1. ASHLEY HOLLAND
3098 FAIRHAVEN CIRCLE CROWN POINT, INDIANA 46307
(219)488-7264 ▪ alh495@lionmail.lindenwood.edu ▪ BA Lindenwood University
Education
Lindenwood University
05/2016 ▪ Bachelors of Arts Cum Laude
 Major: Business Administration
Skills
 Opera Operating System, OnQ Operating System, PBX, Micros, Customer Service, Problem Resolution,
Microsoft Office, Public Speaking, Teamwork, Team Management
Experience
Guest service Representative ▪ 05/16 - present
Radisson Hotel Star Plaza ▪ White Lodging
Checking guests in and out of the hotel, running reports on credit, arrivals, reservations, and rate variances, creating an inviting
atmosphere for Radisson guests, complaint resolution
Front Desk Agent ▪ 01/16 – 05/16
Hilton St. Louis Airport ▪ LHM (Lodging Hospitality Management)
Checking guests in and out of the hotel, managing the parking gate, facilitating room service orders, relaying information to
various hotel departments, phone operation, guest resolution, incident prevention
Café Employee ▪ 09/13-1/16
Evans Commons ▪ Lindenwood University
Provided service during peak dining hours, time card management, office organization, food preparation
Pool Supervisor/Lifeguard ▪ 0 5 /0 8- 0 9/1 5
Lakes of the Four Seasons Pool
Collect revenue and fees, maintain office, establish schedules, advanced swim lesson instructor, monitored chlorine levels,
inspected facilities, monitored lifeguards on duty
Volunteer Work
Crown Point High School Dive Coach: Present assist in the instruction of proper springboard diving techniques,
advancement of skills, and team development
Indiana Ballet Theatre: Present assist with choreography, rehearsals, and promotions
Additional Notes
Lindenwood University Women’s Rugby Team 2014-2016
Lindenwood University Women’s Swim and Dive Team 2013-2014
International Travel experience: Italy, Austria, Germany