Michael Oosthuizen has over 30 years of experience in hospitality management, having worked in various managerial positions such as General Manager, Food and Beverage Manager, and Banqueting Manager. He has experience with hotel openings and has managed a variety of properties. References praise his strong operational skills and focus on guest relations and staff development. He is currently seeking a new general manager position, preferably in Johannesburg.
1. Curriculum Vitae
Michael Oosthuizen
I commenced my career in hospitality at the then Holiday Inn Group (now Tsogo Sun), where I
trained and operated through all the departments for a period of three years from 1984 to 1987.
For a period thereafter I assisted my ailing parents in their business (jewellery).
I have since pursued my chosen career and have been employed at several hotels in positions such
as F&B Manager, Banqueting Manager and General Manager.
I have been involved in several hotel openings such as Emerald Safari Resort & Casino as well as The
Sandton Convention Centre. According to my referees, I am proactive and energetic when it comes
to the operational side of running a hotel and I prefer operating on the floor rather than sitting in an
office and delegating to the team. Guest relations and staff development are key to any successful
hospitality operation and I enjoy focussing on these areas along with general business management.
At my last position I was employed as Project Manager in Qatar. I am in the market for a new
position and prefer to stay in Johannesburg; however I am willing to relocate should I be successful
in my application.
Personal Details
Name Michael
Surname Oosthuizen
Nationality South African
ID/Passport Number 6205165157081
Age 53
Location Johannesburg, South Africa
Contact number 082 653 8743
Email oosthuizenm@mweb.co.za
Marital Status Single
Dependants None
Drivers License Code 08
Criminal Record None
Transport Own
Notice Period Available Immediately
Expected Salary Negotiable
2. Educational Background
Secondary Education
1981 - Lawson Brown High School - Matric/Grade 12
Tertiary Education
• Holiday Inn (Southern Sun) in house management diploma
Training & Short Courses
• Industrial Relations
• TMI Certificate – Sun International
• Sun International World Class Winners
• Basic Food Hygiene
3. Employment History Summary
Career Chronology
Company Name Position Dates Reasons for
Leaving
Elegancia
– UCC Urbacon
Senior Project Manager
Specialist
September 2014 – February
2015
Work permit and
Visa challenge
Toadbury Hall
Privately owned
General Manager December 2012 – August 2014 Career opportunity
in UAE
Rosendal Country Hotel
Privately owned
General Manager January 2012 – September
2012
Hotel Sold and
closed
Orion Devonshire Hotel
Orion
General Manager November 2010 – September
2011
To continue own
venture (Black Gold
Logistics)
Headline Leisure
Management
Assistant General
Manager
May 2010 – July 2010 FIFA World Cup
contract position
Black Gold Logistics Partner July 2006 – April 2010 To subsidise own
business venture
Hemingway’s Casino &
Hotel
Tsogo Sun
Complex Food &
Beverage Manager
April 2002 – June 2006 Started own
Company
Emerald Safari Resort &
Casino
London Clubs
Banqueting and F&B
Manager
April 2001 – March 2002
From pre-opening
Voluntary
retrenchment to
pursue career back
in Tsogo Sun
Sandton Convention
Centre
Southern Sun (Tsogo Sun)
Senior Assistant F&B
Manager
August 2000 – March 2001
From pre-opening whilst at
Sandton Sun
Career Growth
Southern Sun Sandton
Sun Hotel
Southern Sun (Tsogo Sun)
Assistant Banqueting
Manager
January 2000 – July 2000 Internal transfer to
open SCC
Southern Sun Riverside
Hotel
Southern Sun (Tsogo Sun)
Senior Assistant F&B
Manager
August 1999 – December 1999 Internal Transfer to
Sandton Sun
Eurest Support Services
KKS
Catering Manager May 1998 – February 1999 Contract Position
Illovo Country Club
Kagiso Khulani
Supervisory Services
(KKS)
Club Manager November 1997 – April 1998 Internal Transfer
The Edward Hotel
Port Elizabeth Hotel
Group
Food & Beverage
Manager
June 1996 – September 1997 Career Growth and
Development
Walmer Gardens Hotel
Port Elizabeth Hotel
Group
Beverage Manager December 1993 – June 1996 Internal Transfer
Fish River Sun
Sun International
Cash – up Manager April 1990 – November 1993 Career Growth
John Miles Jewellers Sales / Bookkeeper 1988 - 1990 Career Growth
Holiday Inn
(Southern Sun/ Tsogo
Sun)
Management Trainee 1984 - 1987 End of training
4. September 2014 – February 2015
Elegancia – Hospitality and Cleaning division of UrbaCon Trading & Contracting (UCC)
Senior Project Manager Specialist
Responsibilities:
• Environmental regulations controlled
• Managing team of approximately 750 employees
• Managing/ organising cleaning of all areas once construction team has moved to next area of project
building
• Ensuring correct furnishing – soft and hard - is installed, cleaned and operational
• Ensuring compliance with all health and safety regulations
• On job training to ensure efficient project management
• Liaising with Company management to ensure all instructions are understood and delivered accurately.
Reason for leaving: Issues with work permit and visa.
December 2012 to August 2014
Toadbury Hall – Privately Owned
General Manager
Toadbury Hall is a Wedding and Conference Hotel and is situated in the Cradle of Humankind in Muldersdrift on the
West Rand.
The main revenue stream of this property is weddings, which happen all year round, however the peak time is
October until December. The hotel comprises of 10 rooms as well as wedding and conference facilities.
The hotel comprises of 50 staff, and offers the following, weddings, conferences, a la carte restaurant, bar facilities, a
deli and bar facilities.
As the General Manager I am accountable and responsible for the overall day to day operations of the property.
• Sales and Marketing
• Budgets
• Increase of revenue
• Training and development of staff
• Maintaining of policies and procedures
• Upholding of standards
• Menu planning
• Stock control
Reason for leaving: Opportunity to work in UAE
5. January 2012 – September 2012
Rosendal Country Hotel – Privately Owned
General Manager
The Rosendal Hotel is situated in the Eastern Free State between the towns of Ficksburg and Senekal and is very
much in the farming district of the Eastern Free State.
The main business stream of the hotel is weddings and the busiest times are in the summer period of the year. The
hotel consists of 17 rooms as well as function facilities and wedding facilities as well as a Spa.
The hotel comprised of 21 staff and offers the following conference, weddings, a la carte restaurant, bar facilities, all
day lunch menu and room bar facilities.
As the G.M. is am accountable and responsible for the overall day to day running of the hotel:
• The sales and marketing of the hotel
• Increase of revenue
• The training and development of the staff in all areas
• Maintaining of standards
• Menu planning
• Stock control
Reason for leaving: Hotel was sold and closed
6. November 2010 – September 2011
Orion Devonshire Hotel – Orion Group
General Manager
Housekeeping and Laundry
• To ensure that all public areas, back of house and guest rooms are checked on daily
basis, that required company standards are adhered to, highest level of cleanliness is achieved, maintenance
and spring cleaning is being done.
• Guest services are being delivered.
• Rooms linen is cleaned and in good repair
• Linen stocks taken regularly
• Laundry equipment is being maintained
• Guest laundry is completed according to company specifications
Front Office – Reception, Switchboard, Reservations, Drivers, Porters
• Achieve highest possible occupancy
• All policies and procedures are being followed
• All services are being delivered, e.g. porters, pages and drivers
• Ensure guests are received efficiently, courteously and in a friendly manner
Maintenance, Grounds and Gardens
• To ensure the property is maintained within budget
Food and Beverage – Restaurant, Bar, Banqueting and Conferencing
• Menu Planning
• Achieving budgets
• Maintain hygiene and cleanliness standards
• Correct levels of service are maintained
• Exceptional standard of food service and quality
• Stock control
Administration
• Ensure all accounting procedures are adhered to
• Budget preparation
• Management of monthly results
• Debtors and Creditors
Personnel
• Adhere to employment, Grievance and Disciplinary procedures
• Training of employees
• Maintain sound Industrial relations
• Continually develop, motivate and promote employees
Marketing and Sales
• Market and promote hotel from within
• Maintain customer contact
• Maintain awareness of opposition and industry
• Liaise with marketing department
Reason for leaving: To continue own venture of Black Gold Logistics
7. May 2010 – July 2010
Headline Leisure Management - FIFA World Cup Soccer 2010
Assistant General Manager Operations at Soccer City
• Control of all costs of all departments
• Stock control
• Expense controls
• Training and development of employees
• Managing of 980 employees via outsourced Company
• Implementing and maintaining Health & Safety
• Implementation and control of all standard operating procedures
• IR related issues
Reason for leaving: Contract for World Cup Soccer ended
July 2006 to April 2010 - Black Gold Logistics - Partner
Reason for Leaving: To subsidise and support business by continuing hospitality career
8. April 2002 to June 2006
Hemingway's Casino and Hotel – Tsogo Sun Gaming (Southern Sun)
Complex Food and Beverage Manager
• Control of all costs
• Control of contracts of out-sourced companies
• Budgeting and profit-forecasting
• Expense controls
• Training and development of employees
• Attendance of Executive board meetings to account for Income Statement monthly
• Operating Equipment, beverage and food stock controls
• Conferencing and functions
• F & B promotions in conjunction with Gaming promotions
• Marketing of the facilities
• Catering of 250 employees via outsourced Company
• Health & Safety
• Implementation and control of all standard operating procedures
• IR related issues
Reason for leaving: Started own company
April 2001 to March 2002
Emerald Safari Resort and Casino – London Clubs
Banqueting Manager responsible for Food & Beverage
• Key member of pre-opening and opening team working closely with Complex and
Hotel Complex General Managers
• Stock Procurement and Control : Operating Equipment , food and Beverages
• Training : basic OJT, IT, standard procedures, OHS, etc
• IR related issues
• Budgets
• Cost Control : food, beverage, staffing, operational expenses,
• Rosters
• Recruitment
• Supervision, input, of the writing of all Standard Operating Procedures Manuals
• Control of Function set-ups
• Liaisons with Event Co-coordinators : internal and externals
• Sales & marketing of the facilities
• Structuring and training of administration staff, i.e., banqueting co-coordinators,
banqueting secretary, administration manager.
• Operational management of casino tables floor; slots floor; service bars; and four on
site restaurants
Reason for leaving : Voluntary Retrenchment in order to pursue career by returning to
Southern Sun/ Tsogo Sun
9. August 2000 to March 2001
Sandton Convention Centre – Southern Sun/ Tsogo Sun
Senior Assistant Food and Beverage Manager
Key member of pre-opening and opening team
• Control of the practical operation of the functions and day conferences; wedding;
• receptions; dinners; cocktail parties; promotional events; press conferences; sports team rooms; etc.
• Stock Control : operating equipment and food & beverage
• Training and development
• IR related issues
• Control and organization of out-sourced services, i.e., waitron and set-up staff, bar staff
• Health and safety controls and checks
• Control of monies.
Reason for leaving : Potential Career Growth – head hunted by an ex-Southern Sun General Manager in
order to become a member of the pre-opening and opening team of a new venture.
January 2000 to July 2000
Sandton Sun Hotel - Southern Sun Hotels/ Tsogo Sun
Assistant Banqueting Manager
• Control of function set-ups
• Control of the practical operation of the functions and day conferences; wedding;
• receptions; dinners; cocktail parties; promotional events; press conferences; sports team
rooms; etc
• Stock Control : operating equipment and beverages
• Training and development
• IR related issues
• Control and organization of out-sourced services, i.e., waitron and set-up staff, bar staff
• Health and safety controls and checks
• Control of monies.
Reason for leaving : Internal transfer
August 1999 to December 1999
Riverside Sun – Southern Sun Hotels/ Tsogo Sun
Senior Assistant Food and Beverage Manager
• Stock Control : operating equipment and beverages
• Training and development
• IR related issues
• Control and organization of out-sourced services, i.e., waitron and
set-up staff, bar staff
• Health and safety controls and checks
• Budgets
• Cost Control : food, beverage, staffing, operational expenses,
• Rosters
• Recruitment
• Supervision, input, of the writing of all Standard Operating
10. Procedures Manuals
Reason for leaving : Internal Transfer
Contactable References:
Mr. Lorenzo Baleri – Was Operations Director at UCC Elegancia Qatar – now in Kenya +254 79 773 619
Mr. Rob Jasper - General Manager Southern Sun Palazzo Monte Casino - Cell: 083 250 3732
Jim Bowen - General Manager - The Edward Hotel (Now: Protea Hotels – Cape Town) - Cell: 083 460 6298
Mr Dino Urbani – Operations Manager Orion Hotels – Cell: 083 440 3960
Ms Anneke Potgieter – Hemingways Casino and Hotel (Now Tsogo Sun) – Cell: 083 630 4350