1. Curriculum Vitae
Steven Michael Hosford
59 Staunton Road, Coleford, Gloucestershire, GL16 8EA
TEL: 07753461635 Nationality: British
Professional Profile
Versatile and very capable Area Manager with a high performance track record of profitable management and
business development in the Hospitality industry
• Strategic planner who involves others in the bigger picture
• Builds and develops exceptional teams through the right selection,
• Drives to deliver excellent service standards whilst motivating and developing those around me
• Connects with people to influence and inspire confidence.
• Always aims to get a win, win situation
Recent Achievements
Key Operator in Regional Cities
Opened Three New Hotels in 2016 projected revenues 6.5m 2016
• Recruited and trained the new Hotel management teams
• Ensure all team required and in place and fully trained
• Ensure structure is in place and compliance of H&S is achieved
Refurbished Hotels in Bristol Centre around surrounding areas, totalling 350rms 2015/16
Extensions – Oversee the operations whilst ensuring Customer journey is not impacted totalling 48rms
Lead the way with Apprenticeships – 30 passed in last two years – 5% only leaver rate
Senior leader working on revenue strategies on behalf of the South West/South Wales Region.
Key Responsibilities
• Overall accountability of profit & loss and all KPIs
• Overall accountability of Health & Safety
• Succession planning
• Selection, recruitment, engagement and enablement
• All aspects of Human Resources (HR)
• Career progression, development & reviews
• The Whole Guest Journey
• Crisis management
• Property maintenance
• Auditor of Health & Safety, Stock, Finance
• Product development
• Commercial leader
• Cost controls

2. • Strategic planning
• Worked closely with local schools and Colleges
Career Experience
Area Manager – Premier Inn Total 20 sites
• Bristol and Bath, Exeter and Paignton with responsibility for 450 employees
• Proven track record of delivering superb P&L/sales results – Achieved continuous growth on profit line for
last 8 years between 4% - 10% like for like
• Develop, lead and motivate remote teams with insight and knowledge
• Keeps a balanced view with the importance of teams and the commercial need to achieve
• Senior leader within the South Region, continuously working close with senior leaders of the company to
ensure all working to one goal.
Cluster Manager - Premier Inn Bristol and Bath 10 sites
• A Key City within Premier Inn, driver for talent pipeline for the south west region operational managers and
to feed London growth
• Implemented revenue strategies for area and region.
• Involved in many steering groups to increase efficiencies and labour costs whilst pursuing high service
standards
• Maintain and co-ordinate refurbishment/extensions on all properties locally.
• Business planning that pulls all hotels into one direction with one vision.
• Monitor/manage performance of all leaders and ensure all are stretched to achieve
General Manager, Premier Inn Cribbs Causeway, Bristol.
• Opened and extended, played a major part in transforming the site over the years
• Challenged the way we do things, led from the front on trials in F&B
• Developed the site into what will become our talent academy.
• Achieved Whitbread’s ‘All Green Wincard’
• Manage and motivate the management team to ensure all departments meet the Key Performance
Indicator’s required.
• Maximise talent within the team and look to develop individuals to lead their own teams.
Bells Hotel and Forest of Dean Golf Club May 2000 – Jan – 2003
General Manager
52 Bed hotel, 18-hole golf course with golf shop, conference and banqueting for up to 250
• Day to day running of the complex, liasing with all departments
• Maximise sales, increased occupancy and leisure membership.
• Introduced a refurbishment programme to update the complex
• Devised marketing action plans to identify and rectify weaknesses.

3. • Business planning for future needs of complex in place whilst empowering department heads to run day to
day operations
•
Churchill house, Wootton Basset, Swindon Feb 1997 – May 2000
General Manager
Tavern Table branded restaurant,
• Develop site into a Tavern Table branded restaurant, working closely with projects foreman ensuring
completed on time and within budget
• Menu development alongside Tavern Table menu.
• Regional Winner & UK runner up for publican of the year Awards 1999 and 2000
The Folly Inn, Andover Marston’s managed Estate May 1995 – Jan 1997
General Manager
Developed site into a Tavern Table branded restaurant. All aspects of pub/restaurant management to maximise
sales, margins, ensure a good customer journey, and minimise costs
Discovery Inns, Tenant/Landlord 1991 – April 1995
Berni Inns, Manager the Swan at Burleson, Southampton 1988 – 1991
Royal Navy Wardroom/Captains Chef 1979 – 1988
Education and Qualifications:
Diploma in Hotel and catering Licensee Holder
City and Guilds 706/1 and 706/2 Advanced Food Hygiene
5 O levels Advanced Qual in Licensed Business development
Westwood St Thomas, Salisbury
Leisure Interests:
Currently A Team Captain at Forest dean Golf Club
Help run the Junior section at Broadwell Football under 15’s
Help with Junior section at Forest of Dean Golf club