VŨ HỒNG PHÚC
Email: phuc.vu@lazada.vn
Phone: 01643301731
Skype: phuc.vh37
Address: 6 Street 3, Binh Thuan ward, District 7, HoChiMinh City
Linkdin: https://vn.linkedin.com/in/phuc-vu
EXPERIENCE
 SENIOR INVENTORY CONTROLLER AT LAZADA GROUP
June 2015 - Present (1 year 5 months)
• Executed critical analysis to improve Productivity and Leadtime on: Putaway, Picking, Cyclecount and
Smart Stock arrangement.
• Built Inventory dashboard and tools for KPI and Performace Tracking
• Built reports to Local and Regional management levels
 ELECTRONICS CATEGORY MANAGER AT LAMIDO (BY LAZADA
GROUP)
January 2015 - March 2015
• Identified key assortments and NMV drivers for Health and Beauty category
• Planned and negotiated prices and USPs for best deals on campaigns
• Established strong relationships with suppliers
 ORDER MANAGEMENT TEAM LEADER AT LAMIDO (BY
LAZADA GROUP)
August 2014 - December 2014 (5 months)
• Reports on shipment and delivery leadtime
• Led team of 11 members on OB Calls for delivery/ customer satisfaction confirmation
• Manage message service and coordinate with marketing on system updates
 CUSTOMER SERVICE INTERN AT LAMIDO (BY LAZADA GROUP)
March 2014 - June 2014 (4 months)
 Built up Customer service management process
 Setup triggers for Zendesk – CS system
 Received Incoming calls and solvd issues
EDUCATION
Bachelor of Arts (BA), Business English, 2010 - 2014
Ho Chi Minh City University of Education
VOLUNTEER EXPERIENCE
Student Exchange in Russia
 Participating in volunteer activities and making presentation about
Vietnam in Chelyabinsk, Russia.
 English teacher and guest on cultural classes at high school and university
SKILLS & HOBBIES
- Expetise: Excel, Word, basic MySQL
- Soft skills: leadership, teamwork, communication
- Hobbies: cinemas, travelling and enjoy fresh air

VŨ HỒNG PHÚC_CV

  • 1.
    VŨ HỒNG PHÚC Email:phuc.vu@lazada.vn Phone: 01643301731 Skype: phuc.vh37 Address: 6 Street 3, Binh Thuan ward, District 7, HoChiMinh City Linkdin: https://vn.linkedin.com/in/phuc-vu EXPERIENCE  SENIOR INVENTORY CONTROLLER AT LAZADA GROUP June 2015 - Present (1 year 5 months) • Executed critical analysis to improve Productivity and Leadtime on: Putaway, Picking, Cyclecount and Smart Stock arrangement. • Built Inventory dashboard and tools for KPI and Performace Tracking • Built reports to Local and Regional management levels  ELECTRONICS CATEGORY MANAGER AT LAMIDO (BY LAZADA GROUP) January 2015 - March 2015 • Identified key assortments and NMV drivers for Health and Beauty category • Planned and negotiated prices and USPs for best deals on campaigns • Established strong relationships with suppliers  ORDER MANAGEMENT TEAM LEADER AT LAMIDO (BY LAZADA GROUP) August 2014 - December 2014 (5 months) • Reports on shipment and delivery leadtime • Led team of 11 members on OB Calls for delivery/ customer satisfaction confirmation • Manage message service and coordinate with marketing on system updates
  • 2.
     CUSTOMER SERVICEINTERN AT LAMIDO (BY LAZADA GROUP) March 2014 - June 2014 (4 months)  Built up Customer service management process  Setup triggers for Zendesk – CS system  Received Incoming calls and solvd issues EDUCATION Bachelor of Arts (BA), Business English, 2010 - 2014 Ho Chi Minh City University of Education VOLUNTEER EXPERIENCE Student Exchange in Russia  Participating in volunteer activities and making presentation about Vietnam in Chelyabinsk, Russia.  English teacher and guest on cultural classes at high school and university SKILLS & HOBBIES - Expetise: Excel, Word, basic MySQL - Soft skills: leadership, teamwork, communication - Hobbies: cinemas, travelling and enjoy fresh air