leadership Management

1. 1
Motivate Your Audience
Tell a story
Use natural humor
Unusual statistics Know their level of knowledge
speak their language
variety in a presentation

2. 2
Create a need -
Get yourself excited – eye contact and available yourself
before class, at breaks and after class
Establish a long range objectives – see bigger pictures like
the overall presentation
Apply contents to life – role play and action plans
– Know their level of knowledge
– speak their language
– variety in a presentation – change every 8 minutes
90/20/8
– Learn from good instructors

3. 3
2. Introduction
– General guidelines:
• write notes on index card
• eye contact
• drink water if you are thirsty. Not iced water
• vary your voice – pitch, volume, short dramatic pauses, speed of
delivery
• watch your language! – everyday language, friendly
• mannerism – adjust your clothes, scratch your ear or nose, brush
back your hair
2.1 introduction: gain attention
open with high energy, animation and
enthusiasm
don’t apologize
give the audience an overview
be aware of your appearance
be aware of your voice – tone, enunciation, pace
and speed, word choice

4. 4
Next Steps
 Quotation
 Challenging questions
 Description of incidents
 Poems
 Word games
 Visuals Props
 Activities
2.2 Aims
• Specific
• Measurable
• Achievable
• Relevant
• Time Table

5. 5
2.3 Transition
– Physical movement
– Use of media
– Change of Media
– Mini-Summary
– Q&A
– Pause
2.4 Overview
• Tell them your big pictures

6. 6
3.1 Delivery Skills
• Verbal
–pleasant
–natural
–dynamic
–expressive
–easily heard
– posture – confidence, alert
– hand gesture
– body movement – step forward, a step backward, lateral
movement
– facial expression
– eye contact
• Nonverbal Delivery Skills

7. 7
• Delivery the content:
–step by step
–clear and concise
–tell them why
–stress key points
–avoid jargon and buzz words
–speak at moderate speed
3.2 Use of multimedia
• Flip Chart
 write big and well
 use color – red for underline, black/blue/green for main text,
pink/brown, purple and yellow: least visible
 use exact words,
 face your audience,
 post them
 use symbol, box and bullet points
 reverse techniques

8. 8
4.1 facilitation Skills
– Set ground rules
– Learn to wait before responding – count to 10
– Redirect questions to the group – Ping Pong
– Use the energy of the group – rest, humor, stretch break
– Avoid making judgment statements – Which’s not very
funny? How can you believe that?
– Listen attentively – look into their eyes
• Paraphrase to clarify
• Use flipchart – keep track of ideas. KISS
• Synthesize – don’t just record. Get comment and build
on each other’s thought
• Summarize periodically

9. 9
• Label sidetracks – use card or signals
• Park it – parking lot
• Give reinforcement – verbal and non verbal – thank you
and thumb up
• Keep air time under 40%
• Check for understanding
• Ask participants to summarize
• Ask others for opinion
• Summarize and move on

10. 10
• test verbally for understanding
–keep question short and to the point
–usually 2 –3 questions
–gain confidence and making progress

11. 11
A. Administration of Training Program
1. Ensure conducive atmosphere for learning.
2. Document all training activities and proceedings.
3. Ensure all activities are well-coordinated.
4. Provide adequate administrative services throughout the
training duration.
B. Facilitation
Facilitation is one very important area of responsibility
during actual implementation of the training. It assists the
resource speakers in bringing about learning among
participants by ensuring an atmosphere most conducive
for training. Training facilitators are usually composed of
experienced person.

12. 12
C. Determining Group Behavior
The facilitator/s and resource speaker/s can easily identify
appropriate methodology to be used by groups behavior.
One popular method is the listing of various types of group
behavior using “animal coding”
ANIMAL CODING
1. CARABAO
A natural hardwall whose pre-set motions are almost
impossible to alter
*Trainer’s Approach
A painstaking effort would be required for this character
who at most times could be more convinced with the
support of his own peers.

13. 13
2. LION
The participant of kingly bearing who dominate the
discussion and who gets upset when somebody disagrees with
his/her ideas.
*Trainer’s Approach
Organized facilitation which prompts monopoly of discussion
would be appropriate for this character ; consistent reminders
on objective and openness among the partners would be
advisable.
ANIMAL CODING
ANIMAL CODING
3. OSTRICH
An attention seeker who gets too conscious in the choice
of words, delivery of thought, impact of messages and at
times, even personal appearances.
*Trainer’s Approach
The best approach would be to “give credit when due,
but never overdo.”

14. 14
ANIMAL CODING
4. CAT
A yawning character who sleeps his way throughout the
training.
*Trainer’s Approach
Unfreezing activities with the participant in limelight
would be effective although delegating responsibilities on
this character would keep him busy throughout.
ANIMAL CODING
5. FOX
Who shyly works his way in the discussion to test the
limits of the trainers’ knowledge on the subject matter and
capability to deliver.
*Trainer’s Approach
At times his behavior has positive effect on the trainer
who is forced to prepare his best; although it may be best
to admit limitations humbly in such a situation.

15. 15
ANIMAL CODING
6. MONKEY
A usual clown whose antics can be more annoying than
amusing.
*Trainer’s Approach
A casual reminder on unnecessary expenditure of energy
addressed to the whole group would be advisable.
ANIMAL CODING
7. TURTLE
The reserved type who has to be forced open in order to be
heard.
*Trainer’s Approach
Effective facilitation which on this end “would let the
quiet speak” is still best recommended.

16. 16
ANIMAL CODING
8. SNAKE
The type who likes to beat around the bush before striking
the point.
*Trainer’s Approach
The best of time could be avoided if rules pertaining to time
management in group discussions were stated at the very start.
*Trainer’s Approach
Directing trigger questions to this character will always result
in a sure response.
ANIMAL CODING
9. FISH
The character with an unblinking stare which
could be interpreted to be either a positive or a
negative feedback and who puts most trainers
in a state of quandary.

17. 17
*Trainer’s Approach
“To quiet those who speak too much” would be an effective
approach for this extreme from the turtle (7).
ANIMAL CODING
10. FROG
A great speaker who does not say anything new.
*Trainer’s Approach
This withdrawing behavior could be best be remedied
through good facilitation which encourages participation.
ANIMAL CODING
11. RABBIT
The type who runs away from group conflicts.

18. 18
*Trainer’s Approach
A patient prodding of this character’s ideas which could prove
to be proudly valuable or of no worth at all should be effective.
ANIMAL CODING
12. GIRAFFE
Who’s too proud to join in the discussion
*Trainer’s Approach
A theoretical and academic character could always be humbled
by ground experiences.
ANIMAL CODING
13. OWL
Whose book bound ideas are usually offline to actual
experiences and particular learning's.

19. 19
*Trainer’s Approach
A trigger question which would make this character realize
that not all sides are correct would be the best approach.
ANIMAL CODING
14. CHAMELEON
The type who agrees with all sides of a group conflict
D. Handling Training Problems
1. Identify/Analyze the problem
2. Consider personalities of individual/s involved
3. Provide list of possible solutions
4. Some common problems experiences by facilitator

20. 20
THANKS
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