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Resume-Technical Writer


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Resume-Technical Writer

  1. 1. Resume Reethesh Joswa Soans. Ph. No: +91-9901723591 Email: Summary.  Extensive knowledge / experience of windows operating systems including windows XP, Vista, 7, 2003/2008 server.  Ability to exercise initiative and judgment to solve problems as they occur.  Sound interpersonal skills highlighting an ability to explain complex technical issues in a non-technical manner.  Ability to communicate with users at all levels and inform them as to the most efficient use of information systems.  Self- starter and ability to work with limited supervision and  Ability to work within a team. Employment History 1st Employment: Jan 2012 – April 2015 as Technical Writing Consultant Exponent Dynamix Responsibilities:  Responsible for the provision of a comprehensive range of client services that developed and improved the use of information, communications and technology throughout the all industries.  Co-ordinate with the Subject Matter Experts (SME’s), documenting the process by the capturing application or manually and publishing/generating the training contents after the technical writing process, by maintaining the customer’s quality standard.  Create content for user manuals, process documentations and simulations.  Deploying the content into a static website or into a Learning Management System (LMS).  Demonstrating the in-house software products to the other organization, to improve their use of information.  Training the industry experts and the fresh-candidates on the software products-epiplex, Training Workbench.  Providing an IT-support& services for the internal software products. Clients Worked for:  MahindraRetails - Bangalore  LOREAL - Pune  SIVA - Mumbai  Hindustan Unilever Limited - Bangalore  EICHER - Gurgaon  BEML - Bangalore  SMR-US, Australia, UK, Spain, Hungary& India  Caterpillar-Tractor India Pvt Ltd. - Kolkatta  APGENCO – Hyderabad  General Mills-India  ING Vysya Bank Limited – Bangalore  Northern Trust – Bangalore for a contractperiod of 1year.
  2. 2. 2nd Employment: April 2015 – Currently Working as Technical Writer AVR EdGE Networks Pvt Ltd. Responsibilities:  Responsible for maintaining the documentation of organization and frequently update the same.  Responsible for the provision of a comprehensive range of client services that developed and improved the use of information, communications and technology throughout the all industries.  Co-ordinate with the Project Managers and other teams, documenting the process by understanding the technology process and publishing/generating the user documents and other kind of documents by maintaining the company standards.  Understanding the pre sales activities and providing the flowchart designs for the client presentations.  Understanding the technological architecture and providing the integration document and integration flowchart.  Creating the help document for the in-house product.  If necessary, creating the design patterns for the marketing usage.  Creating the eLearning video’s for the in-house product demonstration.  Co-ordinate with technical and sales team and provide the necessary documents such as proposals, SOW, etc. Education/Qualification. Bachelor of Engineering – Computer Science& Engineering Sahyadri College of Engineering and Management(Mangalore) under Visvesvaraya Technological University (VTU) Graduated – September 2011. Technical Skills. Technical Writing Tools MS WORD, EXCEL, POWERPOINT, EPIPLEX, Adobe Photoshop, Adobe Dreamweaver, Articulate, Adobe Illustrator, Adobe Captivate, Adobe Indesign, Adobe RoboHelp, Snagit. Testing Tools QC, QTP, WinRunner, Load Runner, Silk Test Languages C, C++, JAVA (core), C#, HTML, PHP. Operating System All Windows Operatingsystem& LINUX Additional Certificates.  Certified in Software Testingfrom ISM (Bangalore), includesboth manual testing and automationtesting.  Certifiedunder Project Management from SKIL Bangalore. Awards&Recognitions.  Participated in the State level drawing competition.  Participated in the State level Mathematics exam.  Participated in the Inter college dance competition.
  3. 3. Personal Details. Name : Reethesh JoswaSoans. Date of Birth : 12/06/1989 Father’s name : John Albert Soans. Current Address : 2nd main, 3rd cross, Vittal Nagar, Chamarajpete, Bangalore-560018 Permanent Address : Madumbu, Innanje Post, Udupi Taluk and District-576122 Languages Known : English, Kannada, Hindi and Tulu. Hobbies : Playing cricket& volleyball, listening music, reading books and painting. I hereby declare that the above information furnished is true to the best of my knowledge. Date: (Reethesh JoswaSoans)