Anuradha Gupta is seeking a challenging position in IT with an organization where she can enhance her skills. She has 3 years and 8 months of experience in pre-sales, predominantly in the telecom sector. This includes requirements gathering, business analysis, proposals, and implementation. She is proficient in communication, presentations, analytics, and team building/management. She has a PGDM in marketing and IT and a BCom in advertising, sales promotion, and sales management.

1. ANURADHA GUPTA
14, Empire House Mob: 07424684297
Clarence Street, Swindon Email: anuradhagupta1382@gmail.com
Wiltshire SN1 2JF
CAREER OBJECTIVE
Seeking a challenging position in an IT organization where I could enhance my skills and prove my strength and
quality of work aligned with company’s goals and objectives
BRIEF OVERVIEW
 An MBA graduate with 3years 8 months of experience Pre Sales pre-dominantly in Telecom sector
 Exposure in end-to-end implementation of networking products, right from requirement gathering,
business Analysis, system study, gap and impact analysis, customer proposals & implementation
documents.
 Pre-sales & Solution Designing
 Hands on experience in preparation of RFPs & RFIs.
 Experience in Sales Collateral Creation
 Maintaining high quality of work and meeting SLAs even when the accuracy is well maintained.
 Experience in Client Interaction, Relationship Management and Engagement
 Proven ability to deliver high quality results in short-time frames, working in demanding and extremely
high pressure environments and actively contributed to the strategic decisions.
 Effective communicator with excellent relationship building and interpersonal skills; possess a flexible
and oriented attitude with strong analytical, problem solving and organizational building abilities
PROFESSIONAL EXPERIENCE
Sify Technology Limited, Bangalore, India
Account Manager – Enterprise Division 5 May’07 – 7th
Jan’11
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2.  Undertaking Requirements Gathering and Analysis on business needs and problems identified by the
Sales and Marketing and other identified stakeholders.
 Responsible for Account Management which includes Sales targets for penetration, deepening
relationships and driving cross sell opportunities.
 Develop new accounts and/or expand existing accounts within an established geographic territory.
 Ensuring minimum gap between the expectations of the end users and the final deliverable from
technical team.
 Cover all the accounts assigned, build relationship with decision makers to open new opportunities.
 Conduct ongoing performance review with client on SLA compliance.
 Ensure timely collections from the set of assigned accounts and maintain a healthy business.
 Handling customer’s specific requirements internally with various teams to ensure quality solution,
timely delivery, and top-class support leading to customer satisfaction.
 Escalate customer issues, process anomalies and pain points in a timely manner to seniors.
SKILLS SET
 Excellent Communication & Presentation skills.
 Proficient in Analytical skills.
 Team building and Team management.
 Adopting different leadership styles for different situations.
 Research Capabilities to perform various researches on internet and public databases.
IT PROFICIENCY
 Operating System- Windows 95/98/2000/XP
 Software Packages- MS Office 97/2000/2003/XP
 3 years Diploma from Tata InfoTech Ltd. ( 2001-2004)
PROJECTS UNDERTAKEN (SUMMER INTERSHIP)
 4 months Summer Internship on MRP in Supply Chain Alignment at Tata Motors from May-Aug 2006
o Contributed in the Automation of in-house material procurement using SAP (MM module)
 4 months Summer Internship on Public Relations at Steel Authority of India from May-Aug 2004
o Contributed in designing of several Advertisements and News Letters for the Press Release
EDUCATION DETAILS
 Balaji Institute of Telecom & Management ( BITM ) Pune Maharashtra
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3. Post Graduate Diploma in Management (PGDM). Specialization in Marketing (major) and IT (minor)
in the academic session 2005-07.
 Ranchi University – St Xavier’s College Ranchi Jharkhand
B.Com (Advertising, Sales Promotion & Sales Mgt) in the academic session 2001-2004.
PERSONAL DETAILS
• Father’s Name N. K. Gupta
• D.O.B 13th August 1982
• Gender Female
• Marital Status Married
• Languages Known English and Hindi
• References Based on Request
Declaration
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Date: Anuradha Gupta
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