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DHIRAJ KUMAR SURI
A-4/188, Paschim Vihar,
New Delhi - 110063
Contact: +919560400618
Email: dhiraj643@gmail.com
10+ years project management, IT Outsourcing, Account Management and Financial Governance experience
with optimal interpersonal and influencing skills. Able to manage conflict / push backs and deal with sensitive
and confidential issues appropriately.
Core Competence
IT Outsourcing, Financial Governance, Project Management, Stakeholder Management & Communications,
Negotiation, Risk Management, MI Reporting, Resource Management, Status Reporting and Strategic Planning.
Current Work Experience
Currently working with Religare as Sr. Manager- Information Technology
Duration: February’2010 – till date
Roles & Responsibilities;
 Financial and IT Governance (PMO)
o Responsible for Financial Planning & Analysis / Budget management of the $10 million
budget for Line of Business (LOB) and IT Shared Services based on Group IT Plan.
o Management information – Share Budget Vs actual trend and variance report and cost
recovery report with CPO, CFO, IT Head every month.
o Authorities to approve or reject any spend which is not in line with budget or approval
matrix.
o Monthly provision management process defined with respective teams so that there should
not be any delays in monthly provisions and consolidated data shared with finance should
be accurate.
o Alert management process – auto alert system designed through SharePoint for pending
approvals on POs and contract/CR workflow.
o Vendor Management – All agreements and SLA should be in place of all vendors.
o Maintain business service agreements with internal LOBs of cost recovery against the
services done by Shared Services team.
o Analysis of capital forecasts, change control, cost transfers, budget variance, review of Open
PO Report and Oracle apps transaction lines, creation of charts and reports.
o Optimum utilization of MS Project and MS Office toolset (Word, Excel and PowerPoint) in
my work.
o Demonstrated capability for problem solving, decision making, sound judgment,
assertiveness.
Summary
 IT Outsourcing
o Account manager role from customer end for IT outsourced partner.
o Maintain and follow the scope given under Master and business service agreements which
includes multiple schedules and annexures.
o Single point for internal teams and IT outsourced teams for all escalations, financial queries
and other discussions.
o Defined processes for internal teams and IT outsourced partner – CAB, Addition and
Deletion of any application as per current scope
o IT outsourced partner to schedule Weekly status report (WSR) meetings with respective
LOB.
o Defined process of IT outsourced partner POs and payments with LOB head approvals.
o SLA review meetings with respective LOB heads.
o Do SLA credit calculation review month and in case there is some penalty fall against any
LOB KPI so help respective LOB to get cost benefit from IT outsourced partner.
o Push IT outsourced partner to do head count optimization on a regular basis so that we will
get benefit on people cost every year.
o The budget of IT outsourced partner for Religare is a part of Shared Services IT budget and
we further allocate Shared services IT budget to multiple LOBs on the basis on some
allocation logic.
Previous Work Experience
Worked with CDC Software as Techno-Functional Consultant.
Duration: September’2008 – January’2010
Environment: Ross ERP Package, Gembase Language, SQL Server 2005
Roles and Responsibilities:
• Strong analytical experience includes discovery, data analysis, testing and documentation.
• Proven ability to improve processes.
• Experienced working with teams of developers, testers, customer service to produce effective and
complete documentation for end users.
• Builds a strong relationship with business experts and translates business requirements into system
requirements and system settings.
• Delivery of projects within timescales and budgets.
• Superior communication skills, with experience converting highly technical information into clear,
concise documentation.
• Used GEMBASE Language for customization/development of ROSS product and SQL SERVER as backend.
• Domain – Sales, Purchase, CRM, Manufacturing, Data Collection.
Worked with E-tomato Consulting Pvt. Ltd. as SAP B1 – Sr. Functional Consultant.
Duration: July 2007 – August 2008
Environment: SAP Business One, SQL Server 2005
Roles and Responsibilities:
• Critically responsible for implementation of SAP Business One product.
• Worked with functional experts to define requirements for interfaces.
• Proven ability to improve processes.
• Experienced working with teams of developers, testers, customer service and sales personnel to
produce effective and complete documentation for end users.
• Delivery of projects within timescales and budgets.
• Superior communication skills, with experience converting highly technical information into clear,
concise documentation.
• Domain – Sales, Purchase, CRM, MRP, Manufacturing, AR, AP, GL.
Implementation Project Details (Onsite): SAP Business One
1. Saan Global, Noida (UP)
Role: Project Manager
2. SSP Pvt. Ltd, Faridabad
Role: Functional Consultant
3. ClearPack Singapore Pvt. Ltd (Singapore, Thailand, Vietnam)
Role: Functional Consultant
4. Aro Equipments Pvt. Ltd. , Gurgaon (Haryana)
Role: Project Manager
5. August Industries , Ludhiana (Punjab)
Role: Project Manager
Cosmic Softech Ltd., Delhi as Techno-Functional Consultant.
Duration: August 2004 – June 2007
Environment: Ramco E.Apps 3.1, Microsoft Visual Test, SQL Server 2005
Roles and Responsibilities:
• Responsible for implementation of Ramco product and development of Forms (EDK) and Reports using
Ramco Tools and SQL Server.
• Builds a strong relationship with business experts and translates business requirements into system
requirements and system settings.
• Documents business requirements, analyzes impact of the changes, prepare functional specifications,
technical specifications, develop, configure and perform unit tests as well as assists the users in the UAT
phase.
• Involves in implementing solutions, advising and supporting system users.
• Involves in project rollouts and implementations and in improvement projects to facilitate better usage
of the system, as well as maintenance and support e-business environments by providing techno
functional support of operational business implementations.
• Domain – Sales, Purchase, HR & Payroll.
Implementation Project Details (Onsite): Ramco E.Apps 3.1
Role: Project Manager/Module Consultant
1. Satia Paper Mills Ltd., Muktsar
2. Lakshmi Energy and Food Ltd., Chandigarh
3. BBMF India Ltd., Agra
4. Cosmic Softech Ltd, Delhi
Education
 10+2 (Commerce) from Summer Fields School , New Delhi.
 Bachelor of Commerce from Delhi University.
 M.Com from HP University.
 M.Sc. (Computer Science) from M.D. University.
 MCA from M.D. University.
Certification
 Information Technology Infrastructure Library (ITIL)
 Basic Japanese Language from Embassy of Japan, New Delhi.
 ‘O’ and ‘A’ Level certified from DOEACC, New Delhi.
Personal Details
Father’s name: Mr. Vijay Kumar Suri.
DOB: 6th
January, 1981.
Sex: Male
Marital Status: Married
Languages: Hindi (mother tongue), English
(DHIRAJ KUMAR SURI)
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Dhiraj_Suri_CV_sai

  • 1. DHIRAJ KUMAR SURI A-4/188, Paschim Vihar, New Delhi - 110063 Contact: +919560400618 Email: dhiraj643@gmail.com 10+ years project management, IT Outsourcing, Account Management and Financial Governance experience with optimal interpersonal and influencing skills. Able to manage conflict / push backs and deal with sensitive and confidential issues appropriately. Core Competence IT Outsourcing, Financial Governance, Project Management, Stakeholder Management & Communications, Negotiation, Risk Management, MI Reporting, Resource Management, Status Reporting and Strategic Planning. Current Work Experience Currently working with Religare as Sr. Manager- Information Technology Duration: February’2010 – till date Roles & Responsibilities;  Financial and IT Governance (PMO) o Responsible for Financial Planning & Analysis / Budget management of the $10 million budget for Line of Business (LOB) and IT Shared Services based on Group IT Plan. o Management information – Share Budget Vs actual trend and variance report and cost recovery report with CPO, CFO, IT Head every month. o Authorities to approve or reject any spend which is not in line with budget or approval matrix. o Monthly provision management process defined with respective teams so that there should not be any delays in monthly provisions and consolidated data shared with finance should be accurate. o Alert management process – auto alert system designed through SharePoint for pending approvals on POs and contract/CR workflow. o Vendor Management – All agreements and SLA should be in place of all vendors. o Maintain business service agreements with internal LOBs of cost recovery against the services done by Shared Services team. o Analysis of capital forecasts, change control, cost transfers, budget variance, review of Open PO Report and Oracle apps transaction lines, creation of charts and reports. o Optimum utilization of MS Project and MS Office toolset (Word, Excel and PowerPoint) in my work. o Demonstrated capability for problem solving, decision making, sound judgment, assertiveness. Summary
  • 2.  IT Outsourcing o Account manager role from customer end for IT outsourced partner. o Maintain and follow the scope given under Master and business service agreements which includes multiple schedules and annexures. o Single point for internal teams and IT outsourced teams for all escalations, financial queries and other discussions. o Defined processes for internal teams and IT outsourced partner – CAB, Addition and Deletion of any application as per current scope o IT outsourced partner to schedule Weekly status report (WSR) meetings with respective LOB. o Defined process of IT outsourced partner POs and payments with LOB head approvals. o SLA review meetings with respective LOB heads. o Do SLA credit calculation review month and in case there is some penalty fall against any LOB KPI so help respective LOB to get cost benefit from IT outsourced partner. o Push IT outsourced partner to do head count optimization on a regular basis so that we will get benefit on people cost every year. o The budget of IT outsourced partner for Religare is a part of Shared Services IT budget and we further allocate Shared services IT budget to multiple LOBs on the basis on some allocation logic. Previous Work Experience Worked with CDC Software as Techno-Functional Consultant. Duration: September’2008 – January’2010 Environment: Ross ERP Package, Gembase Language, SQL Server 2005 Roles and Responsibilities: • Strong analytical experience includes discovery, data analysis, testing and documentation. • Proven ability to improve processes. • Experienced working with teams of developers, testers, customer service to produce effective and complete documentation for end users. • Builds a strong relationship with business experts and translates business requirements into system requirements and system settings. • Delivery of projects within timescales and budgets. • Superior communication skills, with experience converting highly technical information into clear, concise documentation. • Used GEMBASE Language for customization/development of ROSS product and SQL SERVER as backend. • Domain – Sales, Purchase, CRM, Manufacturing, Data Collection. Worked with E-tomato Consulting Pvt. Ltd. as SAP B1 – Sr. Functional Consultant. Duration: July 2007 – August 2008 Environment: SAP Business One, SQL Server 2005
  • 3. Roles and Responsibilities: • Critically responsible for implementation of SAP Business One product. • Worked with functional experts to define requirements for interfaces. • Proven ability to improve processes. • Experienced working with teams of developers, testers, customer service and sales personnel to produce effective and complete documentation for end users. • Delivery of projects within timescales and budgets. • Superior communication skills, with experience converting highly technical information into clear, concise documentation. • Domain – Sales, Purchase, CRM, MRP, Manufacturing, AR, AP, GL. Implementation Project Details (Onsite): SAP Business One 1. Saan Global, Noida (UP) Role: Project Manager 2. SSP Pvt. Ltd, Faridabad Role: Functional Consultant 3. ClearPack Singapore Pvt. Ltd (Singapore, Thailand, Vietnam) Role: Functional Consultant 4. Aro Equipments Pvt. Ltd. , Gurgaon (Haryana) Role: Project Manager 5. August Industries , Ludhiana (Punjab) Role: Project Manager Cosmic Softech Ltd., Delhi as Techno-Functional Consultant. Duration: August 2004 – June 2007 Environment: Ramco E.Apps 3.1, Microsoft Visual Test, SQL Server 2005 Roles and Responsibilities: • Responsible for implementation of Ramco product and development of Forms (EDK) and Reports using Ramco Tools and SQL Server. • Builds a strong relationship with business experts and translates business requirements into system requirements and system settings. • Documents business requirements, analyzes impact of the changes, prepare functional specifications, technical specifications, develop, configure and perform unit tests as well as assists the users in the UAT phase. • Involves in implementing solutions, advising and supporting system users. • Involves in project rollouts and implementations and in improvement projects to facilitate better usage of the system, as well as maintenance and support e-business environments by providing techno functional support of operational business implementations. • Domain – Sales, Purchase, HR & Payroll. Implementation Project Details (Onsite): Ramco E.Apps 3.1 Role: Project Manager/Module Consultant
  • 4. 1. Satia Paper Mills Ltd., Muktsar 2. Lakshmi Energy and Food Ltd., Chandigarh 3. BBMF India Ltd., Agra 4. Cosmic Softech Ltd, Delhi Education  10+2 (Commerce) from Summer Fields School , New Delhi.  Bachelor of Commerce from Delhi University.  M.Com from HP University.  M.Sc. (Computer Science) from M.D. University.  MCA from M.D. University. Certification  Information Technology Infrastructure Library (ITIL)  Basic Japanese Language from Embassy of Japan, New Delhi.  ‘O’ and ‘A’ Level certified from DOEACC, New Delhi. Personal Details Father’s name: Mr. Vijay Kumar Suri. DOB: 6th January, 1981. Sex: Male Marital Status: Married Languages: Hindi (mother tongue), English (DHIRAJ KUMAR SURI)