C S Assignment

1. By
Chirag Parmar
140210125078
Ashish Parmar
140210125076

2. Introduction
The exchange of information, ideas and knowledge
between sender and receiver through an accepted code of
symbols.
Two way process
The term ‘communication’, derived from a Latin term
‘communicare’.
Sender-Encoding-Mediums-Decoding-Receiver-Feedback

3. Process of Communication
encode decode
Sender Receiver
Medium
Feedback

4. Noise in Communication
Physical Noise (channel)
Psychological Noise
Reasons:
Faulty background, surrounding noise, high volume,
illegible handwriting
Ambiguous sentence structure, faulty grammar,
misspelling, incorrect pronunciation or punctuation

5. General & Technical Communication
General:
Contains a general message
Informal in style and
approach
No set pattern
Mostly oral
Not always for a specific
audience
No use of technical terms or
graphics
Technical:
Contains a technical
message
Mostly formal in style and
approach
Follows a set pattern
Both oral and written
Always for a specific
audience
Frequently involves jargons,
graphics etc.

6. Meaning in Communication
Language employs a combination of words to
communicate ideas in a meaningful way.
By changing the word order in a sentence, you can
change it’s meaning, and make it meaningless.
E.g.: I eat rice only.
I only eat rice.

7. Characteristics of Language
1-Artificial:
It’s a man made system.
Man modifies meanings of words as per the need.
E.g. ‘nice’-means good
It’s Latin root ‘nescire’ means to be ignorant
And in 13th century it meant stupid, foolish

8. Characteristics of Language
2-Resticted:
When we think and translate our thoughts into
language, some meaning is lost in process.
E.g.-my school

9. Characteristics of Language
3-Abstract:
It represents a generalized idea.
E.g.-dress, table
4-Arbitrary:
No direct relationship between word and the object it
represents.
E.g.-table can be called anythinng

10. Characteristics of Language
5-Creative:
Generates many words in many meanings.
E.g.-mouse, virus, edutainment
6-Repititive:
It improves or reduces effectiveness of
communication.
E.g.-A couple of girls are riding their bicycles.
All of you meet together to see me in the afternoon at
3 p.m.

11. Characteristics of Language
7-Recursive:
No limit of any potential length of a sentence.
Generates any number of additional parts in a sentence.
He borrowed a pen from me…which was not
mine….and was given to me by someone

12. Levels of Communication
Extra personal
Intra personal
Inter personal
Organizational (-internal operational-external
operational-personal)
Mass (large reach-impersonal-presence of a gatekeeper)

13. LEVELS OF
COMMUNICATION
EXTRAPERSONAL INTRAPERSONAL INTERPERSONAL ORGANIZATIONAL
INTERNAL-EXTERNAL-
OPERATIONAL
OPERATIONAL
PERSONAL
MASS
LARGE REACH
IMPERSONALITY
PRESENCE OF
GEETKEEPER

14. EXTRAPERSONAL
COMMUNICATION COMMUNICATION
BETWEEN HUMAN
BEINGS
AND NNON HUMAN
ENTITIES
 IT REQUIRES MORE
PERFECTNESS
UNDER STANDING AND
COORDINATION
BETWEEN SENDER AND
RECEIVER

15. INTRAPERSONAL
COMMUNICATION
TAKE PLACE
INDIVIDUALLY
WITHOUT SUCH
INTERNAL DIALOGUE
THIS COMMUNICATION
DOES NOT TAKE PLACE
SELF MOTIVATION AND
SELF DETERMINATION

16. INTERPERSONAL
COMMUNICATION
REFERS FOR SHARING
INFORMATION
AMONG PEOPLE
ADVANTAGEOUS DUE
TO IMMEDIATE FEED
BACK
IT CAN BE FORMAL OR
INFORMAL

17. ORGANIZATIONAL
COMMUNICATION
TAKE PLACE AT DIFFERENT
HIERARCHICAL LEVELS
 INTERNAL-OPERATIONAL:ALL
COMMUNICATION THET
OCURES IN CONDUCTING WORK
WITHIN AN ORGANIZATION
 EXTERNAL-OPERATIONAL:THE
WORK RELATED
COMMUNICATION THAT AN
ORGANIZATION DOES WITH
PEOPLE OUTSIDE
 PERSONAL:ALL
COMMUNICATION IN AN
ORGANIZATION THAT OCURES
WITHOUT PURPOSE AS FAR AS
BUSINESS CONCERNED

18. MASS COMMUNICATION
MEDIATOR IS REQUIRED
TO TRANSMIT
E.X:JOURNALS,BOOKS,
IT IS MORE PERSUASIVE
IN THE NATURE THAN
ANY OTHER FORM OF
COMMMUNICATION
AND REQUIRED OUT
MOST CARE ON PART OF
SENDER IN ENCODING
THE MESSAGE

19. FLOW OF C0MMUNICATION
DOWNWARD UPWARD
LATERAL OR
HORIZONTAL
DIAGONAL
OR CROSS-WISE

20. Flow of Communication
Downward
Upward
Lateral or Horizontal
Diagonal or Cross-wise

21. DOWNWARD COMMUNICATION
UPPER DEGNITY TO
LOWER
IT IS ADEQUATELY
BALANCED BY
UPWARD
COMMUNICATION
E.X:OFFICE;

22. UPWARD COMMUNICATION
LOWER DEGNITY TO
UPPER DEGNITY
DEPENDS ON THE
ORGANIZATIONAL
CULTURE

23. LATERAL COMMUNICATION DETWEEN PEER OR
HIERARCHICALLY
EQUIVALENT EMPLOYEES
 IT SAVE TIME,FACILIATE
COORDINATION AND
BRIDGE THE
COMMUNICATION GAP
AMONG VARIOUS
DEPERTMENTS
 EITHER ADVANTAGES OR
DISADVANTAGES
ENABLES THE SHARING OF
INFORMATION WITH A VIEW
TO APPRISE THE PEER GROUP
OF ACTIVITIES OF A
DEPERTMENT
 VITAL FOR THE GROWTH OF
ORGANIZATOIN

24. DIAGONAL COMMUNICATION
FLOWS N ALL
DIRECTIONS AND
CUTS ACROSS
FUNCTIONS AND
LEVELS IN AN
ORGANIZATION
IT IS QUICK AND
EFFICIENT
IT IS ENCOURAGED BY
SOCIAL NETWORKING

25. Communication Networks
Formal Network:
Chain network
Y- network
Wheel network
Circle network
All channel network

26. Communication Networks
Informal Network:
Single strand
Gossip
Probability
Cluster

27. Technical Communication
Oral Forms
Face-to-face communication
Telephone Talk
Meetings
Seminars
Conferences
Dictation
Instructions
Presentations
Group discussions
Interviews (employment/press)
Video conferences
Voice conferences
Written Forms
Memos
Letters
E-mails
Faxes
Notices
Circulars
Newsletters
Reports
Proposals
Research papers
Bulletins
Brochures
Manuals
In-house journals

28. Conclusion
Your communication skills can make a difference
between being hired and fired.
Will will find a way….
Practice makes a man perfect…
*****