Yvonne S. Silcox
4063 Estancia Way, Melbourne, FL 32934 727-403-3169
Skillset: Typing 80 WPM, Microsoft Word, Publisher, Excel, Outlook
July 2015-March 2016 RE/MAX Response Clearwater,FL
Responsible for the delivery, management,and reporting processes related to residential real estate
transaction for a portfolio of properties for a high volume office.
Worked directly with the real estate clients and broker with responsibilityfor all aspects ofthe real estate
sales transaction process.
Responsibilities included,butnot be limited to:
Oversight and execution of the entire real estate transaction from contract to closing examining all
Audit each file to ensure all appropriate documentation is in compliance with regulatoryguidelines.
Coordination with end client,broker and other subjectmatter experts necessaryto deliver and ultim ately
complete the sale of subjectproperties ofclients
Prepare listing and sales contracts and all mandatoryaddendums for each new listing and contractfor
Create timelines and checklistfor each pending sale and ensure thateverything is completed in a timely
manner (i.e.home inspection,loan commitment,survey, appraisal,etc.).
Ensure that each listing is updated in MLS database with mostcomplete and updated information
2007-2015 Trinico Inc Clearwater,FL
General Manager / Co-Owner
Oversaw all aspects ofProperty Managementin accordance with companymission statement,including
maximization of financial performance,guestsatisfaction,and staffdevelopmentwithin established quality
standards.Responsible for the hiring,training and discipline ofall hotel staff.
Responsible for managementof 20 room motel,12 rental properties and one commercial property.
Managed 12 rental properties including showing when vacant,required maintenance and improvements
and all phases oflease construction and renewal,accounts payable and receivables
Planned and implemented renovations to exterior and interior of motel property including budgeting,
design,obtaining bids and managing the entire process from startto finish.
Worked diligentlyto train and mentor an effective team of staff, which has resulted in positive guest
relations,improved propertymaintenance and overall employee job satisfaction
Developed a marketing plan and several ad campaigns creating publicityfor the motel business and it’s
long-standing business reputation of60+ years in business.
Complete dailyguestreconciliation including guestcheck-in and check-out,dailycash and credit
reports and bank deposits,accounts receivables and payables
Received the prestigious “White Gloves Award” from Superior Small Lodging for two consecutive
years (2014,2015) in recognition ofmeeting very strict guidelines for extraordinary clean
2010 –2012 Raymond James & Associates,Inc. Clearwater,FL
Worked in a dynamic team environment to coordinate,monitor and assistin the implementation ofmarketing and
communications plans and projects for a private investmentproducts team.
Responsible for all avenues of client communication bydelivering timelyand pertinent
communication using email,mass mail,surveys, phone calls, personal greeting cards,etc.
Answer client phone calls using “service first” attitude,with an emphasis on timelyresolve to client
Accurately maintain clientrecords using database,to thoroughly documentand journal all written
and verbal communication with clients.
Designed various types ofclient publications including newsletters, clienttailored reports, birthday
Planned various branch and clientfunctions within guidelines and per branch budget
Regularlyupdated companysocial media and companywebsite:
http://www.raymondjames.com/briggs/ assuring timelyand relevant information,as well as tracking
statistical information relevantto the site
Prepare clientreports for client and prospectmeetings. Assure thatall files contain appropriate
documents,flyers and various materials as needed
Generate monthly log,scan and archive all branch documentation for compliance purposes using
Assure that all documents are reviewed for compliance purposes,logged,reviewed by branch
manager,and updated before expiration
2004 – 2007 Good Shepherd Lutheran Church & Pre-School State College,PA
Maintain church membership database
Provide a central focal pointfor parishioners to communicate with Pastor and various church staff.
Produce all church publications (bulletins,newsletters,ads,etc.)
Answer all incoming phone calls
Coordinated all parish special events,services and meetings.
Concordia University St. Paul, MN
B.A. Marketing Managementand Innovation
St. Petersburg College Clearwater,FL
A.S. Word & Information Processing
2012-Present Licensed as Florida Real Estate Sales Associate Clearwater,FL