1. ERIK APEL
107 Willow Stone Way, Louisville, KY 40223
502-718-6898
edapel01@aol.com
OBJECTIVE
Driven sales professional with experience in increasing profitability within the organization by using a
client-centered approach with notable success in building rapport, analyzing customer needs, and
overcoming obstacles in the sale process
EDUCATION
University ofLouisville, Louisville, KY
Bachelor of Arts in Biology May 2013
WORK EXPERIENCE
Oxmoor Auto Group, Louisville,KY February 2015 – Present
Sales and Leasing Consultant for Hyundai
 Consistently held position as the dealership’s top-ranked salespersons each month
 Accounted for approximately 17-23% of dealerships total sales each month
 Maximized profits for the dealership by expertly structuring finance deals
 Established long-term relationships with clients and developed a strong pattern of repeat sales,
client loyalty, and referrals
 Advised clients about new models of cars and assisted the customer in determining which vehicle
is suitable to their needs
Academy Sports and Outdoors, Louisville, KY September 2014 – February 2015
Logistics Team Lead
 Maintain inventory to ensure availability of merchandise
 Manage day-to-day operations of the logistics team
 Ensure superior customer service by interacting with customers and team members
 Supervise the team to ensure the safety and efficiency of operations
 Receive and send shipments to and from the store
General Nutrition Center (GNC), Louisville, KY May 2013 – August 2014
General Manager
 Complete store operations by scheduling and assigning employees
 Maintain store staff by recruiting, orienting, and training employees
 Top 5 sales representative in region
 Top 10 performance store within the region
 Maintain professional and technical knowledge by attending advanced educational opportunities
 Maintain inventory to ensure availability of merchandise
 Identify current and future customers by establishing rapport
CVS Pharmacy, Louisville, KY February 2014 – June 2014
Pharmacy Technician
 Answer/make phone calls to perform effective communication with healthcare professionals,
patients, and insurance companies
 Maintain pharmacy inventory
 Organize medications to be dispensed, dispense medications, and have prescriptions ready for the
pharmacist to verify
 Maintain medical records by inputting physician ordered prescriptions

2. Dr. Distler’s Dentistry Office, Louisville, KY January 2012 - April 2012
Dental Intern
 Shadowed dentist to gain experience in dental field
 150 hours spent shadowing
 Perform effective communication with patients and medical staff
 Witnessed procedures: extractions, fillings, crown preparations, and crowns
Wal-Mart, Louisville, KY June 2007 - May 2013
Cashier and Customer Service Manager
 Achieve customer service by contributing information and recommendations to planning and
reviewing for future success
 Meet customer service financial objectives
 Develop rapport with customers to ensure customer satisfaction
 Improve customer service quality results by evaluating and re-designing processes
 Update knowledge by attending advanced educational opportunities
 Accomplish information systems and organization within the store
 Maintain inventory to ensure availability of merchandise
 Conduct WIC transactions in addition to doing money orders and sending and receiving money
grams
 #1 rated market store in the United States in 2011
Kentuckiana Pool Management, Louisville,KY May 2009 - August 2009
Lifeguard
 Tested and maintained water quality
 Respond calmly and quickly in the case of an emergency
 CPR certified and trained in First Aid
 Lifeguard trained
COMMUNITYSERVICE
Volunteer, Holiday Caravan,2008-2009
Volunteer, Boy Scouts of America, 2006
Volunteer, Interact Club Lowe Elementary, 2009