1. RESUME
NGUYEN HUU VINH
Sales Support And Service Engineer.
Career
Summary
A sales engineer with four years' experience in the electronics manufacturing industry for
multinational companies. Started from being a Product Engineer at Canon Vietnam to now
working as a sales and technical service engineer for Singapore-based company to sell
automatic testing system for SMT process. Now I am seeking a new professional challenge.
Key Strengths
 Good computer skills including Excel, Word and Powerpoint.
 Good in English communication and presentation.
 Two years of work experience in customer service activities.
 Experience in developing and maintaining sales, providing technical training.
 Failure analysis and problem solving skills with multinational companies.
Professional
Experience
Position: Sales Support and Service Engineer
Company name: Ellipsiz DSS Pte
Period: Sept 2013 – Present
Category: Testing & Inspection for semiconductor and electronics manufacturing(SMT)
Key responsibilities
 Seek and develop relationship with new potential customers.
 Visit customer directly to present on product and advanced technology.
 Work with sales manager to review price in comparison with competitor.
 Maintain supporting for existing customers on technical and feedback.
 Follow through action plan in progress of sales project with sales manager.
 Conduct product demo, perform testing and evaluation and installation.
 Provide technical training package on product.
 Solve customers’ complaint and troubleshoot in term of technical issue.
 Do customer machine audit, suggest for process improvement and quality up
Key achievements: Reached 90% of sales target for year 2014.
Position: Product Engineer
Company name: Canon Vietnam Co., Ltd. Que Vo plant.
Period: Jun 2011 – Aug 2013
Category: Produce Laser Beam Printer
Key responsibilities
 Conduct the new product introduction and ramp-up.
 Analyze again all design and technical drawings from RnD to match with real
condition in Vietnam, feedback for necessary changes.
 Build technical documentations (ECN, AWI…) to share with all departments.
 Test product functions in multi-environments and perform trial production.
 Take care of mass production to ensure product quality and productivity.
 Troubleshoot technical problems relate to product’s design in mass production.
 Audit with Kaizen team to improve the production line and worker’s operation.
And get ideas for cost reduction purpose.
 Analyze and statistic the trend of problem for early prevention.
 Seek and evaluate suppliers’ ability for outsourcing project and quality concern.
Key achievements: Contributed to the success of 02 new product launching.

2. Educational
Qualifications
- Bachelor of Mechatronics Engineering, Hanoi University of Science and Technology
(2006 – 2011)
- Sales and Technical Training in Penang Malaysia– iNETest Sdn Bhd (Mar- 2014)
- Awareness Before Changes – Organized by SALT Consulting and Training, At
Canon Vietnam, 2012
Personal
Details
- Full name: Nguyen Huu Vinh
- Gender: Male Marital Status: Single.
- Date of birth: 03rd
– Aug – 1987
- Height: 170 cm Weight: 67 kg
- Address: Ta Quang Buu street, Hai Ba Trung district, Hanoi city.
- Contact: Phone 096.404.0033 E-mail: vinhnguyen.se@gmail.com
-
References
1. Full name: Nguyen Trong Tan
Position: SMT Board Assembly Maintenance Manager
Company: Microsoft Mobile Vietnam LLC (Ellipsiz’s customer)
Cell phone: (+84)-912 199 844
2. Full name: Nguyen Manh Khuong
Position: Sale Manager
Company: Lidin Co.,Ltd (Vietnam representative office of Ellipsiz DSS Pte Singapore)
Cell phone: (+84)-122 831 3333
3. Full name: Pham Van Vien
Position: PE Manager
Company: Canon Vietnam, Que Vo factory.
Cell phone: (+84)-91 499 5931