1. STANLEY J. MAREK, JR.
401 Old Courthouse Road NE
Vienna, Virginia 22180
stanmarek@yahoo.com
703-585-7335
Outgoing and articulate , with excellent oral and written communication skills. Well trained in a
variety of job skills. Looking for permanent position to fully utilize those skills.
Career Experiences and Skills
Property Management – Experienced in managing rental units. Able to schedule and
follow up on work orders for maintenance of said properties. Process invoices for
payment to vendors for services rendered. Notify tenants when rent has not been
received. Prepare and disseminate monthly statement of account for owners.
Information Analysis – Adept at reviewing materials and compile information into
concise, easy to read format.
Conference Planning – Two years of experience planning and coordinating conferences
and meetings for a large corporation. Maintained schedule of approximately 50 meeting
rooms of varying size along with a large conference center. Coordinated audio/visual
needs, catering and other customer requests. Anticipated future needs and maintained
appearance of rooms.
Logistical Support – Familiar with preparation of materials to ship via various means.
Able to anticipate needs of receiving office to ensure product was shipped in timely
manner to avoid problems with not having product delivered on time. Familiar with
timetables, restrictions, and methods to avoid disruption of service to customer.
Employment History:
Coldwell Banker Residential Brokerage, Property Management Division, Vienna, Virginia
Property Management Administrator May 2014 - Present
* Provide excellent customer service to property owners and their tenants, choosing the
best course of action when determining how to address repair issues or problems
presented by the tenants. Resolve those issues in a timely and efficient manner.
* Create work orders and follow through with vendor to assure work was completed in a
satisfactory manner. Work with Home Warranty companies on owner’s behalf to
schedule work covered under warranty. Coordinate repair visits between tenants and
vendors.
2. * Process vendor invoices to ensure timely payment. Update database with current owner,
vendor and tenant information.
* Print and disseminate monthly statements of property owner accounts.
* Create daily mail pouch for pick up by courier and process incoming mail. Assist the
Leasing Manager with preparation of leases.
* Created system of weaning files of outdated information. Maintain retired files, schedule
files to be sent to archives.
* Answer telephone, file paperwork, fax, copy, scan and email documents. Serve as after-
hours POC as needed.
ActiveHealth Management, Chantilly, Virginia
Customer Service Advocate April 2013 - May 2014
• Input and process telephonic health assessment for members.
• Create on-line user accounts, create user name and password for member, reset
passwords
• Schedule future appointments or complete live transfer to Registered Nurse line
• Make outbound calls, explain program, enroll member, schedule appointment.
Apple Federal Credit Union Fairfax, Virginia
Member Account Specialist September 2007 - November 2012
• Responded to member inquiries, transferred funds, opened CD and IRA accounts, created
loan applications, started mortgage loan applications.
* Reviewed credit reports, processed loan and credit card payments for members.
* Resolved problems, initiated wire transfers, and other transactions related to account
management. Opened and maintained member accounts.
• Handled high call volume with ease, speed and accuracy.
• Routinely answered the highest number of calls per day, exceeding 100 calls per shift.
Charlotte's Florist Fairfax, Virginia
Assistant Manager, Head Designer July 2003 - August 2007
• Responsible for daily management of large florist shop.
• Created custom floral arrangements, ordered supplies, and consulted with customers.
* Supervised six drivers, two front counter employees and eight designers to ensure daily
orders were processed correctly, created to customer specifications and delivered in a
timely manner.
* Knowledge of product maintenance and stock rotation to maintain product at optimum
quality level.
Stanley J. Marek, Jr., Page 2