This document is a resume for Ellen Berger seeking a position in hospitality catering or event planning. It summarizes her 27 years of experience in hotel catering and event management, including positions as Catering Manager and Director of Catering at several hotels. Her strengths include event planning, catering, menu planning, sales, and developing customer relationships. She is described as dedicated, detail-oriented, and a leader who can drive revenue and upsell events.

1. 3 7 4 0 S . B EA R S T . U NI T H
Santa Ana, CA 92704
714-595-2677  E LB E R 3 4 7 6@O UT LO O K . C O M
E L L E N B E R G E R
OBJECTIVE
Seeking a position in Hospitality Catering or Event field which will fully utilize my
extensive skills in Catering Sales and Event Planning, customer relations, teamwork
and leadership, and management of effective administrative systems.
FUNCTIONAL SUMMARY
For over twenty-seven years I have worked in the hotel catering and event industry,
mostly with large corporate and association conventions, as well as local corporate
customers. Strengths include Event, Catering, Menu planning and Meeting planning
and execution, Event sales, as well as developing lasting customer relationships, and
excellent verbal and written communication skills
My customers would describe me as dedicated, passionate, caring and honest, as
well as extremely detail oriented, driven, thorough, supportive, and a problem
solver. From my internal operations teams you will hear the same, also that I am a
team player and a leader, as well as one who will drive revenue and upsell all events.
KEY QUALIFICATIONS
* Goal oriented with demonstrated leadership abilities
* Ability to manage people, projects, objectives and deadlines
* Highly organized multi-tasker, extremely detail oriented; excellent decision making
skills
* Outstanding logistical planning and organizational ability with close attention to
details
* Flexible; able to adjust and adapt as needed within a project
* Sales and detailed coordination of all types of corporate and social events for
10-5000 people
* Strong preparation, organization and project management skills,
* A problem solving team player
* Weekly and monthly forecasting
* Enthusiastic style, plus the ability and willingness to take the initiative and assume
responsibility
* Excellent verbal and written communication skills
* Sense of humor and ability to create strong customer relationships

2. EMPLOYMENT
1/2014-present Hospitality Task Force Manager Various locations
Anabella Hotel-Catering Anaheim
Avenue of the Arts Wyndham-Catering Costa Mesa
Hyatt Regency Milwaukee-Catering Milwaukee
Gaylord Opryland-Catering Nashville
6/2000-1/2014 Anaheim Marriott Hotel Anaheim, CA
Senior Event Catering Manager
Work mainly with large or high profile Corporate or Association groups and conventions, as
well as large local corporate meetings and events, coordinate all event details, including menu
planning, room sets, production, audio visual, special requests and budgets with customers
to ensure overall event success.
Participate in or lead customer site inspections, and work with Sales on customer FAMs
throughout the year
Prepare all Event Orders, and Event Resumes in a timely manner and interface with all
property operations departments and customer to ensure consistent, high level service
throughout the pre-event, event and post-event phases of property events.
Recognize opportunities to maximize revenue by up-selling and offering enhancements to
create outstanding events. Sales and detailing of all affiliated groups associated with large
citywide conventions.
On site contact for all customers when in house and liaison between contact and hotel
operations teams
8/98-6/2000 Crystal Gateway Marriott Hotel Arlington, VA
Catering Manager
11/97-4/98 Colonial Hilton Lynnfield, MA
Director of Catering
1/97-8/97 Omni Inner Harbor Hotel Baltimore, MD
Director of Catering and Convention Services
5/96-1/97 Innovative Gourmet Baltimore, MD
Account Executive
7/95-3/96 Raleigh Marriott Crabtree Valley Raleigh, NC
Director of Catering
8/89-7/95 San Francisco Marriott Hotel San Francisco, CA
Senior Catering Manager (2/94-7/95)
Catering Manager (8/91-2/94)
Executive Meeting Manager (2/90-8/91)
Convention Floor Manager (8/89-2/90
1/88-8/89 Holiday Inn Milpitas Milpitas, CA
Director of Catering
3/87-12/87 Holiday Inn Golden Gateway San Francisco, CA
Catering Manager
11/84-11/86 AMFAC Hotel Burlingame, CA
Catering Sales & Convention Services Mgr
9/83-11/84 Dunfey Hotel San Mateo, CA

3. Meeting Coordinator
REFERENCES
Peter Gunther Tammi Chaabani
Director, Global Communication Director of Event Operations
Maxwell Event Communication Anaheim Marriott
Cell: 714-262-0738 714-748-2439
Pgunther1@yahoo.com tammi.chaabani@marriott.com
Sharol Zambukos Laura Mundy
Administrative Director Global Head of Compliance
Christermon Foundation Experian
9 Orchard, Suite 100 475 Anton Blvd
Lake Forest, CA 92630 Costa Mesa, CA 92626
Office: 949.837.5291 Office 714-830-5855
Cell: 949.351.0663 Cell 951-206-2332
abisp@cfsc.occoxmail.com laura.mundy@experian.com
Heather Campbell Sally Bedwell, CMP
Lead Associate Manager, Meetings and Tradeshows
Booz Allen Hamilton Produce Marketing Association
Campbell_heather@bah.com 302-607-2143
703 599 5389 sbedwell@pma.com
Ron Kurjanowicz
Senior Advisor
Office of the Deputy Assistant Secretary of the Air Force for Science,
Technology, and Engineering
Ronald.j.kurjanowicz.civ@mail.mil
703 258 2530
EDUCATION_______________________________ ____________________
California State University, Sacramento
BS, Recreation and Park Administration 1983