sales on shop floor
 Customer Service
2002 -2005 Southern Hotel, Chorlton, Manchester
Bar Manager
 Handling Food and Drink orders
 Running and replenishment of the bar
 Cash handling and cashing up after close

2. 2005 – 2007 Time out for child care due to children’s illness
2005 – 2007 Little B Public House Sale Manchester
Head Waitress
 Cash handling.
 Taking food and Drink orders from bar and tables.
 Cover for chef days off
 Stock replenishment
2009 – 2010 Cranford’s Café, Knutsford Cheshire
Sandwich technician
 Responsible for Deli Counter and sandwich making
 Covering chef’s breaks
 Preparing buffets for outside functions, Van sales
2010- 2011 Gregga the Bakers Manchester and
Altrincham
Assistant Manager
 Opening and setting up shop – Stock rotation and ordering, Task
delegation
 Baking, temperature recording, Adjustments to stock levels
 Customer Service, cashing up after close, banking
2011- 2013 Brooklands Tap
Bar Supervisor
Cash handling
Replenishment of stock
Delegating duties to staff members
General cleaning of bar and surrounding area
2013 – April 2014
Telesales Advisor LBM/STREAM
Contacting existing Vodafone Customers for
Addition lines adding soc
Working towards daily campaign targets
Dealing with insurance
Complaints, enquiries, billing queries
Upselling various products
Training new staff in procedures, products and call handling
2014 – Present

3. Arch Hall LTD
Working towards daily and weekly targets
Inbound and outbound calls
Complaints Management
PPI Claims
Mis-sold Insurance Claims
Education
• GCSE English, Maths, History
• Food handling Certificate
• Health and Safety Certificate
Date of Birth – 23 January 1976