What does it mean to be a diversity leader? Over the past several years, diversity has been a hot topic. However, as times change, and business challenges increase, the term has become a stale reference to check off a list of politically correct requirements. As leaders in diversity, we are challenged to educate, energize, and excite our organization around diversity initiatives. These initiatives build the foundation of creativity, innovation, and transformative results. Diversity and Inclusion leaders are key players on the executive leadership team with the specific responsibility for ensuring that human resources are honored, embraced, and ready to contribute great value. Diversity and Inclusion leaders are trusted advisors that fundamentally create strategies that result in corporate cultural transformations to effectively support the mission and vision of the organization. To continue to be successful and safeguard the great work and efforts of those before you, you must create a brand and image that reflects high integrity and strong leadership capacity. This workshop will arm you with the skills you need to change your leadership image and effectively function as a vital part of the leadership vision. Learning Objective: Diversity leaders create a brand and image that supports and reflects competence and business value. Outcomes-At the end of this workshop, participants will be able to: a. Explore key diversity and inclusion leadership and management skills b. Understand strategies for building the right brand and image c. Examine what it means to transform organizational culture d. Create a personal plan for excellence in diversity and inclusion leadership e. Explore business challenges that impact diversity and inclusion leaders

1. October 11–13, 2012
Leadership Impacts
Leadership Excellence in Action
A Roadmap to Inspire and Engage People and Teams
October 2012

2. October 11–13, 2012
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3. Agenda
• Panelists Introductions
• Introduction
• Presentations
– What behaviors, knowledge, and skills do you
need to grow and develop as a leader?
– What unique qualities, power, and influence
impact people and teams?
– How will you measure success?
• Café Round Table
• Closing
3

4. Moderator
Lisa J. Wicker
Vice President, Office of Employee
Relations and HR Compliance
Lowe’s
4

5. Panelists
Anitra N. Manning, Ed.D. Sandra Y. Jeffcoat, Ph.D.
First VP and Business Learning Strategist Associate Technical Fellow
SunTrust Bank Boeing
Letha J. Jepson, Ph.D.
IT Director
Boeing
5

6. Introduction to
Leadership Impacts
Lisa Wicker
6

7. Leadership Impacts
• The concept of leadership is talked about so much, we all should be
experts. We use and hear words like inspire, engage, and motivate as we
seek real solutions to leadership challenges.
• This workshop looks at the concept of leadership in action.
 What behaviors, knowledge, and skills do you need to grow and develop as a
leader?
 How will you measure success?
 What unique qualities, power, and influence impact people and teams?
• Today, you will engage with executives and will discover ways to turn you
into tangible leadership value. This roadmap will take you from good to
great leadership.
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8. Leaders Around the Nation
8

9. What behaviors,
knowledge, and skills
do you need to grow
and develop as a
leader?
Anitra N. Manning, Ed.D.
9

10. Lighting the Pathway to Leadership Success
Leadership Creative Negotiation and
Publications/
Read Daniel on the Line Volunteer Hogan Aversion Influence
Toastmaster Essays/Blogs
Goleman’s for a Leadership Methods Courses/
s/Speaking /Social Media
Emotional Nonprofit Forecast Webinars
Coach
Intelligence Board Series
Mind
mapping Online and Workplace
Hogan
Live Engagement/
Leadership
Skill Development/Advancement
Business Partner
Forecast Wardrobe/ Meeting Relationship
Series Stylist Management Building School
Take a 360 Classes/
Degree Seminars
Global
Assessment Decision Making
Thinking
Exhibiting
Sector Global/
Read/Take Identify and
Leadership Interdisciplinary
Courses on Contribute Global/
Thinking Manage your
Organization to Project Interdisciplinary
Leader Thinking Energy
Take Courses Strategy and
Design Roles
on Conflict,
Feedback
Interpersonal
Communication
Coaching
Develop your
Brand
Develop
Meaning
Executive/Professional Development/Reading/On the Job Training
Mentoring/Executive Coaching/Sponsorship
Networking
Leading a
Emotional Leading Communica Successful Developing Business Courage/
Intelligence Change tion Team Others Creativity Acumen Commitment
Manning, A., 2012 (STI)
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Universal Competencies
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11. What unique qualities,
power, and influence
impact people and
teams?
Letha J. Jepson, Ph.D.
1
1

12. Basic Ingredients to Leadership
• Guiding vision
• Passion
• Integrity
– Trust
– Curiosity
– Daring
Underlying this are the basic principles of Attitude,
Communication Style and Leadership Behavior Values
12

13. Attitude
What does having a positive attitude mean?
• Accepting challenges as opportunities
• Commitment – minds, hearts, hands
(involvement)
• Believe in teamwork, sharing and being
dependable
• Good dose of enthusiasm and humor
• “Can do” attitude – believe in what we do and
making it happen
• Other characteristics include – motivation,
adaptability, integrity and honesty
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14. Examine Your Personal Communication
Style
• Start with yourself – Become aware of what you are doing that
encourages or discourages open and candid conversation.
• Non-verbal language – Is your nonverbal communication in line
with your spoken words? Get feedback from someone you
trust.
• Listening skills – Practice active listening skills;
paraphrase and summarize to ensure you’ve gotten the
message. Give the speaker your full attention.
• Interpersonal skills – Use a non-confrontational tone of
voice. Avoid emotionally charged words. Allow people to
state their position and perceptions. Avoid becoming
defensive.
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15. Leadership Behavior Values
• Not only do we need to “espouse” leadership behavior
values, we need to show “values in action”.
– Espouse = support and believe in
– Action = demonstrate leadership behaviors
• “Together, we are inspired to make a difference and each
of us chooses to do so…”
– Act in a manner that leaves no doubt/being accountable
– Engage everyone to be committed to a culture that
recognizes the value and potential of our people
– Recognize those that are demonstrating Leadership
Behaviors
– Showcase stories of courage, success and/or struggles
– Leadership at all levels
15

16. Questions to Ask Yourself
• How would you describe your attitude?
• How would you describe your
communication style?
• How would you describe your
leadership style/behavior?
16

17. How will you measure
success?
Sandra Y. Jeffcoat, Ph.D.
17

18. Measurement of a Successful Leader
• How do you measure your leadership?
– Is it how much money you make?
– Is it your position?
– Is how big of an office and the type of furniture you may have?
– Is it how well you dress?
– Is it how fine of a car you drive?
– Is it how many people are below you?
– Is it how few people are above you?
Or are these by products of success?
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19. Successful Leaders
Partnerships Motivated
Relationships Mentorships
Followers
The Road of Measurements for Leadership Success!
19

20. Café Round Table
• 20 minutes round table
– Panelist address questions
– Rotate every 20 minutes to specific table assignment
• Goals
– Access to leaders
– Provide life examples
20

21. Closing
• Recap
– Key take aways
– Summary
– Closing notes
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22. Lisa Wicker
• Appointed in September 2011, Wicker is responsible for leading the Office of Employee Relations and HR Compliance. This includes
developing short and long term strategies for implementing cultural change in all aspects of how the company engages talent for a
competitive advantage throughout its entire business enterprise. In addition, she is responsible for HR process, policy and procedures and
ER central services and programs.
• Previously, Wicker held leadership roles which included Chief Diversity Officer, Head of Talent Acquisition. Leadership Development and
Human Resources and Employee Relations Group Executive for Manufacturing, Advance Manufacturing Engineering, Supply, and Stamping
Operations in Automotive. She was responsible for maintaining a supervisory relationship for Human Resources matters within the
Manufacturing organization.
• Prior to joining Chrysler in 2001, Wicker was Vice President of Human Resources, MGM Grand Detroit. She was the first African American
female to be named to that position in the company’s international operations.
• She is internationally recognized as a leader in human resources, development, and training with over 20 years experience in
manufacturing, organizational dynamics and change management. She has presented to global audiences representing more than eighty
countries on the subject of workplace morale, balance and worklife, inclusion and diversity in such countries as Spain, Korea, and Germany.
• Wicker has been appointed to and serves on numerous boards, including Vice Chair, Alternatives for Girls, and was a member of the White
House Steering Committee on Historically Black Colleges & Universities (HBCUs).
• Wicker was voted “One of the most successful business women in Detroit" by the Detroit News, a recipient of the 2003 National Women of
Color "Professional Achievement Award, in 2010 she was recognized as one of the 100 most successful African Americans by Uptown
Professional Magazine.
• She has been an adjunct professor in the School of Business Administration at Wayne State University and is a graduate of the Detroit
Regional Chamber of Commerce’s Leadership Detroit program and is an Author of several leadership books.
• A native of Greenville, Mississippi, Wicker earned a Bachelor’s Degree in Labor Industrial Relations from Michigan State University and
Masters Degree in Business Management from Central Michigan. She has attended the University of Michigan Executive Business School in
Ann Arbor and the International Institute Advanced Executive Program for Management Development (IMD) in Lausanne, Switzerland.
• Wicker is currently serving as a Trustee for the Board of Directors at Stillman College and a Trustee for the Board of Directors for Lowe’s
Charitable and Educational Foundation, Inc.
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23. Anitra N. Manning, Ed.D.
• With service to pharmaceutical, financial, and nonprofit sectors, Anitra N. Manning, Ed.D. is experienced in providing deep
and strategic solutions to organizations and individuals seeking to advance their leadership capabilities.
• Anitra has served as leadership development consultant to the national headquarters of Girl Scouts of the USA where she
developed the architecture for and advanced the needs of council CEOs, board chairs, and C-suite executives throughout the
Movement with similar service to corporate executive women throughout the State of North Carolina as the Founding
Director of the Meredith College Institute for Women’s Leadership.
• Anitra currently develops strategic leadership and learning solutions for SunTrust Bank headquartered in Atlanta, Georgia
where she is First Vice President and Business Learning Strategist.
• She earned a Doctor of Education degree in Administrative and Policy Studies with a concentration on Adult and Higher
Education Management from the University of Pittsburgh where she was a K. Leroy Irvis Fellow and a Master of Science
degree in Public Policy and Management from Carnegie-Mellon University’s H. John Heinz III School of Public Policy and
Management where she was a Heinz Fellow for Service to Communities, Families, and Schools. She is also a very proud
graduate of Hampton University where she majored in Political Science.
• A native New Yorker, Anitra is enjoys the Arts, run/walks, and spending time with dear family and friends.
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24. Sandra Y. Jeffcoat, Ph.D.
• Dr. Sandra Jeffcoat is a member of the Boeing Technical Excellence Program (the first African-American female), a 2007 National Society of
Black Engineers Lifetime Achievement Award winner, and a 2005 National Women of Color in STEM award winner.
• She has as over 30 years of experience in Information Technology. Major contributions include successfully design and implementation of
automated data management tools; successful design and implementation of systems impact analysis tool; successful design and
implementation of a metadata management tool; resolving major data issues for military contracts and successful implementation of the
initial Boeing Employee Portal.
• Prior to joining The Boeing Company, she served as technical consultant, project manager, and system architect and database administrator
for such corporations as Eastman Kodak, AT&T, CSC, NCR, Mead Paper Corporation and various federal and local government agencies. She
has designed, constructed and implemented major application systems in manufacturing, finance, communications and military areas. Has a
B.S. Degree in Economics and Mathematics, an M.B.A. with an emphasis in Information Technology, and a Ph.D. in Leadership and Change.
• She has co-authored and published articles on system architecture, project management and data management. She has been a keynote
speaker for major vendors and technical conferences as well as a speaker for the International Leadership Association in the Netherlands.
Additionally, she served as a technical mentor and advisor to Cleveland High School InfoTech Academy, a Bill Gates sponsored school, where
she aided in the development of the project-based learning curriculum. She has served as the community liaison for design and build of local
community centers and development of programs for those centers to serve disadvantaged youth.
• Sandra has served as a representative for the Seattle Public Schools small schools initiative and represented them at various conferences. In
addition, she: Is the co-founder of Helping Youth Pursue Excellence (HIPE), an organization formed to give local youth some positive activities
in the community, Is the Co-founder of Seattle Select Sports, a south Seattle non-profit sports organization designed to improve disadvantage
youth academically and socially.
• She currently represents The Boeing Company on the University of Phoenix Education Advisory Board and is currently a member of the
international Leadership Association and the International Association of System Architects, an Executive Board member of the Pacific
Northwest AAU Youth Sports Program, and a technical advisor to Mt. Zion Baptist Church Technology Ministry.
• She has served as President and Vice President of local chapters of Delta Sigma Theta Sorority, Inc., a public service sorority, as Commissioner
of South King County Junior Football, and an Advisor Board member of Cross City Campaign for Urban School Reform.
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25. Letha J. Jepson, Ph.D.
• Joye was born at Travis AFB, California. She attended Washington State University and graduated with a B.S. in Computer Science in
1981. She then entered the United States Air Force as a Second Lieutenant. While on active duty, Joye received her Master of Science
Degree in Computer Systems Management from Creighton University. After serving six years as a Computing Systems officer, she
resigned her commission.
• She joined Boeing in 1987 and had assignments in Defense and Space – the Air Force’s AWACS program and the Navy’s P3 Update IV
program. She then joined the Education & Training organization in Boeing Computing Services as a Software Engineering Instructor.
She moved to Research & Technology, Software Engineering and supported the Training Curriculum, Graphical User Interface (GUI)
Program Initiative, Boeing Commercial’s DCAC/MRM and the Technology Transfer Initiative. She joined the REDARS/BOLD (Reference
Engineering Data Automated Retrieval System/Boeing On-Line Delivery) in 1996. She started out as the System Engineering/Software
Test Manager then assumed the role of Program Manager in 1998. She became Director, Companywide Applications in August 1999.
She then was assigned as the Director for the Boeing/Employee Portal Program in April 2001. She was assigned as the Director for
Production Services in December 2002 where she had responsibility that provided continuous availability and operation of computing
infrastructure.
• Joye was named IT Director for the Enterprise Help Desk in November 2005 where she expanded the services from northwest centric to
enterprise wide services. She received her PhD in Leadership and Change from Antioch University in 2010. She is currently the Director
of Global 24/7 IT Operations.
• Joye is married to Rob and they have two children, ages 29 and 24 and a granddaughter. She enjoys spending time with her family,
hiking, camping and just about any type of sports (soccer, golf, football, baseball, basketball, etc.).
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