1. MARIA T JACKSON
2555 Hampton Road Unit 5303 Henderson, NV 89052 cell (702) 279-7796 email: tesswa@gmail.com
OBJECTIVE
Secure a position with a leading organization that will lead to a long term career relationship. I want to be part
of the success in an environment of growth and excellence.
EXPERIENCE
Bank Teller
Total of ten (10) years of banking experience, operated Microsoft Word, Microsoft Office, WordPerfect,
DOS, bills detection, Community Reinvestment Act, bank product sales. Attended teller training schools,
trained at the New Accounts and Loan processing department. Promoted to a Senior Teller and Vault
Teller. Responds to customer account inquiries the most 150 weekly accounts. Able to function well with
extreme attention to detail in a busy, high stress day to day work.
Account Payable
Assistant to the Business Manager of a Private Country Club of 600 members operated Microsoft NT,
Microsoft Windows, Excel, Lotus 1-2-3, Priority Club Systems, monthly inventory of Food and Beverage.
Property Management
Managed 200 apartment units, bookkeeping, verified and checked credit reports on prospective tenants,
prepare 3-day Notice to Quit or Cure for any violation with Rental Agreement, Operated Apple/Macintosh,
completed monthly rent surveys. Balanced month end reports, rent payments, and reconciliation.
Addresses and resolves questions, complaints, requests from tenants.
Customer Service
Assisted customers handled high-pressure situations and deadlines, effective communication concerning
customer needs, dealt with refunds/exchange, Deferred Payment Plan, operated multiple cash registers, 10
keys by touch.
Clerical
Data entry, statistical typing, filing, telephone screening, word processing, and general office
responsibilities. Operated PBX and handled numerous incoming calls.
Hotel Front Desk Clerk
Welcome and register guests and offer them services and room rates, highly skilled in greeting, registering,
and assigning rooms to guest in a polite and resourceful manner. Knowledge of using computers and basic
workplace equipment, including fax machine, copier and printer. Experienced in computing bill, collecting
payments and making change. Handles guests check in and check out's professionally and in a welcoming
and specialized manner, posted charges of room, food and beverage, phone, computed guests bills using
online system. Responsible for the hotel nightly audit. Highly skilled in customer service.
2. 2
RESPONSIBILITIES
Assisted customers and members, supervised tellers at the teller line, trained several employees, bonded and
entrusted with cash quantities in excess of $250,000.00. Balance Automated Teller Machines, Teller cash
dispensers, Teller Cash Recycles, totaling more than $250,000.00. Handled vault cash from $500,000.00 to
$1,000,000.00. Authorized to verify and approve teller loan and permanent/temporary cash fund checks.
Responsible for dividing and distributing daily drawer cash to the line tellers, responsible for weekly cash
shipments, balanced daily general ledgers, distributed daily reports to bank officers, scheduled meetings for
Bank President, sold numerous bank products. Knowledgeable sales experience including acquisition and
maintenance of customer accounts, product presentations, and sales advertising. Superior confidentiality and
attention to detail. Experienced in Account Payables, assisted members of the club, posted daily incoming
invoices, printed checks to pay invoices and mail them out, daily inventory and compared prices to meet club
budget, handled monthly report inventories, answered high volume of calls, sent out newsletters, and met
deadlines in a timely manner. Received rental payments, billed and sent out notices to tenants, scheduled work
orders for maintenance workers, move-in/move-out reports, balanced rent rolls and month end reports.
Verified applications for prospective new tenants.
Work History
2001 – 2002 VILLAGE COUNTRY CLUB Account Payable/Asst. To Business Manager
1999 – 2002 ECKERT INVESTMENTS Assistant Manager
1999 – 2001 LOMPOC INN/MARRIOTT Hotel Front Desk Clerk/Audit
1998 – 1999 SANTA BARBARA BANK & TRUST CSR/Teller
1998 – 1999 CHUMASH CASINO & RESORT Customer Service/Host/Vault
1997 – 1998 BANK OF HAWAII Teller/Branch Clerk
1992 – 1996 EL CAMINO NATIONAL BANK Senior Teller
1991 – 1992 AAFES – UK Customer Service
1989 – 1991 KEESLER FEDERAL CREDIT UNION Teller/New Accounts
1983 – 1986 USEA/US EMBASSY – PHILIPPINES Private Secretary
EDUCATION
1997 – 1996 CENTRAL COAST COLLEGE Clinical Medical Assistant
1977 – 1981 HOLY ANGEL UNIVERSITY – PHILS. Business Secretarial
AWARDS
1998 EMPLOYEE OF THE QUARTER Bank of Hawaii
1996 CUSTOMER SERVICE El Camino National Bank
1991 EMPLOYEE OF THE MONTH AAFES - UK
