1. Helana M. Shokry
344 Monroe Avenue
Cherry Hill, NJ 08002
(856) 952-8020
Helana.Shokry@gmail.com
Objective
College Graduate Seeking Career Opportunity
Education
Rutgers University, Camden, NJ
B.S. Psychology - May 2016 (Business Management Courses)
Minor: Human Resources
Course Work
Psychology of Adolescence
Research Methods
Abnormal Psychology
Human Emotions
Clinical Psychology
Ethics in Psychology
Psychology of Childhood
Health Psychology
Experimental Psychology/Lab
Social Psychology
Psychology of Human Judgment
Criminal Law
Legal Environment of Business
Micro/Macro-Economics
Strategic Human Resource Management
Organizational Behavior
Ethics and Social Responsibility
Ethics and Business
Career Planning and Career Management
Intro to Financial Accounting
American Politics
Government and Politics S/Se Asia
Women and Politics
Philosophy- Appearance and Reality
Employment Experience
Wedding and Event Planner- Enchanting Visions (Personal Start-Up Business), Cherry Hill, NJ June 1, 2015- Current (On Hold)
• Arrange meetings with clients by phone, email, and social media
• Record client information on contract related to event/contact with client
• Set up budgeting sheets, basic plan outline, and payment plans
• Prepare and send proposals to clients and handle follow-up activities
• Keep in constant contact with vendors to ensure excellent service at event
• Ensure that every detail is coordinated at the day of event
• Confer with clients to determine their needs for planning events
• Provide clients with information on what can be done and how event can be managed within the
budget
• Accompany clients to different venues and assist them in choosing the right venue
• Provide clients with information about venue of choice
• Interview vendors and hire ones that meet the budget and criteria for specific event
• Ensure that all material such as furniture and supplies are available for event
• Negotiate rates with vendors and make sure that catering details are handled properly
• Ensure a backup plan in case of inclement weather
• Run rehearsals with client to make sure day of event goes smoothly
• Arrange for decorations and all incoming items to make sure that they are placed in a proper
manner
• Provide supervising day-of services to all clients
Server: Longhorn Steakhouse/ Bahama Breeze, Cherry Hill,NJ October 2015-Current
• Greet guest, take order, and serve 15+ guests at once
• Help with preparation of food in the kitchen
• Clear, Buss, and Re-set all tables continuously throughout shift
• Handled all transactions with care and in timely manner
• Customize each service according to guest to make an enjoyable dining experience
• Demonstrated a friendly disposition in communicating with customers
• Kept work environment clean and fully supplied
• Handled cash, check, and credit card receipts responsibly
• Served all guests in a respectful manner
Role Player: Dalpar Co., CWU, Joint Base, Fort Dix (Air force, Army -Military) August 2012/2013, July 2014 (Seasonal)
• Helped with the training of airmen/soldiers on real life missions and scenarios to prepare for deployment.
• Acted as a translator, customs patrol, and village civilian
Shift Manager : Wawa, Inc., Cinnaminson, NJ March 2012 - September 2012
• Reconciliation of daily sales receipts, and kept records of financial transactions
• Assisted in areas of customer service, sales, marketing, quality assurance, inventory control, delivery invoice verification, and inventory
stocking.
• Work environment required the ability to multi-task, think under pressure, and involved physical labor
• Worked double shifts to pay for college education
• Assisted in training new employees to meet Wawa Inc. expectations and guidelines
• Handled all customer complaints in a proper manner
• Supervised three or more employees in a single shift
• Took extreme safety measures and precautions in case of emergency
Customer Service Associate: Wawa Inc., Cinnaminson, NJ January 2011- March 2012