Helana Shokry is seeking a career opportunity with a background in psychology from Rutgers University. She has experience planning weddings and events through her personal business as well as serving customers in restaurants. Her resume highlights coursework in psychology, business management, and human resources. She is currently working as a server at Longhorn Steakhouse and has previous experience in customer service roles at Wawa.

1. Helana M. Shokry
344 Monroe Avenue
Cherry Hill, NJ 08002
(856) 952-8020
Helana.Shokry@gmail.com
Objective
College Graduate Seeking Career Opportunity
Education
Rutgers University, Camden, NJ
B.S. Psychology - May 2016 (Business Management Courses)
Minor: Human Resources
Course Work
Psychology of Adolescence
Research Methods
Abnormal Psychology
Human Emotions
Clinical Psychology
Ethics in Psychology
Psychology of Childhood
Health Psychology
Experimental Psychology/Lab
Social Psychology
Psychology of Human Judgment
Criminal Law
Legal Environment of Business
Micro/Macro-Economics
Strategic Human Resource Management
Organizational Behavior
Ethics and Social Responsibility
Ethics and Business
Career Planning and Career Management
Intro to Financial Accounting
American Politics
Government and Politics S/Se Asia
Women and Politics
Philosophy- Appearance and Reality
Employment Experience
Wedding and Event Planner- Enchanting Visions (Personal Start-Up Business), Cherry Hill, NJ June 1, 2015- Current (On Hold)
• Arrange meetings with clients by phone, email, and social media
• Record client information on contract related to event/contact with client
• Set up budgeting sheets, basic plan outline, and payment plans
• Prepare and send proposals to clients and handle follow-up activities
• Keep in constant contact with vendors to ensure excellent service at event
• Ensure that every detail is coordinated at the day of event
• Confer with clients to determine their needs for planning events
• Provide clients with information on what can be done and how event can be managed within the
budget
• Accompany clients to different venues and assist them in choosing the right venue
• Provide clients with information about venue of choice
• Interview vendors and hire ones that meet the budget and criteria for specific event
• Ensure that all material such as furniture and supplies are available for event
• Negotiate rates with vendors and make sure that catering details are handled properly
• Ensure a backup plan in case of inclement weather
• Run rehearsals with client to make sure day of event goes smoothly
• Arrange for decorations and all incoming items to make sure that they are placed in a proper
manner
• Provide supervising day-of services to all clients
Server: Longhorn Steakhouse/ Bahama Breeze, Cherry Hill,NJ October 2015-Current
• Greet guest, take order, and serve 15+ guests at once
• Help with preparation of food in the kitchen
• Clear, Buss, and Re-set all tables continuously throughout shift
• Handled all transactions with care and in timely manner
• Customize each service according to guest to make an enjoyable dining experience
• Demonstrated a friendly disposition in communicating with customers
• Kept work environment clean and fully supplied
• Handled cash, check, and credit card receipts responsibly
• Served all guests in a respectful manner
Role Player: Dalpar Co., CWU, Joint Base, Fort Dix (Air force, Army -Military) August 2012/2013, July 2014 (Seasonal)
• Helped with the training of airmen/soldiers on real life missions and scenarios to prepare for deployment.
• Acted as a translator, customs patrol, and village civilian
Shift Manager : Wawa, Inc., Cinnaminson, NJ March 2012 - September 2012
• Reconciliation of daily sales receipts, and kept records of financial transactions
• Assisted in areas of customer service, sales, marketing, quality assurance, inventory control, delivery invoice verification, and inventory
stocking.
• Work environment required the ability to multi-task, think under pressure, and involved physical labor
• Worked double shifts to pay for college education
• Assisted in training new employees to meet Wawa Inc. expectations and guidelines
• Handled all customer complaints in a proper manner
• Supervised three or more employees in a single shift
• Took extreme safety measures and precautions in case of emergency
Customer Service Associate: Wawa Inc., Cinnaminson, NJ January 2011- March 2012