1. VIRGINIA PACKMAN
645 10th Ave NE, NAPLES, FL 34120
239-404-1771
vkpackman@gmail.com
PROPERTY MANAGEMENTPROFESSIONAL
*ACCOUNTING * LEASE PREPARATION & RENEWALS * RELATIONSHIP CULTIVATION
EXPERIENCE
Advanced Property Management Services, Inc.
Community Association Manager - Naples FL 9/27/16 - Current
Portfolio Property Manager for 9 Associations
 Landscape Walks
 Meeting Agenda’s, Posting and Mailing Notices
 Preparing packets, Attending Meetings, Writing Meeting Minutes
 Quarterly Newsletters
 Writing Violation Letters
 Finding and Correcting info in QuickBooks
 Issue FOBS and Gate Codes
 Communicating with Maintenance Department
 Update Websites
 Current Action Item Lists
 Proficient in Customer Service and follow up
Mancan Temp
Community Association Manager • Marco Island, FL 09/1/2016 – 9/16/2016
Substituted for CAM of a 150 Unit Condominium
 Maintain Sign in Log for Vendors, Guests, Renters and Owners to keep a current roll of who is on the property. Issue Parking
Stickers.
 Front Desk, answering phone, email, greet residents and potential resident inquiries. Handle daily issues.
 Walk the property to ensure all is up to standards and process service work orders.
Express Pro's Temp Admin Assistant • Naples Fl 7/2016 – 08/2016
Assistant to Community Manager at a 360 Lot Manufactured Home Community
 Assistingin the transition process of a newly acquired property, whileprovidingprofessional,personablecustomer serviceto all
walk in's and call in's at the Front Desk.
 Accounts Receivablecollections of currentand pastdue rent, utilizingRentManager. Offering payment options of ACH or Onl ine
at the company's website.
 Standardizing office practices and procedures to coincide with all other properties within the organization.
 Provide Home Sales, Leasing and Park information to potential owners and lessors. Obtaining and submitting applicant’s
information into Back Office for corporate review.
 Accounts Payablesettingup vendor files by collectingvendor information,W9's and certificates of insurancethen submitting,by
strict procedures, to Back Office.
 Inventory and ordering of office and maintenance supplies.
 Communicating with Maintenance Department as necessary.
 Communicating with Collier County Permitting, General Contractor and Sub Contractors for smooth scheduling of new home set
up.
Express Pro's Temp Admin Assistant • Naples FL 04/2016 – 06/2016
Assistant to General Manager at a 100+ Unit Condominium located in Pelican Bay

2.  Develop Resident and Vendor relationships to obtain contractors proof of insurance, licenses, and agreement of the
condominiums Rules and Procedures/ documentation necessary for smooth scheduling of strict timelines for summer
construction projects needing use of elevator and parking.
 Mailing of Quarterly Assessments, Directory Updates, and Meeting Notices.
 Drafted a Procedure Manual for the administration officein an effort to help the GM let go of input on every singlebasic office
procedure.
 Processing Payables and Receivables.
 Inventory and ordering of office, cleaning, and maintenance department supplies.
Alice's
Co-Owner & Manager • Fort Myers FL 33912 01/2013 – 03/2016
Responsibilities and accomplishments include
 Manage and direct kitchen and wait staff with day to day restaurant operations to ensure meals prepared appropriately and
uphold exceptional customer service.
 Greet and service customers' with accommodating food orders and special requests and deliver meals.
 Prepare and cook home style and vegan meals includingdaily specials,whileensuringpreparation areas sanitized and clean and
food thoroughly cooked to avoid contamination and food borne illness.
 Wash, cut and prepare fruits and vegetables and ensure knives sharpened and free from cross contamination.
 Managed cash register transactions, including credit cards and provided exact change to support accurate nightly closing.
 Answered phones utilizing multi-line phone system and take customers' pick up and delivery orders.
 Maintain clean and sanitized kitchen and dining areas and ensure safety standards meet and in compliance with State Health
Department guidelines.
 Prepare kitchen for next shift and store food appropriately.
 Inventory and ordering of food and supplies.
Alico Self Storage
General Manager • Fort Myers FL 33912 09/2002 – 07/2015
Responsibilities and accomplishments included:
 Managed building construction logistics and coordinated build out in collaboration with General Contractor to ensure building
completed within strict time demands.
 Drafted storagerental agreements and resolved customer's questions and issuesto ensureleasingoptions fully supported for 565
units.
 Analyzed accounts payable invoices and prepared checks for disbursement utilizing QuickBooks.
 Built and cultivated customer relationships and managed billing invoicing and collections to support accounts receivable
initiatives.
 Developed promotional advertising and facilitated on-site auctions that recovered loss of rent due on defaulted storage units.
 Researched self-movingrental truck companies and partnered with U-Haul and became a $36K annually dealership and normally
ranked within the top 15 of our area.
 Scheduled truck rental pick up and drop off and managed contract processes to support U-Haul leasing requirements.
 Studied USPS requirements and submitted Contracted Postal Unit application which increased company revenues by $53K
annually.
 Researched personal mailbox requirements and installed 80 mailboxes that increased company revenues by an additional $8K
annually.
 Managed office and post office operations along with retail sales of boxes, locks and packaging supplies.
 Created donation center and collaborated with customers' to donate unwanted items to non profit organizations,includingthe
local Animal Refuge Center, Make-a-Wish,Disabled American Veterans and American Cancer Society that helped recover loss of
rent in the storefront buildingdue to excessive vacancy duringthe economic slowdown, while developing revenue for the non -
profits.
 Maternity leave 03/2002 - 09/2002

3. Precision Plumbing of Southwest Florida, Inc.
Scheduling/Service Dept Manager • Golden Gate FL 04/1999 – 03/2002
Estimating
 Scheduling10+ crews with 30+ employees, determining materials and manpower needed for particular job and obtaininginfo of
each job at the end of the day for next day objectives
 Dispatching / Radio to send crews to other locations when finished at jobsite or rearrange priorities.
 Reading of residential blueprints, highlighting of blueprints for amount of items needed for takeoff, estimating.
 Price quoting for fixture upgrading, pricing and invoicing of additional work authorizations.
 Inventory and ordering pipe and supplies for warehouse and job sites.
Dee Bee Management / Oaks Apartments
Onsite Property Manager • Green Blvd. Naples FL 04/1995 – 04/1999
Oversee 72 unit Residential Apartment Complex with all aspects of Leasing - Maintenance - Repairs - Pool operations
 Prepared rental agreements, includingrenewal and collected monthly rent payments to ensure residents in compliancewith Fair
Housing Act.
 Drafted and posted 3 day notices for late payers and filed forms at the Collier County Courthouse.
 Managed property surroundings and maintained grounds and pool to ensure premises beautiful and in compliance with safety
regulations.
 Making sure move outs were ready for rent and repair requests addressed.
 Performed or scheduled appliance,roof, plumbing, air conditioningrepairs and maintained buildingto ensure customer service
nice for residents.
 Built and cultivated vendor relationships and negotiated pricing to ensure repairs were cost effective and within strict b udget
guidelines.
 Inventory and Purchasing of appliance parts, chlorine, paint, supplies, water heaters.
EDUCATION
State University of New York
Delhi New York Accounting Major 1979-1982
Insurance Institute of America
FL Department of Financial Services General Lines 220 License License #A153575 1991 - 2010
AHAM - NARDA
EPA Certified Type 1 Technician 1997
Safe Serve
Certified National Restaurant Association Safe Serve Manager's License 2012 - 2017
Larson Educational Services
Community Association Manager FL Deptof Business & Prof Reg License #CAM46706 05/2016 - 9/30/2018
CCPS Adult Community Education
Spanish Spanish Speaking PRHS 09/2016
State of Florida Health Department
Florida Administrative Code Chapter 64E-9 CPO Certified Swimming Pool Operator 05/2016 – 2019
State of Florida Notary Public EXP 7/24/2019