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International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 5 Issue 3, March-April 2021 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
@ IJTSRD | Unique Paper ID – IJTSRD38678 | Volume – 5 | Issue – 3 | March-April 2021 Page 112
Expert Systems and Decision–Making
Arjumand Ali
M Tech, Computer Science Engineering, SSM College of Engineering, Pattan, Jammu and Kashmir
ABSTRACT
An Expert System in artificial intelligence is a computer application to solve
complex problems in a particular domain & make a right decision in order to
implement corrections.
KEYWORDS: Expert Systems, decision-making processing
How to cite this paper: Arjumand Ali
"Expert Systems and Decision–Making"
Published in
International Journal
of Trend in Scientific
Research and
Development
(ijtsrd), ISSN: 2456-
6470, Volume-5 |
Issue-3, April 2021,
pp.112-113, URL:
www.ijtsrd.com/papers/ijtsrd38678.pdf
Copyright © 2021 by author(s) and
International Journal ofTrendinScientific
Research and Development Journal. This
is an Open Access article distributed
under the terms of
the Creative
CommonsAttribution
License (CC BY 4.0)
(http://creativecommons.org/licenses/by/4.0)
1. INTRODUCTION
The purpose of this paper is to develop an expert system as
an interactive computer program the helps a user to solve a
complex programme about knowledge represented as if-
then rules & make a right decision .Decision-makingprocess
is inherently complex due to various forms of risks involved
the existing models for decision-making do not capture the
learned knowledge well enough.
A human "expert" could tackle two types of problems both
economical & professional.
Some of the features of expert system are:-
Understandable & reliable.
High Performance & responsive.
Capability of Expert Systems:-
Advising, assisting, demonstrating, interpreting input,
explaining, instructing, suggesting the alternative optionsto
users problems in decision –making & finally deriving a
solution ang predicting result.
Incapability of Expert Systems:-
Substituting decision taken by human & producing
inadequate knowledge base, prossessing accurate human
capabilities & producing output function & finally refining
thir owen knowledge.
Software Architecture/Components of Expert Systems
Following three are the components :
Knowledge Base
Inference Engine
User Interface
Human Expert-------- Knowledge
Engineer--------------
User
Components of expert system
IJTSRD38678
Knowledge
Base
Inference
Engine
User
Interface
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD38678 | Volume – 5 | Issue – 3 | March-April 2021 Page 113
1. Knowledge Base:-For intelligence knowledge is must
plus Knowledge base contains high quality knowledge
which is domain specific .The success of an expert
system depends highly on the precision & accurate
knowledge.
2. Inference Engine:-Inference Engine contains rules to
solve a problem, it is known as the brain of expert
system .To answer the users’ query it selects the rules &
facts to apply .Inference Engine helps in deducing a
problem & is also helpful for formulating conclusions.
3. User Interface:-This component of the expert system
takes query from a user in a readable form & passes itto
the inference engine & is the most part of the expert
system. At the end results are displayed to the user &
interface interacts with the expert system.
Advantages:-
1. The goal of expert system shouldbemadeexplicitrather
than implicit.
2. Development should be made rapid and maintenance
should be made easy.
3. It is possible to develop a prototype in days rather than
months or years with the rules of an expertsystemshell.
4. Maintenance & Integration issues became crucial.
Disadvantages:-
1. Knowledge acquisition problem.
2. In early expert systems more focus was given on Lisp
language which produced interpreted codeonly.Nowin
today’s generation of expert systems programming
languages such as Lisp, prolog,hardwareplatformssuch
as hadoop , COBOL ,lispmachines&personal computers.
As a result in early computers database integration &
system was difficult but in today’s expert systems
integration with large database systems & porting to
more standard platforms.
The process of building an expert system
The first step is to determine the characteristics of the
problem.
In the second step domain expert and knowledge engineer
work together.
In the last step knowledge is translated into an
understandable language by a knowledge engineer.
Knowledge Engineer also determines the typeofexplanation
& the use of uncertain knowledge in the reasoning process.
Applications
1. Medical & Hospital facilities.
2. Management of help desk.
3. Performance evaluation of an employee.
4. Detection of virus.
5. Optimization of data Warehouse.
6. Airline Cargo & Scheduling.
7. Stock market Training.
8. Loan Analysts.
9. Process Control & monitoring.
10. Scheduling & planning.
Barriers
1. The KE is technical
2. The expert is co-operative or not available or capable.
3. Management is not supportive enough.
4. The user does not trust the system.
Conclusions
Expert System Management is applied to the businessworld
in today’s computer technology. Maximum of cases have
shown that an expert system management is an invaluable
tool. But it is the responsibility of the managers to help
remove systems implementation & need to be aware of
systems barriers.
References
[1] lin E., Expert System for business applications:
potentials & limitations,” Journal of Systems
Management, Vol 37, No. 7, 1986 pp. 18-21
[2] Prerau, D. S., Knowledge Acquisition in the
development of a large Expert System,/’ AI Magazine,
Vol. 8, No. 1987,pp.43-51.
[3] Shamoon, S.,” The ‘ Expert’ that thinks likes a
underwriter,” Management Technology, Feb 1985.
[4] Silver M S., Systems that support decision makers:
Description & Analysis. Wiley Chister, 1991
[5] Shim, J. K. and j. s. Rice, ”Expert Systems Applications
to Managerial Accounting” Journal of Systems
Management, Vol.39, No.6, 1988, pp. 6-13.

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Expert Systems and Decision–Making

  • 1. International Journal of Trend in Scientific Research and Development (IJTSRD) Volume 5 Issue 3, March-April 2021 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470 @ IJTSRD | Unique Paper ID – IJTSRD38678 | Volume – 5 | Issue – 3 | March-April 2021 Page 112 Expert Systems and Decision–Making Arjumand Ali M Tech, Computer Science Engineering, SSM College of Engineering, Pattan, Jammu and Kashmir ABSTRACT An Expert System in artificial intelligence is a computer application to solve complex problems in a particular domain & make a right decision in order to implement corrections. KEYWORDS: Expert Systems, decision-making processing How to cite this paper: Arjumand Ali "Expert Systems and Decision–Making" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456- 6470, Volume-5 | Issue-3, April 2021, pp.112-113, URL: www.ijtsrd.com/papers/ijtsrd38678.pdf Copyright © 2021 by author(s) and International Journal ofTrendinScientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative CommonsAttribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0) 1. INTRODUCTION The purpose of this paper is to develop an expert system as an interactive computer program the helps a user to solve a complex programme about knowledge represented as if- then rules & make a right decision .Decision-makingprocess is inherently complex due to various forms of risks involved the existing models for decision-making do not capture the learned knowledge well enough. A human "expert" could tackle two types of problems both economical & professional. Some of the features of expert system are:- Understandable & reliable. High Performance & responsive. Capability of Expert Systems:- Advising, assisting, demonstrating, interpreting input, explaining, instructing, suggesting the alternative optionsto users problems in decision –making & finally deriving a solution ang predicting result. Incapability of Expert Systems:- Substituting decision taken by human & producing inadequate knowledge base, prossessing accurate human capabilities & producing output function & finally refining thir owen knowledge. Software Architecture/Components of Expert Systems Following three are the components : Knowledge Base Inference Engine User Interface Human Expert-------- Knowledge Engineer-------------- User Components of expert system IJTSRD38678 Knowledge Base Inference Engine User Interface
  • 2. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD38678 | Volume – 5 | Issue – 3 | March-April 2021 Page 113 1. Knowledge Base:-For intelligence knowledge is must plus Knowledge base contains high quality knowledge which is domain specific .The success of an expert system depends highly on the precision & accurate knowledge. 2. Inference Engine:-Inference Engine contains rules to solve a problem, it is known as the brain of expert system .To answer the users’ query it selects the rules & facts to apply .Inference Engine helps in deducing a problem & is also helpful for formulating conclusions. 3. User Interface:-This component of the expert system takes query from a user in a readable form & passes itto the inference engine & is the most part of the expert system. At the end results are displayed to the user & interface interacts with the expert system. Advantages:- 1. The goal of expert system shouldbemadeexplicitrather than implicit. 2. Development should be made rapid and maintenance should be made easy. 3. It is possible to develop a prototype in days rather than months or years with the rules of an expertsystemshell. 4. Maintenance & Integration issues became crucial. Disadvantages:- 1. Knowledge acquisition problem. 2. In early expert systems more focus was given on Lisp language which produced interpreted codeonly.Nowin today’s generation of expert systems programming languages such as Lisp, prolog,hardwareplatformssuch as hadoop , COBOL ,lispmachines&personal computers. As a result in early computers database integration & system was difficult but in today’s expert systems integration with large database systems & porting to more standard platforms. The process of building an expert system The first step is to determine the characteristics of the problem. In the second step domain expert and knowledge engineer work together. In the last step knowledge is translated into an understandable language by a knowledge engineer. Knowledge Engineer also determines the typeofexplanation & the use of uncertain knowledge in the reasoning process. Applications 1. Medical & Hospital facilities. 2. Management of help desk. 3. Performance evaluation of an employee. 4. Detection of virus. 5. Optimization of data Warehouse. 6. Airline Cargo & Scheduling. 7. Stock market Training. 8. Loan Analysts. 9. Process Control & monitoring. 10. Scheduling & planning. Barriers 1. The KE is technical 2. The expert is co-operative or not available or capable. 3. Management is not supportive enough. 4. The user does not trust the system. Conclusions Expert System Management is applied to the businessworld in today’s computer technology. Maximum of cases have shown that an expert system management is an invaluable tool. But it is the responsibility of the managers to help remove systems implementation & need to be aware of systems barriers. References [1] lin E., Expert System for business applications: potentials & limitations,” Journal of Systems Management, Vol 37, No. 7, 1986 pp. 18-21 [2] Prerau, D. S., Knowledge Acquisition in the development of a large Expert System,/’ AI Magazine, Vol. 8, No. 1987,pp.43-51. [3] Shamoon, S.,” The ‘ Expert’ that thinks likes a underwriter,” Management Technology, Feb 1985. [4] Silver M S., Systems that support decision makers: Description & Analysis. Wiley Chister, 1991 [5] Shim, J. K. and j. s. Rice, ”Expert Systems Applications to Managerial Accounting” Journal of Systems Management, Vol.39, No.6, 1988, pp. 6-13.