1. TC TRESSA C. CULBERTSON
2611 Belmeade Drive, Carrollton, Texas 75006 Cell: 214.596.8205 tressaculbertson@yahoo.com
EXECUTIVE ASSISTANT ♦ OFFICE MANAGER ♦ SENIOR ADMINISTRATIVE SUPPORT
Seasoned Administrative Professional with consistent record of achieving deadlines for small to medium-scale product
and service oriented organizations. Computer proficiency with accolades for the ability to learn quickly when
presented with new software programs. Exercises a high degree of integrity and discretion in handling sensitive
financial and company data. Completes tasks logically with strong organization and customer service skills. Increases
organizational profitability through daily process improvements, administrative expense control and review,
administrative vendor negotiations, and superior time management.
EMPLOYMENT HISTORY
NK Communications – Irving, TX
RF and Fiber Optic Cable Distributor
DEPUTY OFFICE MANAGER (APRIL 2012 – PRESENT)
Entered as a temporary replacement for the Office Management position in October 2011 and was offered a newly
created full time position as Customer Service Representative upon the Office Managers return from medical leave.
Promoted to Deputy Office Manager upon Office Managers permanent departure. Duties entailed inside sales,
customer service, purchasing, shipping, receiving, A/R, A/P, pricing, inventory tracking, RMA coordination, and
general office management for a 3 person office with coordination to international vendors and off-site warehouses
and shipping departments. Software applications: QuickBooks, Ariba (SAP based). Key accomplishments included:
Responsible for all Fiber Optic Cable order receiving, distribution, sales order POC, and billing, including assistance
to Fiber Optic Sales Team. Point of contact for all inbound sales inquiries and tracking said from entry to delivery
and billing. Routinely trusted to handle the day to day workings of the company with minimal supervision.
FD Thompson & Co., P.L.C., CPA – Oklahoma City, OK
Accounting & Consulting Services for Individual & Small to Medium Business Clients
OFFICE MANAGER/INVESTMENT ASSISTANT (2006 – AUGUST 2010)
Managed the office and assisted partners in a variety of functions including human resources, data entry,
proofreading, accounts receivable, and client billing. Coordinated trainings, company meetings, and took minutes.
Key accomplishments included: Promoted to Office Manager from Receptionist upon position being vacated.
Set up a data tracking system that minimized workflow and reduced company overtime expenses during tax
season. Reviewed current costs for office equipment and provided alternative suppliers, saving the company
10% annually in equipment expenses. Trained and managed one administrative direct report.
Office Team – Oklahoma City, OK
Specialized Administrative Staffing for Contract Senior Administrative Positions
OFFICE ADMINISTRATION – CONTRACT (2006)
Contract administrative placing. Tasks required the ability to be highly adaptable and learn quickly in continually
changing environments. Key Accomplishments include: Placed full-time at FD Thompson following a temporary
assignment.
2. Long Wave, Inc. – Oklahoma City, OK
Veteran-owned Government Defense Contractor
EXECUTIVE ASSISTANT, CEO (2004-2005)
Provided superior assistance to the CEO. Primary tasks included booking travel, maintaining calendar, producing
expense reports, and creation and proof of correspondence. Frequently took on project tasks including research for
CEO and CFO. Coordinated and set up meetings and training sessions for both internal employees and clientele. Key
accomplishments include: Promoted from Part Time Data Entry Clerk to Executive Assistant due to demonstration of
knowledge and professionalism. Conducted research and additional support to the CFO for office relocation related
projects. Managed two administrative direct reports. Saved company headcount expense by increasing duties and
absorbing Office Manager tasks when position was vacated.
Alarm Express Inc. – Dallas, TX
Independent Wholesale Distributor
OFFICE MANAGER (2000-2004)
Responsibilities included: Administrative, Accounts Receivable, Human Resource, Policies & Procedures, State Sales
Tax Preparation and Submission. Software Application: Peachtree. Key Accomplishments include: Managed company
RMA process & developed an expedited return system that created an additional revenue stream. Maintained solid
customer relationships to ensure quality and friendly collections that reduced AR accounts greater than 60-days by
30% within first six months of assignment. Reviewed general & administrative expenses quarterly and provided
recommendations for alternative source suppliers to reduce costs.
Accounting Principals LTD. – Dallas, TX
Administrative Contract Services for the Accounting and Financial Service Industry
SENIOR ADMINISTRATOR – CONTRACT (1997-2000)
Placement in long-term temporary contract administration positions specializing in the finance industry. Specialist
for the FDIC with superior knowledge that increased requests for placement. Key accomplishments include:
Promoted to Supervisor for direct reports in Administrative Department of the FDIC. Placed as a temp to permanent
employee at the NCPA as Development Secretary.
Additional professional experience includes:
DEVELOPMENT SECRETARY, National Center for Policy Analysis, Dallas, TX ADMINISTRATIVE
ASSISTANT, Center for Government Contracting – SBDC, Dallas, TX
EDUCATION & PROFESSIONAL CURRICULUM
COLLIN COUNTY COMMUNITY COLLEGE, 1990-1992, 2002-2003
DALLAS COUNTY COMMUNITY COLLEGE, 1994-1995
SKILLPATH SEMINARS - The Indispensable Assistant
PROFESSIONAL PRIORITIES - Priority Management, Time Management
FRED PRYOR - The Exceptional Assistant, Time Management
AMERICAN MANAGEMENT ASSOCIATION - Reception Skills