1. Shannon H. Rice
(850) 313-0403 – call or text
shannonhrice@gmail.com
Experience 2011 – 2014 Meridian Group Real Estate Mgmt. Santa Barbara, CA
Property Supervisor – 340+ Units www.MeridianGroupREM.com
Earned a reputation for having a no-nonsense management style and positive attitude.
Operating in a very fast paced and high demand rental market, Supervised a diverse
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portfolio of Single Family Homes & Multi Family Residential Units.
Strived to provide an excellent level of service for a diverse group of owners and
tenants: Owners of single to multi-family units and Tenants ranging from the first
time college student renter to those leasing the more upscale homes of Montecito.
Focused on maintaining market value, tenant retention and minimal vacancy times.
Documents service calls, tenant issues and owner data in Data Base.
Schedules maintenance to make ready for leasing. Shows vacant units to prospective
renters. Creates advertisements for company website and specialty leasing websites
including Craigslist, Zillow & Trulia. Used Social Media to promote the company.
Over a 3 year period portfolio size increased by nearly 180%.
2008 – 2011 Gerosabren Corp., Inc. Port Hueneme, CA
Resident Manager - 90 Apartments www.192porthueneme.com
Company flagship property. Originally owned by the City of Port Hueneme.
Quickly researched the area market and adjusted rents, rental incentives and
advertising methods best suited for target market. Increased rents and attained 100%
Occupancy several times – A task never before attained over its 10 year ownership.
Identified problems, researched and implemented programs significantly reducing
vagrancy, theft, trespassing and property infringement issues.
Created Welcome Baskets with select items to set our incoming tenants, up for
success resulting in less maintenance issues. Implemented lease renewal incentives.
Collaborated with landscapers and designed a new plan to phase out the annuals with
more environmentally and economically friendly alternatives.
Closely involved with all phases of all improvements on the property. Monitored
progress to completion. Managed maintenance safety practices and job standards.
Maintained close relationships with the City of Port Hueneme Police Department and
Section 8 Housing Assistance Program Administrators.
Continuously monitored the property to identify areas in need of improvement and
correct any safety and liability issues.
Processed applications, leased, collected rents, handled lease violations, served
notices, performed move-out inspections, ran evictions and made court appearances.
Created websites and developed content for company properties in a simple format for
easy updating by less web savvy employees. Created Craigslist templates.
2005 – 2007 Intercontinental Realty, Inc. Ventura, CA
Resident Manager of 25 Unit Apartment Complex (Also full time student)
Assessed situation then quickly cleared out problem and non-paying tenants.
Enforced lease terms and regained control of property assets.
Increased rents and Quickly reached 100% occupancy.
Developed Manager Continuity Book with digital backup.
5/2004 – 1/2005 Irving Rosenfeld, A. Prof. Corp. Oxnard, CA
Consultant / Full Time Temporary Office Manager - Law Office
Quickly identified and began collecting outstanding fees from other agencies.
Evaluated procedures and implemented more efficient processes for documenting
2. Shannon H. Rice
(850) 313-0403 – call or text
shannonhrice@gmail.com
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correspondence and tracking the location of files.
Implemented incentive and reward program for improved documentation.
Lead office downsizing efforts including release of staff members.
2000 – 2003 DOS Real Estate Investments Ventura, CA
Resident Apartment manager of 52 Unit Complex
Established & Maintained 98% Occ. Rate while Increasing income by 10%
Advertised, leased, collected rents, handled lease violations, performed move-out
inspections, ran evictions and made court appearances.
Recruited, interviewed and hired maintenance personnel and contractors. Scheduled,
supervised and ensured OSHA compliant maintenance practices.
Developed standard procedures for record keeping & Improved office efficiency by
creating maintenance checklists & form templates.
1999 – 2001 Subconscious Solutions Vacaville, CA
Webmaster & Instructor
Self employed with home based business providing website development and
internet/PC training for corporations and individuals.
Attained 19 clients within 6 months of business by cold calls and referrals.
Developed lesson plans & taught website fundamentals classes to a corporate
marketing department empowering them to better manage their website assets.
1989 – 1999 United States Air Force Vacaville, CA
Quality Advisor & Teams & Tools Instructor
Collected, analyzed & presented statistical data on performance. Instructor
Lead Team Member – Flying Crew Chief
Directly responsible for the maintenance of a 70 Million Dollar Aircraft.
Performed final inspections on maintenance & determined flight readiness.
Training Monitor
Monitored, reported and scheduled training for over 200 personnel.
Late and past due training rates dropped by more than 50%.
Maintenance Flight Debrief / Office Manager
Managed office personnel responsible for the interviewing flight crew, recording,
filing and distribution of inflight maintenance issues.
Maintenance Plans & Scheduling Assistant
Built maintenance plans and flight schedules for 20 KC-10A aircraft.
Reorganized filing system, created procedures & tables for better tracking.
Continuing
Education &
Training
2007 CA - Real Estate Sales Agent License - Expired.
2006 Ventura College – Associates in Arts Degree
2004 Notary Public & Loan Signing Specialist Training – Expired
1999 Community College of the Air Force – Associates in Science Degree
1995 – 1998 Various Air Force Management and Instructor Training Courses
Skills Experienced w/ large Data Base Systems: Rent Manager, Yardi, A-1 Law, Storage
Commander, G0-81, CAMS
Proficient in Microsoft Office Products
Proficient and Comfortable using Social Media to promote businesses.
