1. George W. Ward
5640 GATES LANDING RD
Virginia Beach, Va. 23464
(757) 352-0830
E-mail: wardone2@yahoo.com
QUALIFICATIONS:
Over 23 years of United States Navy and Civilian experience in Accounting, Administration, Customer
Service, Inventory and Organizational skills.
EDUCATION:
Certificate; Accounting and Bookkeeping, Nordstrom Business College, 1999
San Diego, Ca
DEGREE:
Associate of Science; Accounting, Southwestern College, 1992
EXPERIENCE:
Automated Accounting: Performed Accounting function, using Accpak accounting software, and
QuickBooks 5.0.
Electronic Spreadsheets: Using Microsoft Excel, produced computerized reports tracking
Sales, forecasted future profits, and prepared various charts and graphs.
Customer Service: Greet customer/client(s), answer telephone inquiries, performed data entry and
reception duties, received, sorted and distributed mail, computer literate using Microsoft suites. Operate
various office equipment/machine(s), assisted manager and supervisor as needed/assigned. Make written
reports, for distribution to departmental heads, as assigned.
EMPLOYMENT HISTORY
Employment Specialist
AARP 02/2005 to 05/20/2006
Open the first AARP employment office for individuals 55 years of age and over that may have been out
of the job market for any of several reason(s); I visited different entities to try and secure job openings
which they may have under an agreement with AARP &that entity, we would pay the AARP employee
for several months, demonstrating to the employer that they were capable of doing he job, and under the
contract between employer & AARP the entity would take over, while paying the employee at a rate
consummate to experience
Compliance Officer
07/06 to 01107
Stat Gas Services
2300 Haygood Ave
Virginia Beach, Va.
(757) 248-0943
The job entailed that I first research Local, State and Federal statues to find out what was required for this
office to remain open as a Durable Medical Equipment Provider and what would it require to comply with,
state, federal and local government rules and regulation(s). Though it required a lot of reading it was my
responsibility to make sure that the company met and sometimes exceeded the requirements for Accreditation
by the ACHL accreditation org. I had to also ensure that we were following protocol for delivering incontinence
products to customers seeking to use our service having given up a position as Employment Recruiter for
AARP for the city of Virginia Beach, we had an unannounced inspection and I'm proud to say that the company
passed with flying colors. After which business picked up considerably this was the business of a friend a Viet
Nam Veteran like me, trying to better ourselves.

2. Customer Service Representative
11/03 to 10104
Lillian Vernon
2600 International Parkway
Virginia Beach, Virginia 23452
(757)427-7791
As a customer service representative, I was responsible for directly handling issues and concerns w ith
customers from all across the nation. My responsibilities included answering questions, making valuable
suggestions and executing highly effective problem solving skills in order to satisfy the customer to the
fullest extent. During my employment with Lillian Vernon, I presented with numerous recognitions and
awards for the level of my sales as well as my level of effectiveness, responsible for recalling orders and
correcting shipping and merchandising problems. Also, was often called upon for extra tasks. I
provided useful information regarding merchandise and provided assistance to co-workers as well as
supervisors and customers.
Clerk, Accounting
07/2003 to 11/2003
AMSECLLC
2829 Guardian Lane
Virginia Beach, Virginia 23452
(757)498-7841
Received, and collated checks and E.F.T.'s (employee check receipts for direct deposit) for employees
(under travel orders), matched checks with their back up them mailed checks out; received checks and
gave receipts to employees who had used UPS/FedEx via AMSEC; also established checks in batches to
be picked up by supervisors for distribution to their employees. I was responsible for getting double
signatures for all checks over $10k, (mostly vendors for the company). The checks that had to be
matched with their back up, following special instruction, (i.e. FedEx/hand delivered), responsible for
separating employee checks destined for San Diego, Ca Responsible for typing and maintaining a manual
check log, and researching any documents that didn't adequately match also assisted in or performed
other duties as assigned.
Logistician
10/23/99 to 6/2003
AMSECLLC
9455 Towne Centre Drive
San Diego, California
(858) 826-8151
Responsible for the receipt of incoming material(s), inventoried material received for various projects for
navy ships). Maintain and made weekly status reports for outstanding project material(s); Tracking and
reporting status of outbound shipments from loading docks to final destination(s) around the Pacific Rim;
prepare document for shipping and other transportation needs via Government and civilian transportation
agencies; Prepare status report(s) for various departmental heads, on material(s) received; Maintains up to
date file(s) on all open and closed Purchase orders, Credit card buys, and NSN items both Pending and
Received. Make reports to Manager as requested or as assigned. Procurement and Inventory control;
responsible for the Inventory Records for Habitability (HMSC) facility, maintain computer files on all
issues and returns. Assist with the preparation of Purchase Orders, and obtaining Quote(s), maintain
computer files for Purchase Orders and Quotes, Interact with Vendors when appropriate. Assist others in
the department as needed. Responsible for obtaining end of week, computer back for entire program.

3. Accounts Receivable/Payable Clerk
09/01/1999 to 10/17/2000
Act l Employment Service
231 Third Ave Suite D
Chula Vista, Ca 91910
(619) 420-3580
Reviewed accounts that were thirty (30) to ninety (90) days past due, made contact with customer to make
payment arrangements to have accounts bought current, prepared a biweekly report to the comptroller on
the status of all assigned accounts. Made weekly written reports to the Accounting manager, reconcile
account(s), analyzed and cleared suspense accounts, reviewed and analyzed cost reports, maintained
daily, weekly and monthly journals. Reviewed vendor invoices for accuracy, certified invoices for
payment.
Customer Service /Logistic Support Specialist
8/2311990 to 8/3011999
U.S. NAVY
Naval Air Station N.I
San Diego, Ca 92150
(619) 545-9530
Assisted in the operation of air terminal, answered phone inquiries and dispensed flight information,
prepared passenger manifest, endorsed travel orders, performed personnelanti-hijacking procedures and
baggage inspections in accordance with the Airlift Command who is responsible for the Logistics,
Tactical and Administrative aircraft.
Licensed to work on and near the flight line as needed; operated follow me vehicle leading incoming
aircrafts to parking area and directed aircrafts to assigned parking using standard parking signals (hand/wands)
per naval SOP
Facilities Assistant (Quality Assurance) Specialist
12/15/1989 to 8/20/1990
U.S. NAVY
Naval Air Station North Island
San Diego, Ca 92150
(619) 545-5447/7478
Prepared, recurring monthly and quarterly statistical reports. Received, reviewed, and logged all supply
department work requests for submission to Staff Civil Engineering for processing a work order, verified
all Telephone Service Requests regarding any change in class of service, line changes and lor moves.
Assisted System Analyst with the collection, analysis, and charting of data in relation to work flow/count,
maintained a computerize file for all memos, requests, and reports. Gathered, assembled, and correlated
statistical facts on a variety of projects on supply operations. Analyzed problems within the supply
system, gave suggestion(s) to alleviate problem(s), Prepared Charts and Graphs to be used by the heads of
commands for year-end and other reporting periods.

4. Supply / Inventory Control Specialist
3/87 to 12/89
U.S. NAVY
Naval Amphibious Bases
Coronado, Ca 92150
(619) 545-1011
Ensured that all material ordered has been received prior to certification of invoice for payment, verified
receipt of material, processed vendor invoices, ensured all documentation sent to payment center was
correct and complete. Maintained journal of invoices that were sent daily to the payment centers
maintained files on all current and closed purchase orders. Made follow-ups on all outstanding invoices,
both verbal and written, made follow-up contact with vendor(s), to ensure that they were receiving their
payment on time, ensured that all Purchase Orders met Navy SOP, in content & material(s).
Claims Development Clerk
2/2111976 to 5/3011985
Social Security Admin
101 West144thStreet
New York, NY 10031
Reviewed files and documents for completeness and accuracy; requested supporting evidence; abstracted
data from documents; prepared certifications for SSA, and SS1, Sorted and delivered incoming mail,
answered routine inquiries, provided status reports on pending cases; performed reception duties when
required; provided general information, and directed visitors to the proper office interviewer. Prepared
data input forms and written notices, change records of entitlement and eligibility according to SSA
administered program SOP. Assisted in the training of new employees, and assisted in other areas as
needed.
AWARDS
9/1988 Special Acts award, Naval Amphibious Base for instituting the use of a control sheet with the
submittal of all invoices, which saved the Navy thousands of dollars by taking advantage of discounts.
11/1988 Letter of Appreciation, assisted in supporting and successfully outfitting the new Landing Craft
Air Cushion (LCAC) M1LCON Project P-134, Amphibious Base.
12/1988 Beneficial Suggestion Award, analyzing data to support the idea of owning equipment rather
than renting, and showing the money that would be saved by the government. Another for suggesting a
method to save the government thousands in lost revenue, having the payment center(s) take
responsibility for all invoices received and certified for payment in their possessions. Releasing the
receipt control unit of responsibility of not meeting, contract obligations, which were costing the
government thousands of dollars in revenue.
6/1992 Bravo Zulu Award, which is given by the Navy for a job well done under other than normal
circumstances, beyond the call of duty. At the time I was assisting the Navy with the buildup of forces
during the Desert Storm war.
6/1993-6/1994, 6/1996-6/1997 Superior Performances award, Received outstanding performance
appraisal(s), along with monetary awards.