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Yvonne Silcox Resume

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Yvonne Silcox Resume

  1. 1. Yvonne S. Silcox 4063 Estancia Way, Melbourne, FL 32934  727-403-3169 yvonne.silcox@yahoo.com Skillset: Typing 80 WPM, Microsoft Word, Publisher, Excel, Outlook EXPERIENCE ________________________________________________________________________ July 2015-March 2016 RE/MAX Response Clearwater,FL Administrative Manager . Responsible for the delivery, management,and reporting processes related to residential real estate transaction for a portfolio of properties for a high volume office. Worked directly with the real estate clients and broker with responsibilityfor all aspects ofthe real estate sales transaction process. Responsibilities included,butnot be limited to:  Oversight and execution of the entire real estate transaction from contract to closing examining all contracts carefully  Audit each file to ensure all appropriate documentation is in compliance with regulatoryguidelines.  Coordination with end client,broker and other subjectmatter experts necessaryto deliver and ultim ately complete the sale of subjectproperties ofclients  Prepare listing and sales contracts and all mandatoryaddendums for each new listing and contractfor sale.  Create timelines and checklistfor each pending sale and ensure thateverything is completed in a timely manner (i.e.home inspection,loan commitment,survey, appraisal,etc.).  Ensure that each listing is updated in MLS database with mostcomplete and updated information 2007-2015 Trinico Inc Clearwater,FL General Manager / Co-Owner Oversaw all aspects ofProperty Managementin accordance with companymission statement,including maximization of financial performance,guestsatisfaction,and staffdevelopmentwithin established quality standards.Responsible for the hiring,training and discipline ofall hotel staff.  Responsible for managementof 20 room motel,12 rental properties and one commercial property.  Managed 12 rental properties including showing when vacant,required maintenance and improvements and all phases oflease construction and renewal,accounts payable and receivables  Planned and implemented renovations to exterior and interior of motel property including budgeting, design,obtaining bids and managing the entire process from startto finish.  Worked diligentlyto train and mentor an effective team of staff, which has resulted in positive guest relations,improved propertymaintenance and overall employee job satisfaction  Developed a marketing plan and several ad campaigns creating publicityfor the motel business and it’s long-standing business reputation of60+ years in business.  Complete dailyguestreconciliation including guestcheck-in and check-out,dailycash and credit reports and bank deposits,accounts receivables and payables  Received the prestigious “White Gloves Award” from Superior Small Lodging for two consecutive years (2014,2015) in recognition ofmeeting very strict guidelines for extraordinary clean accommodations
  2. 2. 2010 –2012 Raymond James & Associates,Inc. Clearwater,FL Marketing Associate Worked in a dynamic team environment to coordinate,monitor and assistin the implementation ofmarketing and communications plans and projects for a private investmentproducts team.  Responsible for all avenues of client communication bydelivering timelyand pertinent communication using email,mass mail,surveys, phone calls, personal greeting cards,etc.  Answer client phone calls using “service first” attitude,with an emphasis on timelyresolve to client issues  Accurately maintain clientrecords using database,to thoroughly documentand journal all written and verbal communication with clients.  Designed various types ofclient publications including newsletters, clienttailored reports, birthday cards,clientsurveys, invitations,etc.  Planned various branch and clientfunctions within guidelines and per branch budget  Regularlyupdated companysocial media and companywebsite: http://www.raymondjames.com/briggs/ assuring timelyand relevant information,as well as tracking statistical information relevantto the site  Prepare clientreports for client and prospectmeetings. Assure thatall files contain appropriate documents,flyers and various materials as needed  Generate monthly log,scan and archive all branch documentation for compliance purposes using Excel  Assure that all documents are reviewed for compliance purposes,logged,reviewed by branch manager,and updated before expiration 2004 – 2007 Good Shepherd Lutheran Church & Pre-School State College,PA Parish Administrator  Maintain church membership database  Provide a central focal pointfor parishioners to communicate with Pastor and various church staff.  Produce all church publications (bulletins,newsletters,ads,etc.)  Answer all incoming phone calls  Coordinated all parish special events,services and meetings. Education ________________________________________________________________ Concordia University St. Paul, MN B.A. Marketing Managementand Innovation St. Petersburg College Clearwater,FL A.S. Word & Information Processing 2012-Present Licensed as Florida Real Estate Sales Associate Clearwater,FL

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