1. Jeni Talbot jennilyntalbot95@gmail.com
Professional Summary: Immediately available, looking to contribute, my extensive experience, in a Professional Setting, with
first rate expectations. With significant experience in, Organization, IT, Office and Personnel Management, Customer Service,
Billing and Marketing, I will be a valuable, Company Asset. I will increase Office Efficiency, while facilitating and ensuring,
detailed accuracy of the communication flow, between Staff, Departments and Management; increasing Company Revenue,
minimizing errors. I thrive, in maintaining a Professional Demeanor, in stressful, difficult situations, under pressure; diffusing
Office Conflicts. I am a Decision Maker, Team Orientated, Meticulous, Critical Planner and love to learn.
Technical:
Advanced, Health IT Specialist, ICD- 9 and CPT Coding, CPT/ICD Template Linking Creator, seasoned, Billing Professional
with proficiency in EMR, ERA & EFT, Admin. CMS, Medicare/Medicaid Mediator. Well versed in, Meaningful Use,
Credentialing & Contracting Insurance Payer’s with, Fee Scheduling, EFT, ERA & EDI Assignment. Competent in multiple,
EHR Software’s, most recently, Emd’s, EMA, EPIC & CareCloud. Extensive Medical & Legal Terminology, knowledge.
Strong Marketing/Sales. Experienced, Microsoft Word, PowerPoint, Windows, Adobe Cloud, Excel, and Graphic Design.
Customer Service, Event and Scheduling Planner, PR Rep, Branding, Patient Education, extensive experience with, Patient
Case, Research Studies and Retention Specialist.
EXPERIENCE:
Home Taskmasters, LLC
Manager/Owner-7/2013-Current
Started my own company, specializing in, Personal Concierge Services. Organization, Event Planning, Estate Sales, Listing
items, on various Social Media Platforms, for Sales, while managing, SEO TARGETING and Social Media Promotion.
Creating New Business, Hiring, honest, background verified Candidates, Training Employees, with, exceptional standards, in
line with, Professional Organizers Association. Running Errands, discounting, our Elderly, Veterans and Low Income Families.
Commercial/Residential Cleaning, Data Entry with Customized Personal Assistance. Providing a Service, at a income
appropriate cost, to those in need, due to disabilities or for Business Owners, is the realization of a lifetime goal for me.
Viewing the perspective of, Business Owner, has given me invaluable insight. I treat every Job, as if, I’m the Owner, rather
then, an “Employee”. I have now sold my Business, due to the demanding schedule. However, I’m able to work, as a “back-up”
plan, if needed.
Legacy Dermatology
Office Manager/Start-Up Specialist 02/15-6-12-15
Medical Office Manager/Start Up Specialist. Credentialing and Contracting Insurance Payers, Billing setup. Designed Office
Procedures, Hiring, Training, EDI, ERA, EFT set up. Marketing, Recruiting, Branding, establishing relationships with Medical
Docs and Reps, serving as liaison for Marketing, between the Reps, Staff, Events and, even ordering Swag. CMS Attestation and
Meaningful Use setup. Monitoring, Supervising and coordinating, Office Potocols, Networking, Training and bridging Software
between, Patient Care and Billing to the, EMR System. Website Design, monitoring Social Media Marketing, Insurance
Contract Negotiator, Customer Service Specialist with Advanced IT Skills, Creating and Maintaining Budgets, Creating Charts,
Graphs and Reports. Account Reconciliation with P&L Reports; the “Watch Dog”, of Accounts.
Intermountain Urgent Care Stroke Center/Dr. Nancy Futrell
Administrative Asst. /Marketing-10/2011-7/2013-Urgent Care Center closed due to Dr.’s retirement
Ensured, Superior Patient Care and Trust, by following, systematic, meticulous analysis, you of Patients’ Charts and Progress,
through, the EMR System. Patient Check-In/Out, obtaining, Current Information for Billing and Insurance Pre-Authorization.
Advanced, Editing and Technical Writing Skills. Expert, Negotiator with CMS and INS. Contact Payers in, Compliance,
reducing denials for Procedures; CT, MRI’s and Surgery, Imaging Scheduling Proficiency. Implemented Advertising, by
Designing our Website, while spearheading,other Marketing Srategies. Worked closely with, The American Heart Association
and Sister Companies, Promoting, Patient Education, Name Branding and coordinating and arranging Events. Increased
Revenue, by Managing, Radio and Newspaper Article Advertising. Skilled in, Protocol of, Clinical Trial Research. Managed,
Patient Database Logs and Records of, Drugs Administered, visits to other Clinics, Test Results and ALL Procedures Out
Sourced.
Yellow Pages Provo, UT Sales Rep-1/1997 - 8/2005
Advertising Executive, for 10 years, with proven track record of, consistently being in, the top percentage of Sales for Utah.
Consistent record of, bringing in, New Business and re-signing, Renewals, with upgrades.
Additional Accomplishments: Certified Life Skills Coach, with specific emphasis in, Conflict Resolution, Cognitive Behavior
Modification, Thinking for a Change, Thinking Errors, Anger Management and Mediation.
Associate Degrees in Health Sciences, BCCM & Culinary Arts Certificate Education: BYU & SLCC