Resume SKILLS: · Excellent organizational skills · Strong customer relations skills · Dependable team member · Quick Learner and attentive to details · Punctual, Adaptable, and Active · Work well within workplace guidelines WORK EXPERIENCE: Fraud Specialist TD Bank-Mahwah, NJ 01/2018-Present · Conducting transaction review/verification (factoring past or current related behavior) on designated product fraud alerts and placing appropriate holds where needed · Maintaining files and documenting investigative activities on all fraud alerts. · Adding, changing, and deleting information in multiple system screens within multiple systems. Customer service agent TD Bank-Mahwah, NJ 06-2015/12-2017 · Answering calls and customers inquiries in a respectful manner · Solving customers issues and suggesting ideas to avoid same issues · Processing mails for updating customer’s account · Covering the help line when needed · Awards: Top Performer of the month (Hard and Soft Skills) on 06/2016; 7/2016; Soft Skills Top Performer 02/2017; Wow rewards (Passion) 02/2017, Top performer Hard Skills May 2017, Hard Skills Top Performer May 2017, Wow Club Member on 07/2017; Top Performer Hard Skills on 09/2017. Driver/Caterer / Lead Chelsea Food Services/United Airlines- Newark, NJ 04-2013/06-2015 · Loading and unloading trucks · Ensure compliance using airlines specifications · Communicate effectively with other team members · Lead of a team of nine agents · Awards: Employee of the month October 2014 EDUCATION: · University of Ouagadougou Master’s in Economics and Business Administration 11-2005/12-2009 · Essex County College ESL 09-2011/04-2012 · DeVry University/ Keller Graduate School MBA 01/2016- current Page 1 RECRUITMENT NOTICE AT THE REGIONAL REGULATORY AUTHORITY OF THE ECOWAS ELECTRICITY SECTOR (ERERA) The Regional Regulatory Authority of the Electricity Sector of ECOWAS (ARREC) is an ECOWAS Specialized Institution created in January 2008 by the Conference of Heads of State and Government of ECOWAS, whose The main tasks are to regulate cross-border exchanges of electricity, create an environment conducive to investment for energy projects and provide technical support to national regulators in the sector electricity from ECOWAS member states. ERERA has developed a five-year program of activities based on its plan implementation strategy for which it has obtained the support of several financial partners, including the European Union (EU) and the United States United for International Development (USAID). One of the main compon ...

1. Resume
SKILLS:
· Excellent organizational skills
· Strong customer relations skills
· Dependable team member
· Quick Learner and attentive to details
· Punctual, Adaptable, and Active
· Work well within workplace guidelines
WORK EXPERIENCE:
Fraud Specialist TD Bank-Mahwah, NJ
01/2018-Present
· Conducting transaction review/verification (factoring past or
current related behavior) on designated product fraud alerts and
placing appropriate holds where needed
· Maintaining files and documenting investigative activities on
all fraud alerts.
· Adding, changing, and deleting information in multiple system
screens within multiple systems.
Customer service agent TD Bank-Mahwah, NJ
06-2015/12-2017
· Answering calls and customers inquiries in a respectful
manner
· Solving customers issues and suggesting ideas to avoid same
issues
· Processing mails for updating customer’s account
· Covering the help line when needed
· Awards: Top Performer of the month (Hard and Soft Skills) on
06/2016; 7/2016; Soft Skills Top Performer 02/2017; Wow
rewards (Passion) 02/2017, Top performer Hard Skills May

2. 2017, Hard Skills Top Performer May 2017, Wow Club Member
on 07/2017; Top Performer Hard Skills on 09/2017.
Driver/Caterer / Lead Chelsea Food Services/United
Airlines- Newark, NJ 04-2013/06-2015
· Loading and unloading trucks
· Ensure compliance using airlines specifications
· Communicate effectively with other team members
· Lead of a team of nine agents
· Awards: Employee of the month October 2014
EDUCATION:
· University of Ouagadougou Master’s in Economics and
Business Administration 11-2005/12-2009
· Essex County College ESL
09-2011/04-2012
· DeVry University/ Keller Graduate School MBA
01/2016- current
Page 1
RECRUITMENT NOTICE
AT
THE REGIONAL REGULATORY AUTHORITY OF THE
ECOWAS ELECTRICITY SECTOR
(ERERA)
The Regional Regulatory Authority of the Electricity Sector of
ECOWAS
(ARREC) is an ECOWAS Specialized Institution created in
January 2008 by
the Conference of Heads of State and Government of ECOWAS,
whose
The main tasks are to regulate cross-border exchanges of
electricity,

3. create an environment conducive to investment for energy
projects
and provide technical support to national regulators in the
sector
electricity from ECOWAS member states.
ERERA has developed a five-year program of activities based
on its plan
implementation strategy for which it has obtained the support of
several
financial partners, including the European Union (EU) and the
United States
United for International Development (USAID). One of the
main
components of the technical assistance programs concluded with
these two
partners includes the recruitment of additional staff for
strengthen the operational capacity of ERERA. For this purpose,
and in order to support
its pool of experts to ensure the effectiveness of regulation,
ERERA
recruit qualified and qualified people with
ability to work in teams on complex projects, to lead
research and prepare technical reports.
The duly qualified and experienced citizens of the Community
Economic States of West Africa (ECOWAS) are invited to
present
their candidatures for the following contractual posts to the
Authority of
Regional Regulation of the Electricity Sector of ECOWAS
(ERERA) to its
Headquartered in Accra, Republic of G
Page 1
RECRUITMENT NOTICE
AT

4. THE REGIONAL REGULATORY AUTHORITY OF THE
ECOWAS ELECTRICITY SECTOR
(ERERA)
The Regional Regulatory Authority of the Electricity Sector of
ECOWAS
(ARREC) is an ECOWAS Specialized Institution created in
January 2008 by
the Conference of Heads of State and Government of ECOWAS,
whose
The main tasks are to regulate cross-border exchanges of
electricity,
create an environment conducive to investment for energy
projects
and provide technical support to national regulators in the
sector
electricity from ECOWAS member states.
ERERA has developed a five-year program of activities based
on its plan
implementation strategy for which it has obtained the support of
several
financial partners, including the European Union (EU) and the
United States
United for International Development (USAID). One of the
main
components of the technical assistance programs concluded with
these two
partners includes the recruitment of additional staff for
strengthen the operational capacity of ERERA. For this purpose,
and in order to support

5. its pool of experts to ensure the effectiveness of regulation,
ERERA
recruit qualified and qualified people with
ability to work in teams on complex projects, to lead
research and prepare technical reports.
The duly qualified and experienced citizens of the Community
Economic States of West Africa (ECOWAS) are invited to
present
their candidatures for the following contractual posts to the
Authority of
Regional Regulation of the Electricity Sector of ECOWAS
(ERERA) to its
Headquartered in Accra, Republic of Ghana:
.
2. POSITION:
FINANCIAL AND ACCOUNTING ANALYST
GRADE:
P2 / P3 equivalent
MONTHLY SALARY: Euros 5,000
STATUS:
Contract financed by the European Union
DURATION:
Two (02) years renewable
PLACE OF ASSIGNMENT: Accra (GHANA)
functions

6. Under the supervision of the President of ERERA, he / she will
be in charge of the management
the EU project and other ERERA projects, in particular to:
- Acting as Senior Adviser on Financial and Economic Issues
related to studies carried out under the ERERA / EU project or
other partners
financial
- Conduct financial analyzes for the studies carried out under
the project
ERERA / EU and for all other regulatory studies carried out by
ERERA for the
development of the regional electricity market;
- Support to the development of the market transport tariff
methodology
regional electricity and monitoring of its implementation
- Support to the development of principles and rules of
accounting separation on the market
Electricity of ECOWAS Member States and monitoring their
implementation
- Monitor financial information requirements and undertake a
cost-benefit analysis.
- Produce, document, file, maintain and prepare project
financial reports
ERERA / EU in accordance with EU accounting standards and
directives, and ensure
same function for other ERERA projects;
- Implement budget control procedures and ensure that
expenses approved for payment have been included in the
budget of the
project
- Supervise the preparation of bank reconciliation statements for
accounts
project banking
- Perform any other official mission that may be entrusted to
him by the hierarchy.
Qualifications / Experiences / Skills

7. ▪ Have at least a first degree university degree in finance,
accounting, economics or business administration.
▪ Have a professional qualification or a professional accounting
diploma,
as for example CA, ACCA, CIMA, etc.)
▪ Be familiar with all aspects of financial accounting software
and master
at least one major accounting software.
▪ Have a thorough knowledge of accounting software design,
budgeting and strategic financial planning would constitute
also an additional asset.
Page 4
▪ Be able to present sensitive points / positions and prepare
reports
as soon as possible
▪ Being able to work independently with a high degree of
responsibility and with a minimum of supervision
▪ To have experience in regional or international organizations
would be a
advantage.
▪ Good team spirit and performance oriented, ability to work in
a
multicultural team.
▪ Must have computer skills and good computer skills
interpersonal relationships.
▪ Excellent communication skills (oral, written and
presentation) and
interpersonal (team spirit).
Age
The candidate must be under 50 years old.
Language
Must be fluent in one of the official languages of the ECOWAS
Commission,
English, French and Portuguese. A working knowledge of
another of these

8. languages would be an advantage.
The candidates will have to send , at the latest on Friday August
30, 2019, at 17.00 hours
GMT, an electronic copy of their letter of motivation and their
curriculum vitae to
the following email address: [email protected]
In accordance with its desire to accelerate and improve the
recruitment process,
ERERA will only accept applications online
4. POST:
JUNIOR ECONOMIST EXPERT
GRADE:
P2 / P3 equivalent
MONTHLY SALARY: USD 6.500
STATUS:
Contract funded by USAID
DURATION:
One (01) year renewable
PLACE OF ASSIGNMENT: Accra (GHANA)
functions
Under the supervision of the Senior Economist Expert, he / she
will be in charge of the management of
economic and tariff issues, in particular for:
▪ Formulate, propose, revise and apply the regional pricing
methodology
and the pricing model for the regional electricity market.
▪ Support the Senior Economist Expert in the definition of
energy policy
regional level and the harmonization of national policies on
regulation of electricity.
▪ Ensure the collection and analysis of technical, economic and
and ensure their accuracy and consistency, as well as
develop and update statistical databases covering
ERERA's activities.

9. ▪ Oversee and ensure effective dissemination of statistics and
provide advice on
their analysis and interpretation.
▪ Monitor and analyze the financial situation of the operators,
evaluate and monitor the assets
and the accounting separation of the operators' activities.
▪ Participate in benchmarking and economic forecasting.
▪ Participate in the benchmarking of the economic and financial
performances of
operators at regional level with periodic updates.
▪ Propose the improvement of regulatory tools in the Member
States (support
developing models and methods of economic regulation and
support to mediation activities).
▪ Participate in the negotiation of cooperation agreements with
the authorities in
competition burden.
▪ Any other task assigned by the hierarchy.
Qualifications / Experiences / Skills
▪ Have at least a first university degree in economics,
finance, or any other related field.
▪ Five (05) years of professional experience including at least
three (3) years
in the energy sector and two (2) in economic regulation.
▪ Experience in regional or international organizations would be
a
advantage
Page 7
▪ Ability to present sensitive points / positions and prepare
reports
as soon as possible
▪ Ability to work independently with a high degree of
responsibility and with a minimum of supervision
▪ Experience in regional or international organizations would be
a

10. advantage.
▪ Good team spirit and performance oriented, ability to work in
a
multicultural team.
▪ Have computer skills and have good skills in
interpersonal relationships.
▪ Excellent communication skills (oral, written and
presentation) and
interpersonal (team spirit) ..
Age
The candidate must be under 50 years old.
Language
Must be fluent in one of the official languages of the ECOWAS
Commission,
English, French and Portuguese. A working knowledge of
another of these
languages would be an advantage.
The candidates will have to send , at the latest on Friday August
30, 2019, at 17.00 hours
GMT, an electronic copy of their letter of motivation and their
curriculum vitae to
the following email address: [email protected]
In accordance with its desire to accelerate and improve the
recruitment process,
ERERA will only accept applications online.