1. Chris Torpy7 F LI N D ER SI A PL
MOU N TAI N C R EEK, QLD , 4557 AU STR ALI A
(07) 5493 8919 / 0432 034 185
(E) C H R I STOR PY 69@ G MAI L. C O M. AU
PROFESSIONAL HISTORY
WOOLWORTHS, SUNSHINE COAST
Store Manager
Big Top Aug 15 - present
Nambour Oct 13 - Aug 15
Kawana: Oct 10 - Oct 13
Gympie: July 08 - Oct 10
Noosaville: Jan 08 - July 08
Big Top: April 07 - Jan 08
Relief 10.3: Oct06 - Apr07
WOOLWORTHS, CANBERRA
Store Manager Yass: Feb 04 - Oct 2006
Charnwood: June 03 - Feb 04
 Maintain knowledge of current sales and promotions, policies regarding; payment and exchanges,
and security practices.
 Develop and mentor staff to find future departmental and store managers.
 Develop staff within departments to achieve KPI's.
 Work and adhere to KPI's; evaluate records related to sales, wages, targets and cost of doing
business.
 Merchandise the store based on customer needs, desires and demographic area.
 Manage, coach and mentor Assistant manager/Department Managers to achieve company
standards and targets.
 Manage, coach and develop Assistant/Department Managers to enable their career progression and
a skilled and knowledgeable workforce within Woolworths.
 Resolve customer complaints regarding sales and service and follow up accordingly.
 Manage, plan and direct staffing levels, training, and performance evaluations to develop and control
sales and departmental/store KPI’s
 Work to reduce and eliminate staff and customer accidents and incidents through safe initiatives.
Maintain a OH&S Standards, follow up on return to work plans and create a 'work safe' culture.
 Adhere to company and government legislation, implement and guide staff to follow new policies and
procedures.
 Audit departments on a regular basis to make sure policies and procedures are being abided and
followed.
 Look for future growth opportunities through sales report, consumer trends and competitor activity.

2. WOOLWORTHS, CANBERRA
Long life Trading Manager Across various Jan 97 - June 03
Fresh Food Trading Manager ACT Stores:
Duty Manager
 Support Store Managers.
 Check to ensure that appropriate changes are made to resolve customer complaints.
Support and mentor Department Managers to achieve store standards and company KPI's.
 Perform required administrational tasks, follow legislations.
WOOLWORTHS - Relief Roles
Area Manager 10.3 Sunshine Coast
 Work with Store Managers to control spending and bring the Area within budgeted targets.
 Report directly to and support the Regional Managers goals and objectives.
 Ensure stores are presented to and beyond the required standards, and that in-store merchandising
is following plan and/or creating a successful shopping experience for the local customers.
 Audit stores and ensure all stores are working to meet all OH&S, food safety and fire safety
requirements.
 Read and respond to regional and national correspondents accordingly and maintain reports within
the store's that will assist with future groth opportunities.
 Communicate effectively with all store managers either by phone or email.
 Assist with HR movements/issues in a timely and effective manner.
 Develop staff within stores to increase store performances.
Meat Specialist: ACT Region
 Communicate with Area Meat Managers and Regional Meat Specialists to keep up-to-date on
Current Meat needs, programs and issues.
 Ensure store meat layouts meet requirements of each store and reflect the customer's needs/wants.
 Make sure all meat OH&S and food safety guidelines are being met.
 Encourage and bring out a passion from the Meat Managers through incentives and friendly
competition.
Refit Manager: Dickson ACT
 Manage the refit of a store that was located in one of Canberra's older suburbs and that had not
been refit in some years.
 Liaise with the Store Manager, Site Manager and Tradesman to coordinate efforts to get the job
done on time and to budget.
 Prepare and present the store each morning to be open for normal trade.
 Train and Manage staff to achieve results at short notice.
 Think outside the box when the unexpected happened or things did not go to plan.

3. New Store Set up: Yass NSW
Charnwood ACT
 Manage the New Store Opening and set up of Yass NSW and conversion of IGA Charnwood to a
new Woolworths Store.
 Liaise with the Area Manager, Site Manager and Tradesmen to coordinate the successful, well
merchandised and well presented opening of the stores within the given time frame and budgets.
 Yass -referring to the blue prints for complete set up and layout of store.
-utilise and managing staff provided by other stores for the setup and allocating roles
according to their skills and abilities.
 Charnwood - the complete stripping back and dismantling of an extremely old and dirty IGA store,
to a presentable Woolworths store.
 Working under pressure to complete the change over, on time and within budget under difficult
circumstances.
 Managing staff to work without incidents in environments that may have had poor safety signage
and/or unsafe layouts.
WESTPAC, CANBERRA
International Business Banking 1987 - 1997
 Liaise with international customer's such as Embassy's to facilitate their banking needs.
 Maintain relationships and identify opportunities.
 Broker and manage stock dealings of large sums of international clients monies.
 Work under pressure to complete deals with in time frames required.
 General banking - deposits, withdrawals, cheques
 Work to safety guidelines, including following all procedures to maintain security throughout the
bank.
CERTIFICATES / TRAINING
 WHSO QLD Completed 2007
 WOW Food Safety across all fresh departments Ongoing
 WOW Food Safety across all longlife departments Ongoing
 Personal Leadership Completed 2007
 RSA Training 1999 refresh 2005
 Tabacco Training Ongoing
 QLD fire safety 2006 / Ongoing
 Business Acumen/Day to Day Management Completed 2011
 St JOHNS First Aid CERT # QLD530333 Completed June '15
EDUCATION
DARRAMALAN COLLEGE, CANBERRA, ACT AUSTRALIA 1982 - 1987
Completed coursework years 7-12
 Year 12 Certificate- Math, Science, English, Business, PE, Legal, French

4. ADDITIONAL SKILLS
 Full C Class QLD Drivers License
 Proficient MS Word, Outlook skills
 Use of Ipad and Iphone
INTERESTS
 Family Time- I have a Daughter Taylah 3yrs and twin 1 year olds Bailee and Will
 Sport- Rugby, Golf, Boating, Fishing
REFERENCES
David Barnes
QLD Risk & Safety Manager
Woolworths
0404 821 110
Scott Mackay
Group Manager
Woolworths
0404 829 636