1. Executing innovative workforce strategies
that contribute to the economic
competitiveness of our region
2015 Cecil Leadership Institute
Bruce England,
Executive Director

2. Susquehanna Workforce Network, Inc.
(Susquehanna Workforce Investment
Board)

3. Susquehanna Workforce Investment Board &
Network
• Workforce Investment
Board (“W.I.B.”)
– 31-member board
– Business-led
– Regional policies and plans
– Policy and oversight of
Workforce Programs
• Susquehanna Workforce
Network, Inc. (“S.W.N.”)
– Non-profit corporation
– Provides info/data to W.I.B.
– Enhances workforce
development system
– Operates programs and
services

4. Susquehanna Workforce Investment Board
& Network
• Over 30 years of Oversight
• High Performer
• Innovation, Coordination, Proactive
• Nationally Recognized
• Knowledgeable and Committed
• Business-Focused
• Benefits to the Region

6. Available Funding
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
$3,000,000
$3,500,000
$4,000,000
$4,500,000
$5,000,000
PY04 PY05 PY06 PY07 PY08 PY09 PY10 PY11 Py12 PY13
$2,523,274
$2,033,964
$1,657,840
$1,475,920
$1,527,409
$1,408,563
$2,096,718
$2,342,164
$2,525,695
$2,670,358
$439,847
$861,748
$1,230,267
$1,247,471
$1,293,166
$1,341,721
$1,739,977
$2,331,425
$1,819,606
$1,109,573
$899,253
$798,036
$103,136
WIA Allocation Non-WIA Allocation ARRA WIA Allocation

7. Training
20%
Skills
Upgrade
15 %
Basic
Job
Search
14%
Youth
14%
Specific
Grant
24%
Administrative
6%
Business
Services
7%
Investment

8. * 32.7 Harford County
* 22.2 Cecil County
Highly-Educated Region
Adults with Bachelor's Degree
* 36.8 MD

9. Prosperous Region
* $80,622 Harford County
* $66,689 Cecil County
* $64,537 New Castle, DE

10. Income
Median Household Income 2013
Source: American Community Survey 2013 Estimates
United
States
$51,371

11. Population of Susquehanna WIA by Sex
and Age (2000 vs. 2010 )
2000 2010 Absolute
Change
Percent
Change
Population 304,541 345,934 41,393 13.6%
Male 149,675 169,994 20,319 13.6%
Female 154,866 175,940 21,074 13.6%
Age
Under 9 46,092 44,678 -1,414 -3.1%
10 to 19 45,473 50,048 4,575 10.1%
20 to 24 14,362 19,879 5,517 38.4%
25 to 34 40,657 39,812 -845 -2.1%
35 to 44 55,127 48,360 -6,767 -12.3%
45 to 54 44,257 57,372 13,115 29.6%
55 to 59 15,967 23,262 7,295 45.7%
60 and over 42,606 62,523 19,917 46.7%

12. Senior Workforce & Retirement Trend
 Population of those aged 60 or plus is expected to grow faster
in Susquehanna counties. Between 2010 and 2040:
 Cecil County: +101 percent;
 Harford County: +68 percent;
 Maryland: +61 percent;
 Average retirement age continued to rise:
 Since 1996, the retirement age rose from 60 to 67;
 Only 38 percent of the surveyed are confident about their financial
security after retirement -- indication that many are reluctant to retire
yet.

13. Key Finding of the Baltimore Talent
Development Pipeline Study
Share of Jobs by Minimum Education Required to Begin Work, 13 Selected Sectors
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Jobs with Minimum Enrty Requirements of a High School Diploma or Less
Jobs requiring and Associates Degree, Post-Secondary Award, or Some College
Jobs Requiring a Bachelor's Degree or Higher

14. Key Findings of the Baltimore
Talent Development Pipeline Study
Healthcare Construction IT/ Cybersecurity Transportation &
Logistics
Business Services
1. Medical Records
and Health
Information
Technicians
2. Pharmacy
Technicians
3. Surgical
Technologists
4. Radiologic
Technologists
and Technicians
5. Medical and
Clinical
Laboratory
Technicians
6. Licensed
Practical and
Licensed
Vocational
Nurses
7. Emergency
Medical
Technicians and
Paramedics
8. Registered
Nurses
9. Respiratory
Therapists
10. Dental Hygienists
1. Electricians
2. Plumbers,
Pipefitters, and
Steamfitters
3. Carpenters
4. Operating
Engineers and
Other
Construction
Equipment
Operators
5. Highway
Maintenance
Workers
6. Brickmasons and
Blockmasons
7. Glaziers
8. Elevator
Installers and
Repairers
9. Heating, Air
Conditioning,
and
Refrigeration
Mechanics and
Installers
1. Computer
Support
Specialists*
2. Computer
Systems
Analysts*
3. Network and
Computer
Systems
Administrators
4. Information
Security
Analysts, Web
Developers, and
Computer
Network
Architects
1. Industrial Truck
and Tractor
Operators
2. Heavy and
Tractor-Trailer
Truck Drivers
3. Cargo and
Freight Agents
4. Dispatchers
5. Bus and Truck
Mechanics and
Diesel Engine
Specialists
1. Tax Preparers
2. Human Resources
Assistants
3. Hazardous Materials
Removal Workers
4. Environmental
Science and
Protection
Technicians,
Including Health
5. Civil Engineering
Technicians*
6. Electrical and
Electronics
Engineering
Technicians*
7. Mechanical
Engineering
Technicians
8. Other Engineering
Technicians
9. Architectural and
Civil Drafters
10. Mechanical
Drafters*

15. Detailed Findings: Share of Jobs by
Minimum Educational Requirements

16. Detailed Findings: Average Wages by
Minimum Educational Requirements

17. Susquehanna WIA Inflor/Outflow Job
Counts (As of 2010, based on Primary Jobs)
The relative size of the Venn
diagram circles represents the
amount of workers living and
working in SWIA. The size of
the intersection area represents
the count of workers that live
and work in SWIA.
Thirty-seven percent of
SWIA residents also work in
the SWIA; 60.2 percent of all
SWIA workers live in SWIA.
Source: U.S. Census Bureau, OnTheMap

18. Cecil County Industry Employment
Quarterly Average Employment

19. Size Establishments % of Total
Establishments
% of Total
Employment
Micro (0-9) 5,490 76.1% 17.8%
Small (10-24) 1,073 14.9% 18.9%
Medium (25-99) 521 7.2% 27.4%
Large (>=100) 132 1.8% 36.0%
Total 7,216 100.0% 100.0%
Susquehanna WIA Private Sector
Establishments by Size
As of Q4 2011

20. W. L. Gore & Associates GORE-TEX® medical products / R&D 2,387
Union Hospital / Affinity Health System Medical services 1,236
Perry Point VA Med. Ctr.* Medical services 1,500
Walmart Consumer goods 500
Cecil College Higher education 485
ATK Propellants, rocket motors 464
IKEA Home furnishings distrib. 580
Penn National Gaming / Hollywood Casino Casino gaming 405
Terumo Medical Products Medical products / R&D 342
Terumo Cardiovascular Systems Medical products / R&D 297
Bayside Comm. Network Services for the disabled 250
Burris Logistics Refrigerated trucking 190
McDonald's Restaurants 240
Moon Nurseries Nursery products 200
Sandy Cove Ministries Conf. and retreat center 231
Warwick Mushroom Farms Mushroom production 209
C&S Wholesale Grocers Food products distribution 224
Kenneth O. Lester / PFG Food products distribution 205
Calvert Manor Healthcare Center Nursing care 200
Restoration Hardware Home furnishings distribution 200
Top (20) Cecil County Private Sector
Employers as of Nov 2014

21. Industry Sectors Average Weekly Wage

22. Occupational Hiring
Six sectors with the greatest promise of
mid-skilled jobs:
 The healthcare sector
 The construction sector
 The information technology sector
(including cybersecurity)
 The transportation and
warehousing sector (logistics)
 The business services sector
(including purchasing)
 The manufacturing sector

23. Business Services & Engagement
Business outreach
 4034 businesses
engaged/326 New
Incumbent worker training
Workforce attraction
On-the-Job training
Re-employment Assistance/
Rapid Response
Prospect meetings

24. Occupations with the highest job opening advertised
online in the Susquehanna Region on March 22, 2015
Rank Occupation Job
Openings
1 Heavy and Tractor-Trailer Truck Drivers 222
2 Retail Salespersons 161
3 Registered Nurses 157
4 Computer Systems Engineers/Architects 125
5 First-Line Supervisors of Food Preparation and Serving Workers 98
6 Computer Programmers 84
7 Combined Food Preparation and Serving Workers, Including Fast Food 80
8 Customer Service Representatives 73
9 First-Line Supervisors of Retail Sales Workers 72
10 Computer User Support Specialists 71
11 General and Operations Managers 68
12 Network and Computer Systems Administrators 63
13 Physical Therapists 58
14 Software Developers, Systems Software 55
15 Occupational Therapists 54
16 Cashiers 52
17 Physicians and Surgeons, All Other 49
18 Managers, All Other 45
19 Driver/Sales Workers 44
20 Software Developers, Applications 43
21 Waiters and Waitresses 43
22 Cooks, Restaurant 42
23 Engineers, All Other 42
24 Security Guards 42
25 Nursing Assistants 40

26. Serving 25,861
Customers!
Operate through a partnership between the Susquehanna Workforce
Network, Inc. and the Division of Workforce Development in coordination
with other workforce partners.
 Connect job seekers to employment and training services.

27.  Job Listings
 Labor Market Info
 Workshops
– Job Search
– Interviews/Resumes
– Applying for Federal Jobs
 Career Assessment
 Proficiency Testing
Workforce
Center Services
 Employment Advising
 Skill Enhancement &
Training Services
 Woofound (Career
Interest)
 Specialized
programs/services
 Veterans
 Early Intervention
 Dislocated Workers

28. RESULTS
New Job Title Wages SWN Services
Scheduler $15.00 Core/Intensive/Training
Yard Jockey $15.00 Core/Intensive/Training
Forklift Operator $14.00 Core/Intensive
Inside Sales Representative $15.50 Core/Intensive/Training
Carpenter $18.00 Core/Intensive/Training
Field Service Technician $18.00 Core/Intensive/Training
Mechanic $16.50 Core/Intensive/Training
Program Manager $17.00 Core/Intensive
Customer Account Executive $22.00 Core
Customer Service $18.75 Core/Intensive/Training
Relationship Manager $36.00 Core/Intensive
Assistant Food Service Director $22.44 Core
I T manager $58.00 Core/Intensive
Energy Auditor $16.00 Core/Intensive/Training
Custodial Manager $19.71 Core/Intensive/Training
Technical Writer $28.85 Core/Intensive
Support Tech $20.00 Core/Intensive
Marketing Rep. $17.58 Core/Intensive/Training
Mortgage Loan Processor $21.63 Core/Intensive/Training
Critical Care Tech $16.23 Core/Intensive
HVAC Technician $14.00 Core/Intensive
Master Electrician $20.25 Core/Intensive/Training
Medical support Assistant $16.17 Core/Intensive/Training
Certified Honda Tech Mechanic $23.25 Core/Intensive
Mechanic $24.00 Core/Intensive
Certified Surg Tech $18.16 Core/Intensive/Training
Driver $25.00 Core
Pressman $28.00 Core/Intensive/Training
Optician $11.00 Core/Intensive/Training
Laboratory Manager $21.36 Core/Intensive
Plumber $24.00 Core/Intensive/Training
Sales Assistant $26.44 Core/Intensive
Office Administrator $24.00 Core/Intensive/Training
Warehouse associate $17.00 Core/Intensive/Training
Accounts Receivable $18.00 Core/Intensive/Training
Welder $17.00 Core/Intensive/Training
Delivery Driver $20.00 Core/Intensive/Training

29. General Youth Services
 Entry Level (Ages 18 -21)
and Summer Job Fairs
(Ages 16 -21) - 4
 Workshops
Job Search 101
Background Check/Security
Clearance
Career Options
Job Fair Preparation
Targeted Youth Services
– SWN contracts with youth service
providers for services to youth who have
dropped out of the public school system
and/or are basic skills deficient.
 Harford County Public
Schools (55 youth)
 Harford Community
College – Certificate to
Career in 1 Year (27
youth)
 Henkels & McCoy, Inc. (40 youth)

33. Executing innovative workforce strategies
that contribute to the economic
competitiveness of our region and
improving the quality of life for business
and job seekers.