Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Hawkins, Zita resume 2016 (2)

62 views

Published on

  • Be the first to comment

  • Be the first to like this

Hawkins, Zita resume 2016 (2)

  1. 1. 1 ZITA P. HAWKINS 6516 Tower Drive, #301  Alexandria, VA 22306 C: (703) 919-0619  E-mail: zitahawkins1993@gmail.com SUMMARY Administrative professional with 15 plus years of experience in the Planning, Catering, Restaurant, and Non-Profit industries. Proven expertise in Office Administration, Accounting, Event Planning and Coordination. Expertise in Word, Excel, PowerPoint, and proficiency in Access. Outstanding leadership, organizational, interpersonal and communication skills. Excellent decision-making, problem solving, and multi-tasking skills. Ability to achieve intended results in fast-paced, high-pressured environments. Interned for the White House in 1995 with Security Clearance. PROFESSIONAL EXPERIENCE Home Goods, Alexandria, VA Oct 2013 – Present Cash Office Accountant / Floor Coordinator  Reconciliations and for daily store sales ranging from $15,000 to $30,000  Accurately account for all “money bags” of cashier’s registers at end of each employee’s shift and the end of the business day.  Prepares on a timely basis all deposits to be picked up by armored car service.  Prepare “money bags” for each cashier’s register.  Input registered numbers in a computer database of daily sales to be reviewed by home office.  Engage in communications and sale of merchandise with customers daily. Mansion on O Street, Washington, DC Nov 2013 - Dec 2015 Event Manager  Coordinated and organized Special Events from start to finish  Instructed, directed and supervised staff and guest during events.  Brought and maintained new business and existing clients  Booked special events –wedding receptions, luncheons, dinners, showers, corporate, retreats, conferences  Promoted Mansion Event Business  Created and reviewed client contracts before and after the events.  Ability to multi-task, displayed focus and complete concentration on events, demonstrated excellent customer, provided immediate attention. B. Smith’s Restaurant, Union Station, Washington, DC May 2012 – Oct 2013 Catering Director / Assistant Restaurant Manager  Successfully developed, managed, and maintained multiple databases and information for clients and members.  Booked private events (private rooms) such as luncheons, dinners and receptions/buyouts for clients.  Ability to handle high volume of guests with guidance and control.  Negotiated contracts with vendors and clients, contract modifications.  Collected and settled revenue for both the Restaurant sales and Catering Department.  Scheduled and worked with Clients for walk-thru’s of venues.  Responded to and handled guest problems and complaints (problem solver).  Increased yearly profits with new and former business clients.  Hosted and supervised events with Senators, Congressmen, actors, business companies and government organizations.
  2. 2. 2 Zanzibar Restaurant and Entertainment Group, Washington, DC Dec 1999 – Oct 2010 Senior Manager / Special Events Manager  Oversaw travel and hotel logistics for high profile and celebrity clientele.  Maintained client relationships by insuring customer confidentiality and securing all sensitive information.  Scheduled and coordinated business meetings, answering phones, receiving deliveries, and ordering supplies, processed and issued invoices to clients and vendors.  Handled high volume of guest (2000 – 3000) on weekly basis.  Negotiated, analyzed and issued contracts to clients, contract modifications.  Administered the terms and conditions of the contracts.  Prepared Banquet Event Orders (contracts) to clients, staff and upper manager for review.  Recruited, trained, delegated, coached, motivated and evaluated the performance of 80-100 staff employees. UCC Insurance Board, Inc., Gaithersburg, MD May 1995 – April 2004 Account Executive Manage and respond to a high volume of phone / web quote inquiries, research, and process information.  Scheduled and coordinated business meetings, answered phones, received deliveries, and ordered supplies.  Maintained customer records, provided research and updated Point System and Applied System’s WinTam databases. EDUCATION BS, Mass Communications, Norfolk State University, Norfolk, VA

×