1. William Fisher
8728 N MaplebrookCircle Brooklyn Park,MN 55445 952-201-0860 fisherbill00@gmail.com
Objective A career utilizing my experience in customer service, retailing
and management.
Experience Sleep Number Brand Ambassador
February 2016-Present Sleep Number Company, Plymouth, MN
Provide high level customer service
Trouble shoot product issues
Assist customers in setup of technical equipment and bed
component parts
Warranty replacement
Component Part shipment tracking
Exchange and Refunds
Home Delivery Scheduling
Grocery Department Manger
August 2013-Dec. 2015, LakewindsFood Co-op, Minnetonka, MN
Responsible for oversight of the Grocery Department of the
Minnetonka Store accounting for $9Million in department sales,
Budgeting and forecasting
Merchandising
Inventory Control and Management
Logistics
Team Focus and Development
Grocery Department Supervisor
April 2013-August 2013 Lakewinds Natural Foods, Minnetonka, MN
Supervise a staff of 10-16
Maintain Staff Schedule
Merchandise and create product display and planning
Inventory Management
Product Ordering
Staff training and development
Receiving Clerk
August 2012-April 2013 Lakewinds Natural Foods, Minnetonka, MN
Receive and Process store shipments
Track Inventory
Maintain Store Logistics
Maintain relationships with vendors
Secure store credits
Store Transportation Support Driver
August 2010-August 2012 Lakewinds Natural Foods, Minnetonka,
MN
Responsible for product logistics between stores.
Responsible for Bakery shipments to the Minnetonka School
District
Assist special store projects and store maintenance.
2. William Fisher
8728 N MaplebrookCircleBrooklyn Park,MN 55445 952 201-0860 fisherbill00@gmail.com
Delicatessen Supervisor
January 2008-August 2010 LakewindsNatural Foods, Minnetonka, MN
Supervise deli staff. Maintain safe food conditions and guest relations.
Performed closing duties when asked.
Create an appealing product display. Creation of labeling and signage.
Maintain cost controls of inventory and waste.
Maintain vendor relations and staff scheduling.
Handle special orders including those of special dietary needs.
Kitchen prep work and food preparations. Oversight of pizza production
operations.
Food and Beverage Manager
July 2005-November 2007 Chanhassen Dinner Theatres, Chanhassen, MN
Hired, scheduled and coordinated the training and maintenance of a 60
member serving assistant team. Managerial oversight of other staff.
Handle guest requests and concerns.
Established food quality controls and timely execution at a high volume.
Maintain configured and operated company’s point-of-sale system.
Worked with vendors and maintained margin and controls.
Performed closing manager responsibilities.
Bartender
October1997-July 2005 Chanhassen Dinner Theatres, Chanhassen, MN
Mixed beverages for public, restaurant staff and private parties.
Maintainedhighlevel customerserviceand guest relations; Stafftraining,
scheduling and vendor order placement.
Flow Team Member
June 1989-September 1997 Target, Edina, MN
Merchandised movie and music area for the store.
Merchandise replenishment, pricing, inventory and handling.
Trained Peers
Vice Chairman
June 1994-1995 Minnesota StateUniversityStudent Assn. St. Paul, MN
Representative and spokesperson for 57,000 students in the Minnesota
State University system. Lobbied legislation on a state and federal level.
Managed organizational committees and oversight of $300,000 annual
budget.
Columnist for the Monitor, MSUSA’s publication for higher education.
Chairman of the Penny Fellowship Scholarship Advisory Board.
Coordinated fundraising efforts, including the Penny Fellowship Dinner
and Penny Fellowship Golf Scramble.
3. William Fisher
8728 N MaplebrookCircleBrooklyn Park,MN 55445 952 201-0860 fisherbill00@gmail.com
Education Winona State University, Winona, Minnesota
1995 B.A. Mass Communications: Public Relations; minorPolitical Science
Normandale Community College, Bloomington, Minnesota
1992 A.A. Liberal Arts
John F. Kennedy Senior High School, Bloomington, Minnesota
1989 High School Diploma
Other Completed National Co-op Grocer’s Association Specialized Training
Retail Basics 101, Merchandising and Store Conditioning
Retail Basics 102 Managing Key Indicators
Retail Basics 103, Supervision and Team Building
Attendee to Rising Stars I & II Natural Foods Grocers Seminar
Powers Ridge Homeowners Association, Board Member 2010-
2014
2013 Board President
Pi Lambda Phi Fraternity Minnesota Kappa Chi
Pi Lambda Phi Public Relations Chair 1995
Public Affairs Programming Director KQAL-FM Radio 1994-95
References References are available on request.