26. Integrated customer portal & dashboards for near-time/ real-time access to project metricsRELATIONSHIP ENGAGEMENT TRANSPARENCY CONTROL
27. Industry Focused Integrated IT Services TECHNOLOGY PRACTICE INDUSTRY PRACTICES Manufacturing, Retail, Transportation & Logistics Life Sciences Product Engineering Services Banking and Financial Services Communications, Media & Utilities Insurance IT Lifecycle Services & Solutions Application Development & Maintenance Application Support Systems Integration Consulting CIS & BPO CIS & BPO Infrastructure Management Services Horizontals Enterprise Application Solutions Customer Dynamics & Intelligence (CRM, EAI, BI) Engineering Design & Embedded Software Verification & Validation / Testing Services Process Consulting Geographies EMEAUK The Netherlands Germany Sweden UAE Asia PacificIndiaJapan Australia North America Canada USA
28. Banking & Financial Services Insurance Banking Asset Management Securities Processing Brokerage Diversified Financial Services Life & Annuities Property & Casualty Health & Welfare Re-insurance Manufacturing, Retail, Transportation & Logistics Automotive Hi-Tech & Electronics Consumer Goods Food & Beverages Paper & Pulp Aerospace & Defense Retail Logistics & Transportation Life Sciences Life Sciences – Pharmaceutical, Biotechnology & Medical Devices Wireline Wireless Cable Media Broadband Entertainment Energy & Utilities Communications, Media & Entertainment Product Engineering Services Automation & Control Storage Networks Medical Electronics Automotive Electronics Consumer Electronics Semiconductors ISVs Strong Practices in Target Industry Sectors
29. Development: Product, New Application, Rapid Application Application Development & Maintenance Maintenance – Adaptive, Preventive, Break-fix Production Support Upgrades 24*7 Support End-to-End Implementations Maintenance Version Upgrades Application Integration Performance Assessment & Optimization Enterprise Application Solutions Customer Relationship Management Application Integration Solutions Business Analytics Business Process Modeling Business Process Management Customer Dynamics & Intelligence Software Process Improvements Quality Assurance Service Management Project Governance Business Excellence Test Process Outsourcing – Functional/Non-functional, Regression, Acceptance Test Automation Test Process Consultancy Stress & Performance Test Center Set-up Training IT Governance Project Portfolio Management IT Strategy Application Portfolio Rationalization V&V, Testing, IT Governance & Process Consulting Services Data Center Management Application Management Information Security Services Database Administration End User Computing Remote Infrastructure Management Services Financial & Accounting Services Insurance Administration Actuarial Valuation Benefits Administration Asset Administration Knowledge Services Application Support & Enterprise wide Helpdesk Life Sciences Consulting Services CIS & BPO Industrial, Mechanical, Tooling & Electronics System Design Design Validation Compliance & Regulatory Testing GIS CAD/CAM/CAE Document Conversion Embedded software Engineering Design & Embedded Services Deep Capabilities across Service Lines
30. Mainframes MVS DB2CICSIDMSIMS AS400 Client Server SQL Server Oracle Informix BizTalk Server Internet / SOA / BPM .NET J2EE Websphere Weblogic Webmethod Savvion Tibco Metastorm jBPM Oracle Global 360 SAP Oracle Apps Peoplesoft JDEdwards BAAN Siebel SCM CRM EAI RFID HP PPM CA Clarity Enterprise Applications SAP BW Cognos Business Objects Informatica Oracle Express MicrostrategyTeradata Business Intelligence RTOS – VxWorks, WinCE, Embedded Linux, PSOS BSP & Device Drivers Rationale Rose RT, Rhapsody, Matlab Board Design, DSP Embedded Software & Systems Competencies across leading Technology Platforms
31. Robust, Secure & Scalable Global Delivery Infrastructure Sales Offices – US & Canada Sales Offices – EMEA & APAC Los Angeles, CA Milpitas, CA Atlanta, GA Bridgewater, NJ Jersey City, NJ Cambridge, MA Chicago, IL Cincinnati, OH Dallas, TX Detroit, MI Toronto Amsterdam Brazil Czech Republic Dubai Frankfurt Johannesburg London Melbourne Mumbai Stockholm Sydney Tokyo Global Delivery Centers - India Bangalore Chennai Gandhinagar Hyderabad Mumbai NOIDA Pune Global Delivery Centers – US & Europe Bloomington, IL Boston, MA London, UK San Francisco, CA Proposed Global Delivery Centers China
32. Patni Knowledge Centre (NOIDA) - A ‘Green’ Facility First Eco-friendly building of this scale in NOIDA / Eligible for Carbon Credits Going ‘Green’ : 5 acres facility in NOIDA, IGBC LEED NC certification for exceptional environment friendliness Platinum rated Patni Campus
33. 9 Why Patni? Pioneered and perfected the art of Global Sourcing over last 3 decades Process framework ensuring standardization & consistency Strong business and process alignment to vertical markets A pioneer of the Global Services Model End-to-end global vertical BU structure Sales and solutions teams aligned by vertical focused Business Units Intellectual property (IP)-based solution frameworks for accelerated solution deployments Focus on Business-Technology Alignment Rendering integrated business solutions by combining expertise in consulting, domain, technology & back office Integrated vertical focused IT solutions and BPO services End to end product realization services - chip design to V&V services Depth & Breadth of IT services Enterprise wide SEI CMM level 5, CMMi Level 5, P-CMM level 3 Integration of Six Sigma in all practices Strong project management processes Continuous investment in R&D Process Maturity for optimal onsite-offshore mix Delivery Excellence Long term ‘relationship approach‘ with clients Organizational structure geared for large integrated-supplier relationships, pioneered the format and continue to lead innovation Seamless touch-points with client organization with single-point accountability Relationship Approach
34. Global Services 100: 2008 Ranked amongst the “Top 10 best performing IT Service Providers” International Association of Outsourcing Professionals (IAOP): 2008 Ranked amongst“Top 50 Global Outsourcing Providers” Smart Workplace Awards: 2008 Received the “Smart Workplace Awards 2008” instituted by the Economic Times in association with Intel and Acer Positioned favorably in Gartner Magic Quadrants for “Offshore Application Service Providers & CRM Service Providers” Industry Recognition Gartner Inc Recognized as the ‘Best IT Implementation 2008’ in the ‘Most Innovative’ category by PC Quest magazine for first-of-its-kind SAP ERP implementation for Shri Saint Gajanan Maharaj Sansthan (SSGMS) Best IT Implementation 2008
35. Knowledge Partnership on a global delivery model End-to-end services partnership Customer Centricity & Flexibility Customer “Network” Your Knowledge Partner to Enable Transformation
36. Relationship Excellence Relationship Management: Single Point of Accountability (Client Partner) Solutions: Integrated solutions personnel in customer management teams Delivery: Engagement Manager role onsite Client Partners Relationship Excellence Quality & Process Leadership Consulting Thought Leadership Flexible Engagement Models Strategic Account Management Strategic Relationship Management Systems Integration IT Governance Model High Value Distributed Account Management GDM Low Cost Managed Services Operational Scale
37. Productivity Improvement Six Sigma Lean Implementation Cycle time reduction Knowledge Management Governance Relationship Management Contract Management Integrated Customer Portal & Dashboards Enabling Infrastructure Workflow based automation (PeopleSoft, Siebel, RPM) Information Management Software Engineering Tools Test & Certification Labs Operational Excellence to Drive Value Creation Increase Value Creation Developing New Capability $ Decrease Maintenance Cost Sustaining & Running Existing Capability
38. Patni GDM Engagement Model Governance Delivery Excellence Customer centricity with focus on business value delivered Beyond T&M and FP to outcome / transaction-based pricing Process optimization expertise based on best practices for sustainable cost & quality benefits End-to-end integrated solutions aligning process, technology, domain expertise & optimal on-site/offshore mix Flexibility & responsiveness to adapt to client’s evolving needs Dedicated governance team for alignment with business objectives On-site/offshore engagement managers to address service delivery issues with high responsiveness & flexibility Single point accountability with “Client Partner” to ensure consistency & simplicity of relationship management Integrated customer portal & dashboards for near-time / real-time access to project metrics Methodologies & processes honed over 3 decades of experience Strong project management processes, PMI Certified professionals Process maturity for optimal on-site/offshore mix Quality : Enterprise wide ISO 9001:2000, SEI CMM level 5, CMMi Level 5, P-CMM level 3 ISO 27001 implemented to aid Security, BCP & DR
39. Mature Global Delivery Model Focus on business value delivered Beyond T&M and FP to outcome / transaction-based pricing Process optimization expertise based on best practices for sustainable cost & quality benefits End-to-end integrated solutions aligning process, technology, domain expertise & optimal on-site/off-shore mix Flexibility & responsiveness to adapt to client’s evolving needs Dedicated governance team for alignment with business objectives On-site/offshore engagement managers to address service delivery issues with high responsiveness & flexibility Single point accountability with “Client Partner” to ensure consistency & simplicity of relationship management Integrated customer portal & dashboards for near-time/real-time access to project metrics Methodologies & processes honed over 3 decades of experience Strong project management processes, PMI Certified professionals Process maturity for optimal on-site /offshore mix Quality : Enterprise wide ISO 9001:2000, SEI CMM level 5, CMMi Level 5, P-CMM level 3 ISO 27001 implemented to aid Security, BCP & DR